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Novotel Köln City

4.0 star property

Photo gallery for Novotel Köln City

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Exterior
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Bayenstr. 51, Cologne, NW, 50678
  • Place, Rheinau Harbour
    ‪4 min walk‬
  • Place, Chocolate Museum
    ‪7 min walk‬
  • Place, Cologne Cathedral
    ‪20 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(106 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Cologne

With a stay at Novotel Köln City, you'll be centrally located in Cologne, a 4-minute drive from Cologne Cathedral and 5 minutes from LANXESS Arena. .This family-friendly hotel is 13 mi (20.9 km) from Phantasialand and 2.5 mi (4.1 km) from Cologne Trade Fair Grounds.

What's nearby

  • Rheinau Harbour - 4 min walk - 0.4 km
  • Chocolate Museum - 7 min walk - 0.7 km
  • Hay Market - 13 min walk - 1.1 km
  • Old Market - 16 min walk - 1.4 km
  • Cologne Cathedral - 20 min walk - 1.7 km

Getting around

  • Cologne Süd Station - 4 min drive
  • Severinstrasse U-Bahn - 8 min walk
  • Cologne - Bonn Airport (CGN) - 16 min drive

Restaurants

  • ‪THE COFFICE HARBOUR - ‬5 min walk
  • ‪omo Kaffee - ‬4 min walk
  • ‪Chez Gus - ‬2 min walk
  • ‪Thai-Imbiss - ‬7 min walk
  • ‪Ramen Kagetsu - ‬7 min walk

About this property

Novotel Köln City

Family-friendly hotel with a rooftop terrace, near Cologne Cathedral
Novotel Köln City offers 222 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 222 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including a sauna, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Novo2, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cologne? This hotel has 2745 square feet (255 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Novo2 - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 21 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Novo2

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Library
  • Sauna

Family friendly

  • Arcade/game room
  • Children's games
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,745 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel City Koeln
Novotel Koeln
Novotel Koeln City
Novotel Koeln City Cologne
Novotel Koeln City Hotel
Novotel Koeln City Hotel Cologne
Cologne Novotel
Novotel Cologne
Novotel Hotel Cologne
Novotel Hotel Koeln City
Novotel Köln City Hotel Cologne
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City Hotel Cologne

Novotel Köln City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1007 reviews
Rating 8 - Good. 367 out of 1007 reviews
Rating 6 - Okay. 67 out of 1007 reviews
Rating 4 - Poor. 15 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities
Sauberes Zimmer , haben uns wohlgefühlt
Stayed 1 night in Oct 2025

10/10 Excellent

Haval

Stayed 1 night in Oct 2025

10/10 Excellent

G

Stayed 2 nights in Oct 2025

8/10 Good

Ulrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt og stort udvalg af morgenmad
Stayed 2 nights in Oct 2025

8/10 Good

alex

Travelled with family
Liked: Cleanliness, staff & service
Having stayed in Novotels before, i knew what to expect from them. I would say that the hotel was good but having stayed in the Brugge Novotel the night before, we couldnt help but be a little disappointed. Our room was adequate for what we needed, albeit, a little small. The only downside was that our room was SO HOT (end of October)- we had the thermostat turned to the lowest setting but ended up having the window open (that faces the main road, with busy traffic all night), throughout the night, so that we could feel comfortable enough to sleep (although sleep with the noisy traffic was just as hard!). We didnt have breakfast at the hotel, as at €24 pp, it was far too expensive. The hotel is located about a 20 minute walk from the city centre. It was too far for our youngest to walk, so we got buses and a taxi (€15) back. We used the car park during our stay. Considering it is the hotel car park, we couldnt believe that hotel residents we being charged such a high price to stay there and that no discounts were offered. It was €64 for our parking for 3 nights! Overall, an ok stay but I wouldnt return there.
Stayed 3 nights in Oct 2025

10/10 Excellent

Leonor

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Philippa

Disliked: Cleanliness, staff & service, amenities
The desk staff were not friendly. In addition despite placing a label on my room door indicating that I was in the room and didn't want to be disturbed, the cleaner just opened my room door and let himself in, until I said that I was in the room. This was unforgivable.
Stayed 2 nights in Oct 2025

10/10 Excellent

samuel ramirez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the coffee machines was broken, sometimes the lines during breakfast were long.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room check in was easy very nice people at front desk
Stayed 1 night in Oct 2025

10/10 Excellent

Perikli

Liked: Cleanliness, staff & service, property conditions & facilities
I will be back again
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good convenient location
Stayed 5 nights in Sep 2025

10/10 Excellent

SHAWN

Stayed 1 night in Sep 2025

10/10 Excellent

Ebru

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A welcoming hotel, with clean rooms and good food for eating during the early evening. Staff friendly and approachable. The rooms do have a kettle etc in them so no need to bring your own. The hotel is located on the edge of the city which you can either travel on the bus number 133 from Cologne station (rear Entrance) taxi out the front or walk which will take approx 20 minutes. City sightseeing bus stops 10 mins walk away by the Lindt chocolate Museum/ Factory starting from 10.30.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael Von

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Abimbola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful but wish they had some sort of package in hotel rooms that told you where nearest supermarkets and transport facilities were
Chocolate Museum nearby
Cathedral about 30 mins walk
Irish pub
Stayed 7 nights in Sep 2025

10/10 Excellent

ALYCIA

Stayed 2 nights in Sep 2025

8/10 Good

Daniela

Stayed 2 nights in Aug 2025

10/10 Excellent

Odhiambo

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Good location, front of house helpful building a bit tired. The safe had to be fixed and the door came off and trapped my son in. We had a view of the satellite display as well which wasn't great despite an upgraded room. Breakfast and service is amazing, the bar not so great... Not bad.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hiu Fung

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a good location

Really nice hotel. Nice welcome on arrival and small activity packs for the children. Good location for the river and chocolate museum and not too far to walk to the central area of the city (about 20 minutes). We stayed here for 4 nights in a heat wave (+35c), and the room stayed comfortable with the cooling/ventilation running. Ate one evening in the hotel restaurant - food was good. Great selection at breakfast. Would recommend!
Stayed 4 nights in Aug 2025