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Sanctuary Resort & TreeHouse Restaurant

Property class: 3.5

Photo gallery for Sanctuary Resort & TreeHouse Restaurant

Sports facility
Restaurant
King Spa Room
King Spa Room | Terrace/patio
Executive King Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
250 Pacific Highway, Coffs Harbour, NSW, 2450
  • Place, Coffs Harbour Health Campus
    ‪14 min walk‬
  • Place, Coffs Harbour Golf Club
    ‪4 min drive‬
  • Place, Big Banana Fun Park
    ‪9 min drive‬
  • Airport, Coffs Harbour, NSW (CFS)
    ‪6 min drive‬

Room options

View all photos for Family Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Family Room

  • Sleeps 4

View all photos for Two Room Family Unit

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Two Room Family Unit

  • Sleeps 4

Superior Queen Room

  • Sleeps 2

View all photos for Self Contained Apartment 7

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Self Contained Apartment 7

  • Sleeps 7

View all photos for Self Contained Apartment 5

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Self Contained Apartment 5

  • Sleeps 5

View all photos for Superior Family Room Kitchen

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Superior Family Room Kitchen

  • Sleeps 4

Two Queen Room

  • Sleeps 4

View all photos for Self Contained Apartment 4- Ground

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Self Contained Apartment 4- Ground

  • Sleeps 4

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive King Room

Executive King Room

Executive King Room

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Room with Kitchen

Superior Family Room with Kitchen

Superior Family Room with Kitchen

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for King Spa Room

King Spa Room | Bathroom

King Spa Room

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

8.6 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Self Contained Apartment with separated bedroom - 4 pax

Self Contained Apartment with separated bedroom - 4 pax

Self Contained Apartment with separated bedroom - 4 pax

  • 2 bedrooms
  • Sleeps 4
  • 1 Large Single Bunk Bed and 1 Queen Bed

View all photos for Self Contained Apartment with separated bedroom - 5 pax

Self Contained Apartment with separated bedroom - 5 pax

Self Contained Apartment with separated bedroom - 5 pax

  • 2 bedrooms
  • Sleeps 5
  • 1 Single Bed, 1 Queen Bed and 1 Single Bunk Bed

View all photos for Self Contained Apartment with separated bedroom - 7 pax

Self Contained Apartment with separated bedroom - 7 pax

Self Contained Apartment with separated bedroom - 7 pax

  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 3 Single Beds

View all photos for Family Room with separated bedroom - Garden View

Family Room with separated bedroom - Garden View

Family Room with separated bedroom - Garden View

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive King Room with Spa

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Executive King Room with Spa

  • Sleeps 2

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 1 Single Sofa Bed

View all photos for Deluxe Studio Suite, Resort View

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Deluxe Studio Suite, Resort View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Studio Suite, Pets allowed

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Deluxe Studio Suite, Pets allowed

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Executive King Room

  • Sleeps 2

View all photos for Executive Twin Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Executive Twin Room

  • Sleeps 3

Superior King Room With SPA Bath

  • Sleeps 2

View all photos for Deluxe Queen Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Deluxe Queen Room

  • Sleeps 2

Similar properties

Exterior
Pacific Bay Resort
Coffs Harbour
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.1 out of 5, Very good, 1,004 reviews
The price is NZ$196
includes taxes & fees
29 Apr - 30 Apr
Pacific Bay Resort

About the area

Coffs Harbour

When you stay at Sanctuary Resort & TreeHouse Restaurant in Coffs Harbour, you'll be near the airport, within a 5-minute drive of Coffs Harbour Health Campus and Coffs Central. .This family-friendly motel is 1.5 mi (2.4 km) from Coffs Harbour Golf Club and 1.8 mi (2.8 km) from Solitary Islands Marine Park.
View more Motels in Coffs HarbourOpens in a new window

What's nearby

  • Coffs Harbour Health Campus - 14 min walk - 1.2 km
  • Coffs Harbour Golf Club - 4 min drive - 3.1 km
  • Jetty Beach - 7 min drive - 6.2 km
  • Coffs Harbour Jetty - 8 min drive - 6.9 km
  • Big Banana Fun Park - 9 min drive - 7.3 km

Getting around

  • Coffs Harbour Station - 6 min drive
  • Coffs Harbour, NSW (CFS) - 7 min drive

Restaurants

  • ‪Guzman Y Gomez - ‬5 min walk
  • ‪Key Cafe - ‬3 min drive
  • ‪Subway - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Zambrero - ‬3 min drive

About this property

Sanctuary Resort & TreeHouse Restaurant

Sanctuary Resort & TreeHouse Restaurant offers 40 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to patios. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a waterslide, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an outdoor pool, a waterslide, and an outdoor tennis court. This motel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the motel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include luggage storage and laundry facilities. Planning an event in Coffs Harbour? This motel has 2347 square feet (218 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Sanctuary Resort & TreeHouse Restaurant has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Table tennis
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,347 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per stay
Cribs (infant beds) are available for AUD 15.0 per stay

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Australis Sanctuary
Australis Sanctuary Coffs Harbour
Australis Sanctuary Resort
Australis Sanctuary Resort Coffs Harbour
Coffs Harbour Sanctuary Resort
Coffs Harbour Sanctuary
Coffs Harbour Sanctuary Resort Motel
Coffs Harbour Sanctuary Resort Coffs Harbour
Coffs Harbour Sanctuary Resort Motel Coffs Harbour

Coffs Harbour Sanctuary Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 285 out of 1003 reviews
Rating 8 - Good. 355 out of 1003 reviews
Rating 6 - Okay. 205 out of 1003 reviews
Rating 4 - Poor. 104 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazingly helpful, especially Cathy on front desk. A comfortable clean place to stay.
Stayed 1 night in Jan 2026

10/10 Excellent

adam

Stayed 2 nights in Jan 2026

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room size was enormous and the window was as wide as the room. It was different but we loved it. It was on the quiet side of the resort away from the kids in the pool 👍👍
Stayed 1 night in Jan 2026

6/10 Okay

Anita

Very average, shower head broken, ceiling fan tape up.
Stayed 1 night in Jan 2026

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was terrible filled with smoke for 2 nights straight place is great if you like run down rooms with dangerous uniform steps with a lovely mould infested silicone shower with cracked tiles and bathroom vanity. If you love tennis half the court might as well get your beach so get your accessories out cause you will need them with the amount of sand on it. Be careful if you pay at premises as they will not refund you for a terrible stay and nor will Wotif even though they are who I booked with. If I could give negative stars I would it was Horrible. First time I have ever left a bad review stayed at lots of hotels this was the worst by far don’t waste your money. Trying to fix smoke filled room with duct tape is disgusting.
Stayed 2 nights in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, staff & service
The room was very clean, however there were a few ants roaming around the room the first night but no others showed up after. The games room was very inadequate but still functional. The restaurant was probably our worst experience because there was only one server and she forgot what we ordered for drinks and we sat there with nothing served for 30 minutes and our food came out so we had to remind her to bring our drinks to us that we had ordered.
Stayed 3 nights in Jan 2026

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good sized room, unfortunately the room/s are well overdue for an upgrade.
Stayed 1 night in Jan 2026

8/10 Good

Saffie

Liked: Property conditions & facilities
what a quirky little motel!!! my room was upgraded upon arrival which was a lovely surprise! my room was clean, staff were friendly & the bed was comfy. A super fun, quiet, quaint, retro motel! i wish i had more time to try the pool and sauna!!
Stayed 1 night in Jan 2026

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities
Lovely
Stayed 1 night in Jan 2026

10/10 Excellent

Bob

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was sparkling clean. Well cared for. Plenty of space. two small tables were very convenient. The balcony setting was excellent. I was very impressed with this accommodation. I will definitely stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

sharna

Travelled with family
Liked: Cleanliness
Clean room for a quick stop over. Bed was surprising comfortable. Staff friendly and fast check in process. Although we didn’t use the pool area, looks clean and lots of families there enjoying their afternoon.
Stayed 1 night in Jan 2026

10/10 Excellent

Sukhontip

Liked: Cleanliness, staff & service, amenities
Room got everything we need.
Stayed 1 night in Jan 2026

8/10 Good

Lily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. Staff were very friendly.
Stayed 4 nights in Jan 2026

2/10 Terrible

Michael

Travelled with family
Dirty floors hard beds
Stayed 1 night in Jan 2026

10/10 Excellent

Aadarsh

Stayed 1 night in Dec 2025

4/10 Poor

Ross

Disliked: Amenities, property conditions & facilities
Decor is extremely dated and beds hard as a rock
Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Good room and easy access. Quiet, considering it is close to the busy highway. Plenty of space!
Stayed 1 night in Dec 2025

6/10 Okay

kelli-Jo

Travelled with partner
Liked: Cleanliness, staff & service
Spa was a great size as was the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Dora

Travelled with partner
Liked: Cleanliness, amenities
Nice clean and close to everything
Stayed 1 night in Nov 2025

8/10 Good

Wes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although parts of the motel were a little dated overall, the staff were exceedingly friendly and helpful and made our stay great. The room was clean and well-furnished and had lovely garden views.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service
Staff were excellent, friendly & helpful. The room was somewhat outdated and, although clean throughout, the electrical items were showing signs of age - the smart tv had a fuzzy lower half of the screen, and the exhaust fan in the bathroom spent most of its time rattling rather than extracting. There was a cute little balcony to the rear of the room, overlooking beautiful rainforest-style gardens.
Stayed 1 night in Nov 2025

6/10 Okay

Ryan

Stayed 1 night in Oct 2025

8/10 Good

Elena

Stayed 1 night in Oct 2025