At the beginning of our stay, everything seemed great. The staff was very pleasant and even gave us recommendations on places to visit during our stay. However, things took a turn for the worse on Saturday night when a sewer smell emerged from the bathroom shower. We contacted the staff, who then contacted maintenance, but they never showed up.
About an hour later, the manager arrived and offered us free breakfast instead of removing us from a room that was reeking of toxic waste. He claimed that the hotel was fully booked and offered us another free breakfast. After I declined the free breakfast again and stated that I wanted another room, 15 minutes later, an empty room appeared, and we were able to switch rooms.
Once we switched rooms, the WiFi was choppy, but at least the bathroom wasn’t filled with toxic chemicals. The best part about this stay was the staff. The front desk staff and the restaurant staff were both awesome. However, the owners need to make sure that the rooms are safe before allowing guests and putting their staff in awkward positions.