Red Roof Inn Cleveland - Mentor/ Willoughby

2.0 star property

Room options

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Smoke Free)

7.2 out of 10
Good
(75 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Smoke Free)

7.2 out of 10
Good
(57 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Smoke Free)

9.0 out of 10
Wonderful
(28 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Willoughby

A stay at Red Roof Inn Cleveland - Mentor/ Willoughby places you in the heart of Willoughby, a short 9-minute drive from Mentor Ice Arena and 10 minutes from Lake Metroparks Farmpark. .This hotel is 7.2 mi (11.6 km) from North Chagrin Reservation and 7.4 mi (11.9 km) from Mentor Lagoons Nature Preserve.

What's nearby

  • Historic Kirtland - 1 min drive - 1.5 km
  • Indian Museum of Lake County - 2 min drive - 2.5 km
  • Cleveland Clinic - 29 min drive - 36.7 km
  • Rock and Roll Hall of Fame - 30 min drive - 39.6 km
  • Case Western Reserve University - 30 min drive - 32.1 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Mission Bbq - ‬4 min drive
  • ‪Willoughby-Cleveland Elks Lodge #18 - ‬4 min drive
  • ‪Asian Chao - ‬5 min drive
  • ‪The Hooley Pub & Kitchen - ‬4 min drive

About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Stay in one of 108 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.46 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Red Roof Inn Cleveland - Mentor/ Willoughby Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 187 out of 1003 reviews
Rating 4 - Poor. 105 out of 1003 reviews
Rating 2 - Terrible. 104 out of 1003 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Derek

Liked: Staff & service
Disliked: Cleanliness, amenities
I had the worst experience here I have ever had in a hotel (Room 132) and I have stayed in other Red Roof Inns frequently with no problem like this. I see this reported in other reviews online too. I woke up covered in bites or small welts from what looked a lot like bed bug bites. I immediately showered and packed up and had to get back on the road. I informed the front desk and said I would email them pictures. It did not seem like a surprise to them. When I did get a hold of them they blamed me and said it was probably ticks(?) or fleas that I brought from somewhere else. I understand that they can't control pests but I did not expect to be told that I was lying or that I didn't understand how biting insects work with such a lack of accountability to guests. They said they inspected the room, but the thing about bed bugs is they are hard to detect, especially in the daytime and you need to do more than "take a look". I would never, ever stay here again and would seriously advise people avoid this place. It ended up costing me a couple hundred dollars to replace everything I threw out rather than bring it back with me. Go down the interstate to the next Red Roof.
Stayed 1 night in Dec 2025

8/10 Good

Johnathan, Mentor on the Lake

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Couteous staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was good
Stayed 1 night in Dec 2025

2/10 Terrible

Eric

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael R

Stayed 1 night in Dec 2025

4/10 Poor

marcia

room heat didnt work moved to anothet room tv didnt work. moved to third room but internet didnt work very good
Stayed 4 nights in Dec 2025

2/10 Terrible

Bryan

Business traveller
Disliked: Cleanliness, amenities
Dog hair on the bed in the restroom.Was that cleaned well
Stayed 1 night in Dec 2025

2/10 Terrible

Ricardo R

Stayed 3 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and tidy, helped me and my family for a short stay and the price was very reasonable
Stayed 1 night in Dec 2025

10/10 Excellent

Derrick

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Dec 2025

8/10 Good

CAROLYNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout etait parfait pour le sommeil, le lit confortable et propre.
Stayed 1 night in Dec 2025

10/10 Excellent

Gissell, Painesville

Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 1 night in Nov 2025

8/10 Good

James

Stayed 4 nights in Dec 2025

6/10 Okay

Juan

Stayed 1 night in Nov 2025

6/10 Okay

KYLE

Travelled with family
Liked: Staff & service
The staff was friendly and my stay was fine. My only complaint is that my room key stopped working multiple times. I had to walk to the front desk each time in the snow. The first time I had my hands full and had to put everything back in the car before walking to the front desk. A little frustrating.
Stayed 3 nights in Nov 2025

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, and courteous service. Right off the highway. Conveniently located near local gas, food, and other needs. Always an issue whether one wants a hotel with greater control over physical acccess to the rooms, as opposed tio a Motel with outdoor room access.
Stayed 1 night in Nov 2025

8/10 Good

Scott

Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Stayed 2 nights in Sep 2023

6/10 Okay

Tika

Stayed 1 night in Nov 2025

6/10 Okay

Cheryl Jean

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Room satisfactory clean. Very small. No tissues or blow dryer in room. OK for quick overnight lodging. It’s a motel with all room doors opening to the outside, so not super secure. No breakfast. There are vending machines and ice.
Stayed 2 nights in Nov 2025

6/10 Okay

Nicholas

Stayed 1 night in Nov 2025

10/10 Excellent

Devon

Stayed 1 night in Nov 2025

8/10 Good

Tony

Stayed 1 night in Nov 2025

2/10 Terrible

Marie

Disliked: Cleanliness, amenities, property conditions & facilities
Stinky room.. smelled like cigarettes. Hard beds
Stayed 1 night in Oct 2025