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Red Roof Inn Cleveland - Mentor/ Willoughby

2.0 star property

Photo gallery for Red Roof Inn Cleveland - Mentor/ Willoughby

Exterior
Lobby
Standard Room, 2 Double Beds (Smoke Free)
Café
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
4166 State Route 306, Willoughby, OH, 44094
  • Historic Kirtland
    ‪2 min drive‬
  • Lake Metroparks Farmpark
    ‪12 min drive‬
  • The Holden Arboretum
    ‪18 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free)

7.0 out of 10
Good
(55 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

9.0 out of 10
Wonderful
(27 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

7.2 out of 10
Good
(69 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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Willow Lodge Willoughby – Cleveland Mentor

About the area

Willoughby

A stay at Red Roof Inn Cleveland - Mentor/ Willoughby places you in the heart of Willoughby, a 9-minute drive from Mentor Ice Arena and 10 minutes from Lake Metroparks Farmpark. .This hotel is 7.2 mi (11.6 km) from North Chagrin Reservation and 7.4 mi (11.9 km) from Mentor Lagoons Nature Preserve.

What's nearby

  • Historic Kirtland - 2 min drive - 1.5 km
  • Mentor Ice Arena - 10 min drive - 9.9 km
  • Lake Metroparks Farmpark - 12 min drive - 10.6 km
  • Headlands Beach State Park - 16 min drive - 18.6 km
  • The Holden Arboretum - 18 min drive - 14.2 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Mission Bbq - ‬4 min drive
  • ‪Willoughby-Cleveland Elks Lodge #18 - ‬4 min drive
  • ‪Fuji Japanese Steakhouse - ‬4 min drive
  • ‪BIBIBOP Asian Grill - ‬3 min drive

About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Hotel with free parking, in the vicinity of Lake Metroparks Farmpark
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Stay in one of 108 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.46 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Reviews

Red Roof Inn Cleveland - Mentor/ Willoughby Reviews

7.4

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 355 out of 1009 reviews
Rating 8 - Good. 245 out of 1009 reviews
Rating 6 - Okay. 186 out of 1009 reviews
Rating 4 - Poor. 109 out of 1009 reviews
Rating 2 - Terrible. 114 out of 1009 reviews

Reviews

2/10 Terrible

RANDALL

Disliked: Cleanliness, staff & service, property conditions & facilities
It was dirty. The floors were very slippery, and a little "sus" as my kids would say.
Stayed 1 night in Jun 2025

6/10 Okay

kristin

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s run down and not very clean.
Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
We
Stayed 7 nights in Jun 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Needed a comfy bed during a long drive between Illinois and NY, but this bed was lumpy and hard. Bah!
Stayed 1 night in Jun 2025

8/10 Good

Stephen L.

Liked: Cleanliness, staff & service, room comfort
average hotel. A bit older.
Stayed 5 nights in Jun 2025

2/10 Terrible

Ramon

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
We were a little disappointed with our room. It was extremely small and dated. The location was convenient.
Stayed 1 night in Jun 2025

2/10 Terrible

Jennifer

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Twrrible no toliet paper. Maid comes blasting in the room at 9 am lucky we had the door lock on. Front desk ecery ride we needed a lower level room i messaged before the stay and nope couldnt do it
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, property conditions & facilities
Amazing red roof inn
Stayed 1 night in May 2025

10/10 Excellent

LEWIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Glenn

Disliked: Cleanliness
Fine but floors where dirty. Didn't seem like bathroom was mopped
Stayed 1 night in Jun 2025

6/10 Okay

Heather

Disliked: Cleanliness, property conditions & facilities
It was okay except when we walked in it smelled.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin, Dayton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 1 night in Jun 2025

4/10 Poor

Ikea

Room was dirty. Also problem with the door. Killed two large bugs inside the room
Stayed 1 night in Jun 2025

2/10 Terrible

Brooke

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Soooo dirty and they offered another room and it was equally as smelly and filthy. Refused to give us our money back.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Joanna S

Disliked: Staff & service, property conditions & facilities, room comfort
-Half the bed was sucked in even when you got up. -were not given clear directions where the room was
Stayed 1 night in Jun 2025

2/10 Terrible

Joseph, St Louis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed with my stay at this hotel. The room floor was dirty, and overall cleanliness was far below expectations. The bathroom was poorly maintained, and the shampoo provided was not nearly enough. The beds were extremely uncomfortable, and there were not enough towels in the room. There was no hair dryer or iron available, and the air conditioning was in bad condition, making the room stuffy. For the price I paid, I expected much better service and comfort. Unfortunately, it was not worth the money, and I would not recommend staying here.
Stayed 1 night in Jun 2025

8/10 Good

Kenneth, Pineville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay
Stayed 2 nights in Jun 2025

4/10 Poor

Amanda

Disliked: Cleanliness, amenities
Pretty dirty
Stayed 1 night in Jun 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Older but well kept property. Price point is perfect for locale, no real amenities, and type of hotel. Dated, but very clean rooms. Definitely worth the value if need for room is a good nights sleep. Would recommend.
Stayed 2 nights in May 2025

8/10 Good

Kyrra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
First... What I DID NOT like. My room's door-latch was extremely difficult to work. The electronic key-card was fine, But the latch itself required multiple - 8-10 - vigorous attempts to get it to open. On one occasion, around 11:00 PM, The night manager had to come and open the door. - He also had similar struggles. -- I was in town for a family event... Twice, returning to my room late, this definately put a damper on things. Otherwise... The room was clean, bed comfortable. While I did not need them there were extra amenities such as in-room-safe for valuables, microwave, small fridge, ironing board and iron, hair dryer. - These were nice
Stayed 2 nights in May 2025