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Candlewood Suites Polaris by IHG

2.5 star property

Photo gallery for Candlewood Suites Polaris by IHG

Room amenity
Indoor spa tub
Full-sized fridge, microwave, stovetop, dishwasher
Full-sized fridge, microwave, stovetop, dishwasher
Pillow-top beds, desk, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
8515 Lyra Dr, Columbus, OH, 43240
  • Place, Magic Mountain Fun Center
    ‪3 min walk‬
  • Place, Polaris Fashion Place
    ‪8 min walk‬
  • Place, Topgolf
    ‪3 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible (Communications, Mobil, Access Shower)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed, Accessible (Communications, Mobil, Access Shower)

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible, Non Smoking (Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Communications, Mobility, Access Tub)

Room amenity

Suite, 1 Bedroom, Accessible, Non Smoking (Communications, Mobility, Access Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Room amenity

Studio Suite, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(33 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Communications)

Room amenity

Suite, 1 Bedroom, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (Communications, Roll-In Shower)

Room amenity

Room, 1 Bedroom, Accessible, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

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About the area

Columbus

With a stay at Candlewood Suites Polaris by IHG in Columbus (Polaris), you'll be within a 15-minute drive of Ohio State University and Polaris Fashion Place. .This hotel is 8.9 mi (14.4 km) from Columbus Zoo and Aquarium and 10.1 mi (16.2 km) from Easton Town Center.

What's nearby

  • Magic Mountain Fun Center - 3 min walk - 0.3 km
  • Polaris Fashion Place - 8 min walk - 0.7 km
  • Cinemark Polaris 18 - 17 min walk - 1.5 km
  • Sharon Woods Park - 2 min drive - 1.8 km
  • Topgolf - 3 min drive - 2.1 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Molly Woo's - ‬13 min walk
  • ‪The Cheesecake Factory - ‬12 min walk

About this property

Candlewood Suites Polaris by IHG

Candlewood Suites Polaris by IHG offers 122 accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 122 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and LED televisions with cable programming provide entertainment. Conveniences include desks and microwaves, and housekeeping is provided weekly.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Polaris by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total (up to 79 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Polaris
Candlewood Suites Polaris
Candlewood Suites Polaris Columbus
Candlewood Suites Polaris Hotel
Candlewood Suites Polaris Hotel Columbus
Candlewood Columbus
Candlewood Suites Polaris Columbus, Ohio
Columbus Candlewood Suites
Candlewood Suites Polaris Aparthotel Columbus
Candlewood Suites Polaris Aparthotel
Candlewood Suites Columbus

Candlewood Suites Polaris by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 438 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 69 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

David

Travelled with family
Liked: Cleanliness, amenities
We were taken aback at check-in when told that the next morning as of 8am the water could be shut off for a few hours. That is the time we needed to get up and get ready to leave, so that was quite inconvenient. We were given a piece of paper explaining but not offered any reduction in cost or other benefit. When I later asked the desk staff about this the guy was less than enthusiastic about the topic and shrugged it off, saying he couldn't do anything. He then proceeded to ask if we wanted to check out...at 7pm. It was just kind of weird.
Stayed 1 night in Nov 2025

8/10 Good

Amy

Stayed 2 nights in Nov 2025

10/10 Excellent

Diana, tucson

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Than you I had a great stay
Stayed 6 nights in Nov 2025

10/10 Excellent

Ramonte

Stayed 2 nights in Nov 2025

8/10 Good

Alma

Stayed 2 nights in Oct 2025

8/10 Good

Tawnya

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent
Stayed 2 nights in Nov 2025

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Katharine

There were a lot of issues during my stay. Overall I felt that the hotel was not safe and there were shortcuts taken by the staff. The desk was hardly ever attended and
Stayed 5 nights in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff were very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a full size refrigerator staff was great and was very pet friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Daysy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 14 nights in Jun 2025

8/10 Good

chris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel could really benefit from a lobby area that can accommodate a group that would like to meet up. We were in for a travel baseball tournament as a team and it was hard to find room to gather.
Stayed 3 nights in Jul 2025

8/10 Good

Peter

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Stayed 1 night in Jun 2025

8/10 Good

John

Nice
Stayed 5 nights in May 2025

10/10 Excellent

Mark

Stayed 1 night in Apr 2025

6/10 Okay

Michelle

Business traveller
Liked: Cleanliness, staff & service
Pool never dd get warm, hot tub broken, otherwise very convenient and everyone was very friendly. I e- mailed manager about possibly getting a room for 4 months and he never e- mailed me back. I told front desk twice and called once.
Stayed 5 nights in Apr 2025

10/10 Excellent

Rudd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

It was amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025