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Best Western Heritage

4.0 star property

Photo gallery for Best Western Heritage

Front of property
Executive lounge
Lobby
Outdoor pool
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Heritage Hotel Kolatoli Circle, Kolatoli Road, Cox's Bazar, 4700
  • Place, Burmese Market
    ‪2 min drive‬
  • Place, Laboni Beach
    ‪2 min drive‬
  • Place, Sugandha Beach
    ‪2 min drive‬
  • Airport, Cox's Bazar (CXB)
    ‪5 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed, Non Smoking

Superior Double Room, 1 Double Bed, Non Smoking | Living area

Superior Double Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • Beach view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

7.2 out of 10
Good
(5 reviews)
  • Hill view
  • 39 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Outdoor pool
Neeshorgo Hotel And Resort Ltd
Cox's Bazar
  • On private beach
  • Pool
  • Breakfast included
  • Parking included
3.7 out of 5, Good, 12 reviews
The price is NZ$77
includes taxes & fees
7 June - 8 June
Neeshorgo Hotel And Resort Ltd

About the area

Cox's Bazar

A stay at Best Western Heritage places you in the heart of Cox's Bazar, within a 5-minute drive of Cox's Bazar Lighthouse and Laboni Beach. .This hotel is 1 mi (1.6 km) from Kolatoli Beach and 1.6 mi (2.6 km) from Burmese Market.

What's nearby

  • Cox's Bazar Cultural Center - 2 min drive - 2.6 km
  • Burmese Market - 2 min drive - 2.3 km
  • Laboni Beach - 2 min drive - 2.3 km
  • Sugandha Beach - 2 min drive - 2.3 km
  • Cox's Bazar Lighthouse - 3 min drive - 3.0 km

Getting around

  • Cox's Bazar (CXB) - 19 min drive

Restaurants

  • ‪Sugar Cafe and Bakery - ‬2 min drive
  • ‪Palongki Restaurant - ‬3 min walk
  • ‪Sky Bar, Ocean Paradise Hotel - ‬6 min walk
  • ‪Mezbaan Restaurant - ‬8 min walk
  • ‪Handi - ‬2 min drive

About this property

Best Western Heritage

Best Western Heritage offers 236 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers.

This Cox's Bazar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 236 air-conditioned rooms featuring refrigerators and minibars. Your room comes with a pillowtop bed. Rooms have private balconies or patios. 32-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have jetted bathtubs and rainfall showerheads.
Be sure to enjoy recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A bus station shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Best Western Heritage has a restaurant on site.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times
  • Free bus station shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Books
  • Concerts/live shows
  • Games
  • Gym
  • Outdoor pool
  • Shopping
  • Table tennis
  • Tennis

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must transfer to the property via Airport shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (roundtrip)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Heritage Hotel Cox's Bazar
Heritage Cox's Bazar
Heritage Hotel
Best Western Heritage Hotel
Best Western Heritage Cox's Bazar
Best Western Heritage Hotel Cox's Bazar

Best Western Heritage Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 45 reviews
Rating 8 - Good. 6 out of 45 reviews
Rating 6 - Okay. 8 out of 45 reviews
Rating 4 - Poor. 5 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kaji Shajibul

Stayed 1 night in Jan 2026

10/10 Excellent

sheikh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice Good location Breakfast very very busy Crowed with local tourists
Nice reception
Stayed 1 night in Jan 2026

8/10 Good

Jahin

Stayed 1 night in Dec 2025

10/10 Excellent

Valentina

Stayed 2 nights in Sep 2025

10/10 Excellent

sumon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything is excellent. But spa is not available there.Thank you.
Stayed 3 nights in Sep 2025

8/10 Good

Mohammad Arif

Liked: Cleanliness, staff & service
Overall service and facilities are excellent, but restroom is quite old .
Stayed 3 nights in Aug 2025

4/10 Poor

Dipto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty. The flash in the washroom didn’t work. The bathtub was stained. The lighting was so poor that it looked like a scene from horror movie.
Stayed 1 night in Jul 2025

6/10 Okay

Rayat

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet was dirty, no hand wash given until asking, fridge was closed, ants in the balcony, bed had stains. Food was good Staffs were helpful
Stayed 3 nights in Aug 2025

10/10 Excellent

Tanvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Symon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall not bad
Stayed 4 nights in Jun 2025

10/10 Excellent

Asif

Stayed 3 nights in Jun 2025

8/10 Good

suvro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good environment & good service
Stayed 2 nights in Jun 2025

6/10 Okay

J.U.M

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Nam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Mamunur, Georgetown

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel staffs were very friendly and helpful. However, the room that I stayed in was below standard. The toilet bowl was very dirty, no way goes with Best Western standard. I asked the front desk, but they didn't change my room. In the washroom, shower place was not separate, so when we take shower, the whole washroom would become watery and wet. We also found a cockroach on our bed. I would never go back to this hotel.
Stayed 3 nights in May 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Staff is excellent, the property needs renovating

The room I was booked in had an ant problem, I can see a trail going to a hole in the wall. The glass for the bathroom seemed kind of dirty. Only had 1 small towel provided when I entered. It was pretty spacious th- oh my goodness. Is that a blood stain on the wall? And on the pillow? The staff is really helpful and friendly though. They let me switch rooms and the second room was a bit better.
Stayed 2 nights in May 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

4/10 Poor

Andrew

Disliked: Staff & service
Bfast could be better. Checkout is slow.
Stayed 1 night in May 2025

10/10 Excellent

Motaher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Exceptionally polite staff. Highly recommend this hotel. An excellent value for money. We got more than our money's worth.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, breakfast and room size, comfortable beds, and well trained staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Abida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Atika

Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

Shawan

Travelled with family
Disliked: Staff & service
The worse hotel. Every day the shut down the elevator and on it for few hours. Also every day they shut down the electricity for 2-3 hours. I will never stay in that hotel
Stayed 4 nights in Aug 2024

6/10 Okay

Onike

Travelled with family
I made a reservation about a week prior my arrival, when I got to the hotel they had me sitting and waiting for several hours, they had no idea about my reservation even after me providing all that they ask for went as far as calling Expedia to had the talk to the staff at the hotel yet they still couldn’t figure out till the last minute when I was about to cancel the stay and book somewhere els, other they that my stay there was pleasant and don’t have any other complain, I would still prefer other top hotel in town , if you are looking for better service, accommodation was great non the less.
Stayed 3 nights in Aug 2024