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Shangri-La Colombo

5.0 star property

Photo gallery for Shangri-La Colombo

2 bars/lounges, lobby lounge
Egyptian cotton sheets, down duvets, minibar, in-room safe
Lobby
3 restaurants, breakfast, lunch, dinner served; international cuisine
View from room

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Room service

Explore the area

Map
1 Galle Face, Colombo, 00200
  • Galle Face Green
    ‪2 min walk‬
  • Bally's Casino
    ‪16 min walk‬
  • Colombo City Centre
    ‪2 min drive‬
  • Colombo (CMB-Bandaranaike Intl.)
    ‪31 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed (Drinks and hors d oeuvres)

Executive Suite, 1 King Bed (Drinks and hors d oeuvres)

Executive Suite, 1 King Bed (Drinks and hors d oeuvres)

10.0 out of 10
Exceptional
(1 review)
  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Club Lounge Access (Drinks and hors d oeuvres)

Apartment, 2 Bedrooms, Club Lounge Access (Drinks and hors d oeuvres)

Apartment, 2 Bedrooms, Club Lounge Access (Drinks and hors d oeuvres)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 1 Bedroom (Drinks and hors d oeuvres)

View from room

Apartment, 1 Bedroom (Drinks and hors d oeuvres)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(12 reviews)
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony

View from room

Premier Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Premier Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(5 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed, Lake View (Drinks and hors d oeuvres)

Egyptian cotton sheets, down duvets, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Lake View (Drinks and hors d oeuvres)

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Twin Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed, Ocean View (Drinks and hors d oeuvres)

Egyptian cotton sheets, down duvets, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Ocean View (Drinks and hors d oeuvres)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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ITC Ratnadipa, a Luxury Collection Hotel, Colombo

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, (84)
The price is NZ$364
for 1 room
includes taxes & fees
14 Aug - 15 Aug
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About the area

Colombo

With a stay at Shangri-La Colombo, you'll be centrally located in Colombo, a 4-minute walk from Galle Face Green and a 3-minute drive from Pettah Market. .This beach hotel is 1.5 mi (2.4 km) from Bally's Casino and 1.5 mi (2.5 km) from Jami Ul-Alfar Mosque.

What's nearby

  • Galle Face Green - 2 min walk - 0.2 km
  • Bally's Casino - 16 min walk - 1.4 km
  • Pettah Market - 20 min walk - 1.7 km
  • Nawaloka Hospital - 20 min walk - 1.7 km
  • Colombo City Centre - 2 min drive - 1.9 km

Getting around

  • Colombo Fort Station - 9 min drive
  • Bandaranaike Intl. Airport (CMB) - 45 min drive

Restaurants

  • ‪Bombay Borough - ‬1 min walk
  • ‪The T-Lounge & Bar By Dilmah - ‬1 min walk
  • ‪The Pizza Bakery - ‬1 min walk
  • ‪The Manhattan Fish Market - ‬1 min walk
  • ‪Cafe Kai - ‬14 min walk

About this property

Shangri-La Colombo

Luxury hotel on the beach, with outdoor pool
Shangri-La Colombo offers 541 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 541 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Central, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Colombo? This hotel has 50203 square feet (4664 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Central - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Capital Bar & Grill - This steakhouse specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Capital Bar & Grill - Onsite bar. Open daily.
Sapphyr Lounge - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Central
  • Sapphyr Lounge
  • Shang Palace
  • The Capital Bar & Grill
  • The Capital Bar & Grill

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (50,203 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Shangri Colombo Hotel
Shangri-La Hotel Colombo
Shangri-La Colombo
Hotel Shangri-La Hotel, Colombo Colombo
Colombo Shangri-La Hotel, Colombo Hotel
Hotel Shangri-La Hotel, Colombo
Shangri-La Hotel, Colombo Colombo
Shangri La Colombo
Shangri-La Hotel
Shangri-La
Shangri-La Colombo Hotel
Shangri La Hotel Colombo
Shangri-La Colombo Colombo
Shangri-La Colombo Hotel Colombo

Shangri-La Colombo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 351 out of 468 reviews
Rating 8 - Good. 78 out of 468 reviews
Rating 6 - Okay. 21 out of 468 reviews
Rating 4 - Poor. 12 out of 468 reviews
Rating 2 - Terrible. 6 out of 468 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eshwer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What truly sets this hotel apart is the exceptional staff. The team at the central restaurant was absolutely brilliant — attentive, friendly, and incredibly professional, making every meal a memorable experience. Equally impressive were the concierge staff, who went above and beyond to ensure our stay was seamless and enjoyable. Their knowledge, warmth, and dedication to service made a lasting impression. A truly outstanding experience thanks to the people who work there.
Stayed 4 nights in Apr 2025

10/10 Excellent

SARVESWARAN

Stayed 4 nights in Apr 2025

10/10 Excellent

Sasiharan

Stayed 3 nights in Apr 2025

10/10 Excellent

Ragavan

Stayed 1 night in Apr 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities of the property and ambience was great. Rooms were clean and turned down service daily which was excellent stuff for very friendly and helpful. Unfortunately not many authentic Sri Lankan dishes in the flavour was lacking by saying that there was loads of dishes and condiments mainly orientated to its Indian food. overall experience was good.
Stayed 3 nights in Mar 2025

8/10 Good

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accommodating
Stayed 1 night in Mar 2025

10/10 Excellent

Harpreet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities were amazing. Wouldnt stay anywhere else in Colombo
Stayed 3 nights in Apr 2025

10/10 Excellent

Jereen

Stayed 5 nights in Mar 2025

10/10 Excellent

Ian

Stayed 2 nights in Apr 2025

4/10 Poor

Ravindu

Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Kunasegar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Pawan Pal

Stayed 3 nights in Mar 2025

10/10 Excellent

Mehdi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best in colombo
Stayed 1 night in Mar 2025

10/10 Excellent

Mehdi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in Colombo
Stayed 1 night in Mar 2025

10/10 Excellent

Ragavan

Stayed 2 nights in Mar 2025

10/10 Excellent

Jai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

2/10 Terrible

Akhila

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Don’t feel like five star hotel and some staffs are racist
Stayed 6 nights in Mar 2025

10/10 Excellent

Mirela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Saaliya, Fulham

Stayed 1 night in Mar 2025

10/10 Excellent

Naresh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Probably the best in Srilanka
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2025

10/10 Excellent

Malka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure Luxury!

Pure luxury and it was fantastic! We were upgraded to an apartment and it was so fabulous! Excellent attention to detail and a staff who went out of their way to make sure we were comfortable. Only regret is that we weren't able to stay longer. But we will come back!
Stayed 1 night in Feb 2025

10/10 Excellent

Farooq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025