8/10 Good
Jim
8 Aug 2025
Liked: Cleanliness, staff & service
There are definitely good bones in this hotel, but it absolutely needs freshening up.
My room was large but it felt like there was a lot of unused space - and the furniture was the old-fashioned wooden type. It was in good condition, just not what you'd expect in a four-star hotel in 2025 (similar to the Wetherspoons-esque carpet in the hallways).
In less good condition were the toilet and shower, both of which needed minor repairs - still usable, but routine maintenance should've caught the issues.
I used the spa once and that certainly needs some attention - the steam room didn't work, the pool was much colder than it claimed to be, and it's just pretty cramped. The attached gym isn't massive either, so maybe spread the spa over the entire space and find room for the gym elsewhere?
Of course, it was certainly not all bad - the bed was comfy, the products in the bathroom smelled great, the breakfast was large and frequently replenished, and the staff I chatted with were all friendly.
The location couldn't be better either - just down the road from the central station and on the M1 line, which goes into the city centre proper (Duomo, Castle Sforza, etc).
Jim
Stayed 4 nights in Jul 2025
