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Embassy Suites by Hilton Knoxville West

4.0 star property

Photo gallery for Embassy Suites by Hilton Knoxville West

Courtyard
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
Exterior
Lobby
Breakfast and dinner served, American cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
9621 Parkside Dr, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, Dead Horse Lake Golf Course
    ‪2 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

View all photos for Suite, One King Bed

Minibar

Suite, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed

Minibar

Suite, One King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, One King Bed

Flat-screen TV

Studio, One King Bed

8.6 out of 10
Excellent
(20 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Queen Beds

Minibar

Suite, Two Queen Beds

8.0 out of 10
Very good
(15 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Two Queen Beds

Minibar

Suite, Two Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for King, Premium Studio Suite

Flat-screen TV

King, Premium Studio Suite

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite

Minibar

King, Premium Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

Minibar

Premium Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

King Premium Suite - Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

Two-Room Premium King Suite-Non-Smoking

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 5

2 Room Suite With 1 King Bed-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 4

2 Room Premium Suite With 2 Queen Beds-Non Smoking

  • Sleeps 5

Two-Room Suite-Pure Wellness With 1 King Bed

  • Sleeps 4

Mobility Hearing Accessible 2 Room 2 Queen Suite

  • Sleeps 5

Mobility Hearing Accessible Premium 2 Queen Suite with Roll in Shower

  • Sleeps 5

Mobility Hearing Accessible Premium King Room with Roll in Shower

  • Sleeps 4

Mobility Hearing Accessible Premium King Studio with Roll in Shower

  • Sleeps 4

2 Room Pure Wellness 2 Queen Suite

  • Sleeps 5

Mobility/Hearing Accessible Studio Suite King Roll-in Shower

  • Sleeps 4

Similar properties

Lobby
Drury Inn & Suites Knoxville West
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 1,262 reviews
The price is NZ$265
includes taxes & fees
22 Mar - 23 Mar
Drury Inn & Suites Knoxville West

About the area

Knoxville

With a stay at Embassy Suites by Hilton Knoxville West in Knoxville (Knoxville West), you'll be within a 15-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 11.6 mi (18.7 km) from Neyland Stadium and 11.8 mi (19 km) from Thompson–Boling Arena.

What's nearby

  • Parkwest Medical Center - 1 min drive - 1.4 km
  • Dead Horse Lake Golf Course - 2 min drive - 1.1 km
  • Fort Loudoun Lake - 3 min drive - 5.5 km
  • Turkey Creek Shopping Center - 3 min drive - 5.7 km
  • West Town Mall - 4 min drive - 7.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Abridged Beer Company: World Headquarters - ‬19 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Cook Out - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪McDonald's - ‬14 min walk

About this property

Embassy Suites by Hilton Knoxville West

Embassy Suites by Hilton Knoxville West offers 142 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 142 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy American cuisine at Flying Spoons, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Flying Spoons - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Flying Spoons

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift (188 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville

Embassy Suites by Hilton Knoxville West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 746 out of 1007 reviews
Rating 8 - Good. 169 out of 1007 reviews
Rating 6 - Okay. 54 out of 1007 reviews
Rating 4 - Poor. 18 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Bonnie

Stayed 1 night in Dec 2025

10/10 Excellent

Gianni

Stayed 1 night in Dec 2025

8/10 Good

David, Roslyn Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 1 night in Dec 2025

10/10 Excellent

Dorsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome omelette cooked to order everything was perfect
Stayed 1 night in Dec 2025

2/10 Terrible

Tameem, Chino Hills

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff were not helpful at times , heating was noisy , beds were uncomfortable and suite was small
Stayed 4 nights in Nov 2025

8/10 Good

Kailey

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room amenities the only thing i didnt like about this stay this time was i didnt get to check in till after 4:00 but when i went online they still had 3 of the same rooms open and when i asked about that she said that was for people to book . Then i asked to stay another night because my nursing supervisor said i didnt have to be to work till mo day shift and the lady up front said no i would have to book another room
Stayed 1 night in Nov 2025

10/10 Excellent

Ismail Burcin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderfull
Stayed 4 nights in Nov 2025

10/10 Excellent

jason

Business traveller
Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Nov 2025

8/10 Good

WHITNEY

Stayed 1 night in Nov 2025

6/10 Okay

Douglas

Stayed 1 night in Aug 2025

6/10 Okay

Douglas

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Good Embassy, better than the downtown one. Room furniture was worn out and uncomfortable, bed was not comfortable and a/c noise was loud. Shower pressure was not existent. Will not stay here again. Was not terrible but there are other options.
Stayed 2 nights in Nov 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. I would stay here again.
Stayed 1 night in Nov 2025

4/10 Poor

Dylan

Beautiful hotel, staff was great, but
Stayed 2 nights in Oct 2025

10/10 Excellent

Veasna

Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew, Matthews

Liked: Cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

Karen

Stayed 1 night in Aug 2025

8/10 Good

Marshall

Travelled with partner
Liked: Cleanliness, amenities
Yes
Stayed 1 night in Oct 2025

4/10 Poor

Eduard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed in a room with black mold. My boys have asthma. I reached out to their customer service and we never heard back. The hotel manager said he would have at least reimbursed us in full for the night, but we had already paid through Orbitz. I plan on looking into some legal counsel on this one.
Stayed 1 night in Sep 2025

10/10 Excellent

Erick

Stayed 1 night in Oct 2025

10/10 Excellent

kuk hyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the food was excellent, and I was very satisfied.
Stayed 1 night in Oct 2025

6/10 Okay

James

Stayed 2 nights in Jul 2025

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2 night stay was good overall. However, our room was not cleaned and restocked with clean towels, etc. after our first night. I had to go get clean towels from the downstairs lobby. Not receiving a visit from housekeeping also led to an overflow of trash in our room. This was disappointing & unusual for Embassy Suites.
Stayed 2 nights in Oct 2025

8/10 Good

Carson

Stayed 2 nights in Oct 2025