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Room type Options Nightly price Book
Superior Twin Room
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Superior Double Room
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 1 Double Bed
10 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Room, Accessible
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Luxury Twin Room (Penthouse)
13 square metres
1 King Bed
Room sleeps 2 guests
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Executive Twin Room
10 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 1 King Bed
12 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 1 Double Bed
10 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Luxury Double Room (Penthouse)
13 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Luxury Twin Room (Suite)
12 square metres
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale spa hotel near Conwy Castle

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
24-hour front desk

When you stay at Quay Hotel and Spa in Conwy, you'll be on the riverwalk, a 3-minute drive from Conwy Castle and 7 minutes from Eryri National Park. This upscale hotel is 0.9 mi (1.5 km) from Llandudno West Shore Beach and 1.7 mi (2.8 km) from RSPB Conwy Nature Reserve.

Stay in one of 77 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, wedding services, and a banquet hall.

Enjoy local cuisine at Marina Restaurant, a restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. A complimentary full breakfast is served on weekdays from 7 AM to 10 AM.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Total number of rooms - 77
  • Number of floors - 2
  • Number of buildings/towers - 5
  • Garden
  • Free breakfast
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Marina on site
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Free WiFi
  • Year Built – 2007
  • Number of restaurants - 1
  • Number of indoor pools - 1
  • Parking (limited spaces)
  • Free self parking
  • Computer station
  • Number of bars/lounges - 1
  • Luggage storage
  • Terrace
  • Free full breakfast
  • Banquet hall

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Spanish
  • Russian
  • Polish
  • Romanian
  • Welsh

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Quay Hotel and Spa offers 77 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Free bottled water
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Egyptian-cotton sheets
  • TV size 32
  • TV size (measurement) inch
  • Bathtub or shower
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Grab bar – Near toilet

Where to Eat

A complimentary full breakfast is served between 7 AM and 10 AM on weekdays.

Marina Restaurant - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

The Terrace Bar - Overlooking the ocean, this bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Downhill skiing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Waterskiing nearby
  • Rafting nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Snowboarding nearby
  • Rock climbing nearby
  • Ziplining nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Pet Policy

  • Pets allowed for an extra charge of GBP 25.00 per pet, per night
  • Dogs only
  • 1 total pets
  • Pets cannot be left unattended
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Online Penalty Collection

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available through room service

No gap period between guests' stays

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Cashless transactions are available

Fees

Optional extras

  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Quay Conwy
  • Quay Hotel Spa
  • Quay Hotel Conwy
  • Quay Hotel and Spa Hotel
  • Quay Hotel and Spa Conwy
  • Quay Hotel and Spa Hotel Conwy

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

National Rating

This property has received its official star rating from Visit Wales.

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