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Red Roof Inn Cleveland - Mentor/ Willoughby

2.0 star property

Photo gallery for Red Roof Inn Cleveland - Mentor/ Willoughby

Exterior
Lobby
Exterior
Café
Superior Room, 1 King Bed (Smoke Free)

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
4166 State Route 306, Willoughby, OH, 44094
  • Place, Historic Kirtland
    ‪1 min drive‬
  • Place, Indian Museum of Lake County
    ‪2 min drive‬
  • Place, Cleveland Clinic
    ‪29 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪41 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

7.2 out of 10
Good
(73 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free)

7.0 out of 10
Good
(56 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

9.0 out of 10
Wonderful
(27 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Willoughby

A stay at Red Roof Inn Cleveland - Mentor/ Willoughby places you in the heart of Willoughby, a 9-minute drive from Mentor Ice Arena and 10 minutes from Lake Metroparks Farmpark. .This hotel is 7.2 mi (11.6 km) from North Chagrin Reservation and 7.4 mi (11.9 km) from Mentor Lagoons Nature Preserve.

What's nearby

  • Historic Kirtland - 1 min drive - 1.5 km
  • Indian Museum of Lake County - 2 min drive - 2.5 km
  • Cleveland Clinic - 29 min drive - 36.7 km
  • Huntington Bank Field - 30 min drive - 39.6 km
  • Case Western Reserve University - 30 min drive - 32.1 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Mission Bbq - ‬4 min drive
  • ‪Willoughby-Cleveland Elks Lodge #18 - ‬4 min drive
  • ‪Asian Chao - ‬5 min drive
  • ‪Outback Steakhouse - ‬4 min drive

About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Hotel with free parking, in the vicinity of Lake Metroparks Farmpark
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Stay in one of 108 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.46 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Red Roof Inn Cleveland - Mentor/ Willoughby Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 356 out of 1003 reviews
Rating 8 - Good. 247 out of 1003 reviews
Rating 6 - Okay. 189 out of 1003 reviews
Rating 4 - Poor. 105 out of 1003 reviews
Rating 2 - Terrible. 106 out of 1003 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Doug

Business traveller
Liked: Cleanliness
Room was a bit dated. Coffee in the morning would have been a great addition.
Stayed 2 nights in Oct 2025

6/10 Okay

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice. It helped to get a room on the ground floor. It would have been nice to have a refrigerator and a coffee maker in the room.
Stayed 1 night in Nov 2025

4/10 Poor

Thomas

Disliked: Cleanliness, amenities
The room was never cleaned in the 3 days. The first day the maid must have come in and dropped off clean towels on the bed. That's it. Didn't take the dirty towels. 2nd day nothing at all. Had to go to the office to get clean towels. Only one key would unlock the door.
Stayed 3 nights in Oct 2025

6/10 Okay

Natalie

Travelled with pets, Travelled with partner
Disliked: Amenities
Room was basic but functional and worked for our needs. Only complaint was no fridge or microwave in room.
Stayed 1 night in Oct 2025

4/10 Poor

Oscar

Disliked: Cleanliness
Ended up not staying. The room smelled musky and not well cleaned.
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Juan Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Clean room, quiet
Stayed 1 night in Oct 2025

6/10 Okay

Gene

Travelled with family
Liked: Staff & service
Disliked: Amenities
We had two rooms. One of them had a blow dryer, the other didn't. There were four occupants in one room and only three towels.
Stayed 1 night in Oct 2025

10/10 Excellent

Khanh, SAN ANTONIO

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the traveller and great for our short stop over
Stayed 1 night in Oct 2025

6/10 Okay

James, Calgary

Travelled with partner
Desk clerk was not able to provide us with an extra pillow or blanket.
Stayed 1 night in Oct 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was happy with my stay. Jamie who cleaned my room was very friendly. I talked with her several times. I was fine with supplies. I didn’t need her to clean. I would stay there again if the chance came up.
Stayed 2 nights in Oct 2025

4/10 Poor

TAMIKA

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was polite and food/gas conveniently located across the street. But the beds were terribly uncomfortable and the tub was dirt stained. The air conditioner was very loud and the room never got cool. At least it didn't smell...
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk recommendation for Hooley House for dinner added to a nice night
Stayed 1 night in Oct 2025

6/10 Okay

Ken

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is very old and dirty. It is in an area that feels unsafe. The paint was peeling and blistering on the walls and ceiling. The AC would not shut off so it ran all night. The pillows are horrible. Out of 6 hotels we stayed at on this two week trip, it was the absolute worst. There were several heavy duty utility trucks in the lot and seemed perfect for that crowd.
Stayed 2 nights in Oct 2025

6/10 Okay

Margaret

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Noisy location near major highway. No room refrigerator. Poor customer service.
Stayed 2 nights in Oct 2025

2/10 Terrible

JoAnne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2025

6/10 Okay

Rick, Boise

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room appeared clean but had a slight stinky feet odor. Likely it was the carpet. The king bed springs are horrible on either side of the bed. Bed needs replaced. Staff were kind and courteous.
Stayed 2 nights in Oct 2025

10/10 Excellent

Josh

Stayed 1 night in Oct 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes all was well
Stayed 1 night in Oct 2025

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service.
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service
This place was fine.
Stayed 1 night in Oct 2025