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Imperial Hotel

4.0 star property

Photo gallery for Imperial Hotel

Property entrance
Check-in/check-out kiosk
Indoor pool
Café
Daily cooked-to-order breakfast (EUR 20.00 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Room service

Explore the area

View map
76 South Mall Street, Cork, Cork, T12 A2YT
  • Cork Opera House
    ‪5 min walk‬
  • English Market
    ‪6 min walk‬
  • University College Cork
    ‪19 min walk‬
  • Cork (ORK)
    ‪7 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.0 out of 10
Wonderful
(29 reviews)
  • 17 sq m
  • 20 bedrooms
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Single Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Triple Room, 3 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Triple Room, 3 Single Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • 8 bedrooms
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • 9 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 6 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

9.4 out of 10
Exceptional
(41 reviews)
  • 17 sq m
  • 20 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room, 1 Queen Bed

Premium Double Room, 1 Queen Bed

Premium Double Room, 1 Queen Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cork

With a stay at Imperial Hotel, you'll be centrally located in Cork, within a 10-minute walk of Cork City Hall and Cork Opera House. .This spa hotel is 1.3 mi (2.1 km) from University College Cork and 1.7 mi (2.7 km) from Fitzgerald Park.

What's nearby

  • Cork City Hall - 5 min walk - 0.4 km
  • St. Patrick's Bridge - 5 min walk - 0.4 km
  • Cork Opera House - 5 min walk - 0.4 km
  • English Market - 6 min walk - 0.6 km
  • University College Cork - 19 min walk - 1.6 km

Getting around

  • Cork Kent Station - 14 min walk
  • Cork Airport (ORK) - 11 min drive

Restaurants

  • ‪Market Lane - ‬3 min walk
  • ‪The Oliver Plunkett - ‬2 min walk
  • ‪Butlers Chocolate Café - ‬2 min walk
  • ‪Lafayettes - ‬1 min walk
  • ‪The Crane Lane - ‬1 min walk

About this property

Imperial Hotel

Hotel with a full-service spa, a quick walk to Cork Opera House
Imperial Hotel offers 124 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cork hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 124 air-conditioned rooms featuring espresso makers and Smart televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Helena's, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cork? This hotel has 226 square feet (21 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge between 7:30 AM and 11:00 AM on weekdays.
Helena's - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fitzgerald's - This cocktail bar serves light fare only. Open daily.
Lafayettes Brasserie - This brasserie serves breakfast, lunch, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 0.01 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Fitzgerald's
  • Helena's
  • Lafayettes Brasserie

Things to do

  • Full-service spa
  • Library
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 226 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1813
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 60
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 20.00 per person
  • Fee for in-room wireless internet: EUR 0.01 per stay (rates may vary)
  • Nearby parking fee: EUR 15.00 per day (1640 ft away)
  • Early check-in fee: EUR 60 (subject to availability)
  • Late check-out fee: EUR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

National rating

Rating provided by Fáilte Ireland, the National Tourism Development Authority of Ireland, source of official star ratings for accommodation.

Property is also known as

Imperial Cork
Imperial Hotel Cork
Imperial Hotel Cork
Imperial Hotel Hotel
Imperial Hotel Hotel Cork

Imperial Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1006 reviews
Rating 8 - Good. 218 out of 1006 reviews
Rating 6 - Okay. 74 out of 1006 reviews
Rating 4 - Poor. 25 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most impressive. They could not do enough for you. From the moment we walked into the lobby to the time we left. Amazing service from all staff.
Stayed 1 night in Jun 2025

6/10 Okay

Patricia

Liked: Cleanliness
Disliked: Staff & service
Service is very poor for such an expensive hotel. There are plenty of better hotels in Cork to stay in. I wouldnt recommend Imperial.
Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast so far on our tour of Ireland. Staff are wonderful. Special mention to Victoria on Reception. So pleasant to deal with, so helpful. Also Cian (concierge?) and Saran in the breakfast restaurant. Lovely hotel. Will definitely stay again. Wonderful location.
Stayed 2 nights in Jun 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Patricia

Disliked: Staff & service
Service in the breakfast room was very very slow and having to ask for everything repeatedly... tea, toast, missing items on breakfast. The food is good but service very poor. Impossible to get someone's attention also. Check out is 11am which is very early when breakfast is so slow. I dont know of any other hotel with 11am check out. And they stick to it rigidly, ringing to get you out and turn off cards access at 11am. Rooms are basic and small, bathrooms need a revamp. There isnt even a seat to sit on in the lobby. I wouldnt recommend it as a good experience for the price of the hotel. Plenty of other better places to stay in Cork.
Stayed 2 nights in Jun 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we arrived to check in to checking out everyone was so friendly, courteous and helpful. Thank you so much to all concerned.
Stayed 4 nights in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful venue, staff and establishment. A pleasure to stay here thank you.
Stayed 3 nights in May 2025

8/10 Good

Lee Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is lovely with a beautifully updated piano bar. There’s a nice little restaurant for breakfast and lunch. The rooms were a little outdated but were still very nice. The only thing we didn’t like was the parking lot was about a kilometre away so make sure you drop your bags off at the hotel first
Lobby
Piano bar
Piano bar
Piano bar
Stayed 1 night in Jun 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great

centrally located. bathroom small but overall room nice for the area. fun bar downstairs.
Stayed 1 night in May 2025

4/10 Poor

Miguel

Travelled with partner
Disliked: Amenities
I liked that it was centrally located and the history of the hotel. What I didn’t care for was the attitudes of the staff and service that we received. Welcome lounge was dirty and not stocked.
Stayed 3 nights in May 2025

10/10 Excellent

tracy

Liked: Cleanliness, property conditions & facilities, room comfort
This is a wonderful hotel and you are lucky if you can get a room!
Stayed 3 nights in May 2025

6/10 Okay

Emily

Liked: Cleanliness, property conditions & facilities
Good hotel, bad experience. I booked a ‘classic double’ room at this hotel as a treat. My partner and I are in a long distance relationship and our diaries finally allowed for one evening together and we decided to meet in Cork and make it special. I arrived at the hotel and was told I’d been upgraded to a better twin room. I explained I’d booked a double and would rather refuse the upgrade and stick with my double original room. The receptionist then, rather curtly, explained that a ‘classic double’ just meant a room for double occupancy, not a double bed. I told her Expedia showed pictures of a double bed in the room, to which she said that the Expedia photos were wrong and that I had booked a twin room not a double and the hotel was full and I could only have a twin room. This conversation continued for a few minutes until I found my booking confirmation that clearly stated I had booked a double bed. At this point the receptionist backed down and sent me to get a drink while she checked what could be done. I waited around half an hour before returning to see what was going on. They had found a room, gave me the key and sent me on my way (they didn’t apologise). The room was lovely, but an accessible room, which meant the advertised bath was missing and the shower was faulty with poor drainage, cutting showers short due to the bathroom flooding. By the time this was sorted the restaurant had shut they only provide toasted sandwiches for room service. So our night aw
Stayed 1 night in May 2025

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Disappointing Stay – Not Worth the Price We booked a premium suite for two nights at $600 CAD per night and were extremely let down. The room was dirty, the bed damaged, no basic amenities (no hairdryer, toothbrushes, or water), and we had to ask for everything. The bathroom fan didn’t work, and the space felt unclean. Most staff were dismissive, making us feel like we were exaggerating. Only Mary at the front desk was kind and helpful. When we asked to change rooms, we were told nothing was wrong. The manager’s attitude at checkout was the worst part. Despite saying we were on vacation and just wanted to feel good, he spoke with a harsh tone and told us, “You just don’t like to be challenged.” As women visiting from abroad, we left feeling disrespected, awkward, and very unwelcome.
Stayed 1 night in May 2025

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a premium suite for two nights at $600 CAD per night and were extremely let down. The room was dirty, the bed damaged, no basic amenities (no hairdryer, toothbrushes, or water), and we had to ask for everything. The bathroom fan didn’t work, and the space felt unclean. The management staffs were dismissive making us feel like we were exaggerating. However Mary at the front desk was kind and helpful. When we asked to change rooms, we were told nothing was wrong and we were making things up and they rejected the refund request. The senior manager’s attitude was the worst part. Despite saying we were on vacation and just wanted to feel good, he spoke with a harsh tone and told us, “You just don’t like to be challenged.” As women visiting from abroad, we left feeling disrespected, awkward, and very unwelcome.
Stayed 2 nights in May 2025

6/10 Okay

John

Travelled with group
A lovely classic property in the heart of downtown. Check-in was easy and the rooms were nice. The price definitely feels related to the downtown accessibility because while the rooms were nice and comfortable, they were clearly dated with visible wear and tear. The related restaurant was fine with a variety of breakfast options, though the food was ok, many of the serving staff seamed like they were training. The location and the classic appeal is the selling point, though it didn’t quite feel like the price point was worth it.
Stayed 1 night in May 2025

8/10 Good

Benedict, Westlake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to pubs and restaurants.
Stayed 1 night in May 2025

10/10 Excellent

Diane

Stayed 1 night in May 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk to everything. Great restaurants and cafes nearby. Shopping around the block. The parking is just a little tricky, make sure you stop at the hotel first before trying to park. Lovely hotel, would stay again
Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Stayed 1 night in May 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Jane

Travelled with partner, Travelled with group
Very clean and comfortable. Staff are very friendly and helpful. Restaurant was very good.
Stayed 3 nights in May 2025

10/10 Excellent

Steven, Jupiter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and majestic hotel. Staff were super helpful and extraordinarily nice. Room was gorgeous. Only downside was that the room was very cold. Fantastic location, close to everything that was needed.
Stayed 1 night in May 2025

8/10 Good

Sadie McCulloch, Clearwater Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Parking was a bit of a hike.
Stayed 2 nights in May 2025

2/10 Terrible

Gearoid

Disliked: Property conditions & facilities, room comfort
I expected so much more. The room we had was like a dungeon. You couldn't open the window as it was up against an outside corrugated wall. The heating didn't work . We had to phone receptionto get the air con going but the radiator still did not work. The room was tiny and the expeller in the bathroom came on immediately on turning on the bathroom light so it woke my partner when I need to use the bathroom. Charging €15 to park your car in a car park which was a 5 min walk away was the most expensive in Ireland. To use the hot tub was €20 extortionate. No nice seating area in the foyer. This is an overpriced city hotel which at best is very ordinary. Its 2 star at best with crazy prices. Its not a Brehon Hotel or similar. Soooo disappointed as I was expecting so much more
Stayed 1 night in May 2025