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Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5 star property

Photo gallery for Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On the beach, sun-loungers, beach umbrellas, beach towels
Lobby
Deep-tissue massages, massages on the beach
Outdoor dining
Food and drink

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar

Explore the area

View map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Dolphinaris
    ‪5 min walk‬
  • Punta Langosta Pier
    ‪16 min walk‬
  • Cozumel Museum
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View

Standard Room, Pool View

7.8 out of 10
Good
(207 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

7.8 out of 10
Good
(6 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Cozumel

A stay at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive places you in the heart of Cozumel, a 2-minute drive from Cozumel Museum and 8 minutes from Chankanaab National Park. .This all-inclusive hotel is 5.1 mi (8.2 km) from Chankanaab Beach Adventure Park and 8 mi (12.9 km) from Paradise Beach.

What's nearby

  • Dolphinaris - 5 min walk - 0.5 km
  • Punta Langosta Pier - 16 min walk - 1.4 km
  • Cozumel Maritime Terminal - 3 min drive - 2.8 km
  • Cozumel Museum - 3 min drive - 2.8 km
  • Chankanaab National Park - 9 min drive - 8.5 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Flamingos Aqua Bar - ‬4 min walk
  • ‪Cocina Economica Los Chilangos - ‬11 min walk
  • ‪Lobby Bar - ‬1 min walk

About this property

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On beach with outdoor pool, near Cozumel Museum
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Make yourself at home in one of the 179 air-conditioned rooms featuring LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
The hotel offers a complimentary manager's reception on select days.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive has 2 restaurants on site.
Room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Reviews

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive Reviews

8.0

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 458 out of 1065 reviews
Rating 8 - Good. 312 out of 1065 reviews
Rating 6 - Okay. 152 out of 1065 reviews
Rating 4 - Poor. 84 out of 1065 reviews
Rating 2 - Terrible. 59 out of 1065 reviews

Reviews

10/10 Excellent

thomas f

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Billy Jack

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful and always clean. You have to take a tunnel to the beach and some eating areas. I was worried about being claustrophobic but had no difficulties! You can always walk across the street if you can not manage the tunnel stairs.
Stayed 5 nights in Jun 2025

8/10 Good

Marc

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here, and would definitely do so in the future. The beach is nice, staff is great, and on-site dock is a bonus regardless of the dive operator you choose to use. The one serious area for improvement would be to start offering a vegetarian choice of main dish with each meal. Generally there wasn't one available, even off menu, and the impromptu results weren't all that satisfying.
Stayed 7 nights in Jun 2025

8/10 Good

REBECCA, ALBUQUERQUE

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms are small but the AC works great. The pool is huge. The resort is definitely showing its age. It is a little dark. Location is good for exploring downtown.
Stayed 5 nights in Jun 2025

2/10 Terrible

Lucia

Liked: Cleanliness, property conditions & facilities
They overcharged, because they claim since was a weekend couldn't find my reservation Don't like the lady at the front desk.she wasn't helpful
Stayed 1 night in May 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice place with great staff. Food is great as well. Not far from DT and many activities to do on site or near by. Walking distance to Dolphin experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Deann

Travelled with partner
Our stay was exceptional from beginning to end. The food was perfecto and the staff was very accommodating.
Stayed 4 nights in Jun 2025

10/10 Excellent

Holly

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obviously, you don’t come to Cozumel for the food at the all-inclusive resorts, but the food here was way better than any of the other all-inclusive resorts that we have stayed at in Cozumel! We stayed at the end of May to early June 2025. Older resort, but would definitely stay again! Can’t beat the price and the distance to town!
Stayed 7 nights in May 2025

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Nathan Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel, Gaby, Alexis and Nina were very easy to work with as my dive buddy experiences a serious medical condition. The staff was accommodating and supportive as we navigated the emergency. I would suggest that hotel management review their emergency response procedures to ensure info related to guest contacts is communicated to the hospital as well as the importance of a "rapid" transportation to the hospital should neurological deficits be suspected. The lack of WiFi in the room was slightly frustrating, but manageable. Overall, I would stay at the hotel again, and recommend it to others..
Stayed 9 nights in May 2025

10/10 Excellent

Alberto

Stayed 4 nights in May 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a great place for scuba divers
Stayed 10 nights in May 2025

10/10 Excellent

Alondra Del

Liked: Cleanliness, amenities, property conditions & facilities
Just excellent
Stayed 3 nights in May 2025

10/10 Excellent

Noel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
great food excellent friendly staff very clean beautiful pool fun entertainment
Stayed 7 nights in May 2025

8/10 Good

Margarita

Stayed 7 nights in Dec 2024

10/10 Excellent

ChiAnn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff is extremely nice and helpful. The entertainment crew was amazing! We had such a great time with them. The breakfast and dinner buffets were the best we’ve ever had at a Cozumel resort. The poolside lunch was just as good and such a huge hit to be able to get out the pool, order, and eat without having to go anywhere else.
Stayed 7 nights in May 2025

10/10 Excellent

Michelle McCoy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aillin was an amazing bar tender. So sweet and helpful. A couple bar tenders by the pool seemed less than thrilled to refill drinks. The bar we enjoyed the most was the ocean bar. Most were very helpful. The breakfast was cold even if we got there before 8. The lunch at the pool was always picked over by birds and the staff doesn’t do enough to keep them away or off the food. The birds were also on the breakfast items when it was outside. I don’t think the heating elements were working to keep the food items at a safe temperature. Overall, we will come again! We have been there 3 times already. Love the snorkeling!
Sunsets are amazing at the ocean side!
Stayed 7 nights in May 2025

8/10 Good

Richard G

Liked: Cleanliness
Stayed 5 nights in May 2025

8/10 Good

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at the resort. It was very clean and the staff was very friendly - esp the workers and the cooks on the buffet (we were getting hugs goodbye when we had to leave and they took really good care of us) The only thing we noticed was out by the pool they need more servers and it needs to be more efficient. Its along way from where the outdoor grill/eating area is to where the drinks are picked up and there was only one server most of the time so they had to walk back and forth a lot and it made it slow for the food coming out to the table (and it was a long walk for the server as well) Plus there weren't any servers walking around the pool taking drink orders. Thats my only complaint - everything else was great and we are looking forward to coming back. The price was great.
Stayed 9 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Amenities
Great for scuba divers
Stayed 7 nights in May 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness
Excellent quiet resort-good food for all inclusive
Stayed 4 nights in May 2025

6/10 Okay

Jacqueline

Travelled with partner
Disliked: Property conditions & facilities
Property is very dated. Lacks furniture in room. Bed is very stiff. Food was ok. Bartenders are not experienced in making traditional cocktails.
Stayed 4 nights in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Activities daily for all age groups, were awesome Friendly staff. Only think i would change would be to offer dinner inside every night. For quests who prefer cooler options to wind down the day.
Stayed 7 nights in May 2025

8/10 Good

Jean, Pleasant Hill

Travelled with family
Liked: Cleanliness, property conditions & facilities
Positive experience, clean, friendly staff, large outdoor pool, nice outdoor hot tub, access to the ocean to snorkel and swim, chairs to relax on the sand (no beach access, but stairs into the water).
Stayed 7 nights in Jan 2025

8/10 Good

Kenneth, Harrisburg

Liked: Cleanliness, staff & service
Bathroom in 1230 needs redone. WIFI almost unusable. BEST STAFF ANYWHERE.
Stayed 7 nights in May 2025