I’ve stayed here two separate times, it’s a really good value for the city. I would have given 5 stars but felt kind of cheated by one worker at the front desk. We arrived well before the check in time at 1200 and some of our luggage was too big for the storage lockers in the basement. Instead of letting us know they can hold your luggage behind the reception desk for 50 DKK (which I only found out was an option when checking out), they led us to believe our only options were to upgrade our room to check in early or to wait in the hotel lobby with our luggage until 1500 check-in. Also, at one point in the room, I spilled some water on the carpet, I naively grabbed a small towel to soak up the liquid and was horrified to see the towel turn dark brown. The carpets definitely could use a good clean. Overall, the rest of the staff were friendly and professional. The location was unbeatable and everything else was relatively clean.