4/10 Poor
Melinda
24 Apr 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
The deck chair my child sat on was badly sun damaged and lots of tiny bits of fibreglass went into her skin, caused huge irritation and I spent the night trying to calm her and dealing with 13health and Tele doctors, it totally ruined my experience here and although reception was very nice there was no compensation and there was no help to get to a chemist, I should note it was Easter Monday so maybe a chemist was not open. I was so upset and angry, my poor little girl was so uncomfortable, I carried the chair downstairs to show staff and my hand was itchy/itritated for hours afterwards, so I could just imagine what my girl was suffering on her legs, bum, back and arms.
I doubt the chairs have been removed now as they didn’t seem to take my complaint seriously.
Very dissatisfying and disappointing.
Melinda
Stayed 1 night in Apr 2025