Majestic Elegance Costa Mujeres – All Inclusive

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Outdoor treatment area, sauna, hot tub, steam room
Property video
7 restaurants, breakfast, lunch, dinner served; seafood
Elegance Club One Bedroom Suite Outdoor Jacuzzi | In-room dining
Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

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Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400

Room options

Junior Suite - Outdoor Jacuzzi

8.8 out of 10
Excellent
(134 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(89 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(28 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

Sky View Suite Rooftop With Outdoor Jacuzzi

8.6 out of 10
Excellent
(65 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(25 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.8 out of 10
Excellent
(24 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.4 out of 10
Very good
(23 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(47 reviews)
  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • Sea view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Costa Mujeres

With a stay at Majestic Elegance Costa Mujeres – All Inclusive in Costa Mujeres (Costa Mujeres Resort Strip), you'll be within a 10-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. .This all-inclusive property is 9.3 mi (15 km) from North Beach and 7.9 mi (12.8 km) from Ultramar Ferry Puerto Juárez.

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬7 min walk
  • ‪Grand Caribe - ‬4 min walk
  • ‪Kulinarium Riu Latino - ‬17 min walk
  • ‪The Shores Restaurant - ‬7 min walk
  • ‪Restaurante Grill - ‬4 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Make yourself at home in one of the 570 air-conditioned rooms featuring free minibar items and Smart televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor pools, 2 hot tubs, and a health club. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Flavors, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 6 swim-up bars. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Costa Mujeres? This property has 8123 square feet (755 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (8,123 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2592 out of 3565 reviews
Rating 8 - Good. 509 out of 3565 reviews
Rating 6 - Okay. 272 out of 3565 reviews
Rating 4 - Poor. 97 out of 3565 reviews
Rating 2 - Terrible. 95 out of 3565 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Standout staff: ⭐️ Amado - our butler ⭐️⭐️⭐️ ⭐️ Joy - allergy concierge ⭐️⭐️⭐️ ⭐️ Alvaro - allergy concierge ⭐️⭐️⭐️ ⭐️ Sebastian - allergy concierge ⭐️ Victor - swim up bartender ⭐️ Nidia - our maid ⭐️ Milithza - manager at the Italian restaurant (she remembered me everyday and my allergies when we checked in. It was appreciated ❤️) ⭐️ Felipe - our main waiter at the Italian restaurant (he was great!!) ⭐️ Yashet - waiter at the Italian restaurant ⭐️ Alejandra - hostess at the Italian restaurant ⭐️ Linda - chef at the Italian restaurant (such amazing food 😋) ⭐️ Alfredo - waiter at the Mexican restaurant ⭐️ Bogart - waiter at the Teppanyaki restaurant who sang to us and played ukulele 🎶 ⭐️ Ricardo - our chef at the Teppanyaki restaurant Overall, we had a wonderful vacation and we can’t thank the staff enough for that 🙏 We will return because of them. We love the memories we made and the time we had at Majestic Elegance 🇲🇽 I would highly recommend this resort to others, especially the celiac and allergy community. They do it best here! **Celiacs dream resort for safe food and overall food allergy awareness and safety! Delicious food everywhere too! Majestic Elegance does it right when prioritizing food safety needs and educating and employing staff who were absolute experts in their fields(the allergy concierge staff were amazing). Thank you Majestic Elegance for being so inclusive and making stress free food travel a possibility for those with dietary restrictions.
Stayed 7 nights in Jan 2026

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect about this resort. I can’t wait to go back
Stayed 7 nights in Jan 2026

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Service was excellent. Food was very good.
Stayed 8 nights in Feb 2026

10/10 Excellent

Shannon, Seaford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort amazing staff by far the BEST food
Stayed 4 nights in Feb 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, clean and spacious rooms. Very attentive staff. Gorgeous beach access.
Stayed 7 nights in Jan 2026

2/10 Terrible

Kristina

Stayed 7 nights in Jan 2026

4/10 Poor

Christopher

Travelled with partner
Disliked: Cleanliness
They didn’t want to clean the room , it smelled , some staff in the restaurant bottacio , she was very rude and judgmental.
Stayed 4 nights in Feb 2026

8/10 Good

Karen

Stayed 7 nights in Jan 2026

10/10 Excellent

Paula

Stayed 7 nights in Jan 2026

6/10 Okay

Kelin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Just got back yesterday after a full week here. We won’t return. For the same price point, there are other resorts that offer a better overall experience and stronger service. Beach: The beach is the highlight. Soft white sand, beautiful water, but chairs fill up fast so we had to claim spots before breakfast. Big downside: no bathrooms on the beach. You have to walk back up to the hotel area and there are only a couple available. Pools: No main “hub” pool. The pools are small, scattered, not heated, and many are tied to swim-out rooms, so lounging nearby felt awkward. We really missed one large pool to relax at. Food: Solid 8/10. We tried every restaurant—favorites were the steakhouse and the French bistro. Elegance Club gives you snacks/coffee/drinks closer to the beach, but it wasn’t a game-changer. Noise: We were in Building 3 by the theater and it was loud nightly until 10:30–11:00. Even with earplugs, it was hard to fall asleep. Request a room away from the theater. Upgrade/Service: We upgraded to adult-only Elegance Club and didn’t see enough added value beyond location and nearby snacks/drinks. Biggest issue was service: many staff seemed unhappy and pushy about tips. Most concerning, our butler was found inside our room without any request or reason, then after tipping him we had no butler support our last two days. Unacceptable. Bottom line: Great beach and good food, but the layout, noise, and service issues made it underwhelming.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jason

Stayed 7 nights in Jan 2026

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Katia our butler was great! Very helpful!
Stayed 8 nights in Jan 2026

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Oui
Stayed 5 nights in Jan 2026

10/10 Excellent

Thomas Gayle

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Staff amazing, amenities wonderful.
Stayed 5 nights in Feb 2026

10/10 Excellent

Raidel Boffill

Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing experience at this resort from start to finish. The property was beautiful, clean, and very well maintained, and the atmosphere was relaxing the entire time. The staff went above and beyond to make sure we felt welcomed and taken care of — everyone was friendly, professional, and always willing to help. The rooms were comfortable and spotless, and the food and drinks were excellent with plenty of options. There were lots of activities to enjoy, but it was also the perfect place to just relax and unwind. Overall, it was a memorable stay and I would definitely come back and recommend this resort to anyone looking for a great vacation.
Stayed 6 nights in Jan 2026

10/10 Excellent

Jamie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent trip from check in to check out!!! We stayed adult side with a swim out room (bld 2000 & 4000 sun, 1000 & 3000 shade most of the day). Shout to bartender Victor at Soothe bar. He took great care of us all week. Definitely would stay again.
Stayed 7 nights in Jan 2026

8/10 Good

Michelle

Liked: Cleanliness, amenities
The resort was beautiful and very well maintained. Staff was friendly and helpful at all times. We only wish the mini bar was always stocked and wash cloths were available without having to ask for it. Overall, a great place to stay.
Stayed 7 nights in Jan 2026

8/10 Good

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Lovely
Stayed 7 nights in Jan 2026

10/10 Excellent

Xiang

Stayed 6 nights in Jan 2026

10/10 Excellent

Linwood Kent

Stayed 6 nights in Jan 2026

8/10 Good

Myris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is fantastic, spacious and quiet. The staff are all amazing and nice. I tried all the restaurants and food was good. I will say the buffet could use a variation, change it up (something new everyday) it’s a lot of repetition for breakfast and lunch. Other than that it’s a nice resort.
Stayed 6 nights in Jan 2026

10/10 Excellent

Jenna Donna Quincey

Stayed 5 nights in Jan 2026

10/10 Excellent

LeGrand

Stayed 4 nights in Jan 2026

10/10 Excellent

Nisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best resort i’ve ever stayed at!! everyone was so kind and fun!! the food is amazingg and there’s varieties. we had so much fun and I will definitely be there again when visiting Cancun. They made all of my comments and wishes come true and helped us have the most amazing experience there!
Our Swim up room was a dream
Breakfast at the Flavor Buffet was my second favorite thing of the day. Mar house is #1
The beach is absolutely beautiful
Stayed 4 nights in Jan 2026

10/10 Excellent

Satish Kantilal

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Majestic Elegance Costa Mujeres with our family and would absolutely recommend it. The service was excellent, the food was very good, and the staff were always looking for ways to make our stay even better. The beach is close to the hotel, super clean, and easy to enjoy anytime. We truly can’t say enough good things about the hotel and the dining—we’re definitely planning to return!
Stayed 5 nights in Jan 2026