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Cozumel Hotel & Resort - All Inclusive

3.5 star property

Photo gallery for Cozumel Hotel & Resort - All Inclusive

On the beach, sun-loungers, beach umbrellas, beach towels
Lobby
On the beach, sun-loungers, beach umbrellas, beach towels
Exterior
Deep-tissue massages, massages on the beach

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Restaurant

Explore the area

View map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Stingray Beach
    ‪11 min walk‬
  • Place, Cozumel Museum
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.8 out of 10
Good
(241 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a painting, and a window with curtains.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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El Cozumeleño Beach Resort - All Inclusive

About the area

Cozumel

A stay at Cozumel Hotel & Resort - All Inclusive places you in the heart of Cozumel, a 2-minute drive from Cozumel Museum and 8 minutes from Chankanaab National Park. .This all-inclusive hotel is 5.1 mi (8.2 km) from Chankanaab Beach Adventure Park and 8 mi (12.9 km) from Paradise Beach.

What's nearby

  • Dolphinaris - 5 min walk - 0.5 km
  • Stingray Beach - 11 min walk - 1.0 km
  • Plaza Punta Langosta - 16 min walk - 1.4 km
  • San Miguel Church - 3 min drive - 2.2 km
  • Cozumel Museum - 4 min drive - 2.5 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Chilangos - ‬11 min walk
  • ‪Monkey Bar - ‬1 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪El Xec - ‬9 min walk
  • ‪Palapas Bar - ‬6 min walk

About this property

Cozumel Hotel & Resort - All Inclusive

Cozumel Hotel & Resort - All Inclusive offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Make yourself at home in one of the 179 air-conditioned rooms featuring LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Cozumel Hotel & Resort - All Inclusive has 2 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Children's pool
  • Evening entertainment
  • Games
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1600 per accommodation (varies based on length of stay), plus a one-time cleaning fee of MXN 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 1600 per accommodation (varies based on length of stay) plus MXN 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Cozumel Hotel & Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 603 out of 1390 reviews
Rating 8 - Good. 394 out of 1390 reviews
Rating 6 - Okay. 219 out of 1390 reviews
Rating 4 - Poor. 97 out of 1390 reviews
Rating 2 - Terrible. 77 out of 1390 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Stayed 6 nights in Jan 2026

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. Close to activities.
Stayed 7 nights in Jan 2026

8/10 Good

Nikki, Port Washington

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was a clean nice place. The bar was ok at the pool. The bartender didn’t really want to make certain drinks such as mojito’s. Saying he don’t have mint and would have it in 30 minutes to not having it yet an hour later. The food in the restaurant for the dinner we had to sign up for was not good. And when I said it tasted bad they said there wasn’t any other food they were sold out. Very disappointing. The buffet was ok but I wouldn’t do all inclusive again. I ended up eating out paying more money. That wasn’t what I was expecting. We checked out a day early due to the ferry times to meet our flight time. We didn't receive a refund for that night.
Stayed 4 nights in Jan 2026

8/10 Good

Stacey, Bethel

Travelled with family
Liked: Cleanliness
Our stay was very hit and miss. We enjoyed the balcony with view of the ocean, however rooms were not properly soundproofed and traffic awoke us frequently. The beds were too firm, making it an uncomfortable sleep. Housekeeping did a good job keeping the room clean daily. We appreciated the fridge/freezer and complimentary water bottles. We enjoyed the oceanfront most, with excellent snorkeling found along the reefs. The restaurant overlooking the ocean was lovely. It was apparent food was done on a low budget. Temperature was frequently cold and one evening my daughter's chicken mole was so cold she became sick from it. We enjoyed the specialty dinners, though it was very frustrating to only get into two for the whole week we were there. Drinks were good when they had the ingredients to make them. Bartenders did a great job. Service personnel were variable- pleasant and attentive or scarce to find. The pool area was beautiful, just wish that the water temperatures were kept warmer (pool was 77 degrees, hot tub cold in the morning and warming to the 90's by evening). Entertainment staff did a great job!
Stayed 7 nights in Jan 2026

10/10 Excellent

NATHAN

Travelled with partner
Liked: Cleanliness, amenities
Great staff, clean rooms, good drinks and food. Nice grounds.
Stayed 4 nights in Jan 2026

10/10 Excellent

Brenda

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The snorkeling right at the hotel is amazing!! The workers are so nice especially the entertainment crew! Food was decent. We would definitely return.
Beautiful sunsets.
Huge pool area
Stayed 7 nights in Jan 2026

8/10 Good

NATHAN

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Wasn't as fancy as some places but it was clean and staff was great!
Stayed 5 nights in Jan 2026

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness, amenities
Clean room, nice amenities
Stayed 8 nights in Jan 2026

6/10 Okay

susan, winona

Travelled with group
Liked: Cleanliness
Yes
Stayed 12 nights in Jan 2026

8/10 Good

Lynn

Liked: Cleanliness, property conditions & facilities
Clean rooms and courteous staff.
Stayed 3 nights in Jan 2026

4/10 Poor

William

Liked: Cleanliness, property conditions & facilities
Food is not good!
Stayed 4 nights in Jan 2026

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rooms very clean, comfortable beds Staff was extremely friendly and helpful. Front desk personnel even took the time to help us try and get in touch with our transfer service for getting transportation back to the airport. Food at the buffet was good and plenty of it but not huge variety day to day for breakfast and lunch. Dinner had different theme nights (Mexican, Asian, Italian,ect..) Difficult to book dinner at the sit-in restaurant as reservations filled the restaurant quickly and it is only open three nights a week. The one night we were able to get a reservation, the food was delicious. Felt very safe walking outside of the resort into the nearby village. Would definitely go back!
Stayed 8 nights in Jan 2026

6/10 Okay

STANLEY

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room was fair. Hot water was minimal. Housekeeping never completely restocked the room. Always had to chase something. Meals and the beach were across the street. Breakfast was the best meal. Others were a variation of pasta, chicken, and pork. Beach was good and had a nice view. One bar at the beach that didn’t open until at least noon. The pool bar was the only bar that was mainly used with one bartender so lines were usually long. The lobby bar opened at 4pm and was a good gathering spot. The gym was archaic. I believe their description mentioned an arcade with a pool table. That did not exist. We won’t be back.
Stayed 14 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Best snorkeling we experienced was the beach area of the resort. Resort was clean with friendly staff. Great selection of food daily. Resort was perfect location to everywhere.
Stayed 6 nights in Jan 2026

10/10 Excellent

Clifton Paul

Clean rooms, nice people. And good food
Stayed 4 nights in Dec 2025

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Impossible to get guacamole here
Stayed 5 nights in Jan 2026

8/10 Good

Theodore C

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, kept up, well maintained
Stayed 11 nights in Jan 2026

10/10 Excellent

Karen

Staff was courteous. Food was good. Pool was a little cold, but the weather was cold during this time.
Stayed 5 nights in Jan 2026

6/10 Okay

Glenn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and grounds very clean, great staff. Snack bar serves the best food, buffet was edible but not exciting. Good beach access for snorkeling or scuba
Stayed 7 nights in Jan 2026

8/10 Good

Cinthia

Liked: Cleanliness, staff & service, amenities
Overall, my experience was good. Most of the hotel staff were very nice and kind. I really liked the location, the beach is beautiful and very relaxing. I also enjoyed the variety of food and drinks offered. There were a few things I didn’t like. My room was clean, but it felt quite outdated, and that was very noticeable. I also didn’t receive towels until the last day of my stay, so at first I thought towels were not provided at all. Another downside is that there is no internet in the rooms, only in the common areas, and the signal there is very weak. Additionally, I was initially given a different room than the one I had reserved. I had to request a change, and while the staff was friendly and helpful, there was a strong expectation of tips for every service. When tips weren’t given each time, the change in attitude was noticeable.
Stayed 4 nights in Jan 2026

4/10 Poor

Maria

Stayed 8 nights in Dec 2025

8/10 Good

Mary Linda

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and comfortable. The wait staff, activity leaders and room attendants were pleasant and helpful. The buffets and food service were good. Some days better than others but overall pleased. The illusionist’s magic show was excellent. This is our sixth year staying at this resort and we will most likely return next year. It is not the fanciest resort on the island but value for money can’t be beat.
Stayed 8 nights in Jan 2026

6/10 Okay

Wendolyn Kathleen

Travelled with family and small children
Liked: Cleanliness, amenities
Most staff was great but often very long waits for food by pool area, over 30 min to get order taken, then anoth 30 for food which didn’t work especially with kids. Limited food options but tasty for most part. Entertainment staff very good. Beach unacceptable for kids. Dated but clean. Review sounds negative but overall we enjoyed ourselves for sure.
Stayed 7 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Value was unreal and my #1 consideration. The rooms had wonderfully comfortable beds and even a hammock that would practically put you on the balcony once you opened the full room width sliding doors. Daily housekeeping was fantastic and would fulfill reasonable requests. The food was mediocre to great, but with unlimited buffets, pick your pleasures and leave the undesirables on the buffet. Same with dessert, if something needed a little TLC the bartenders would add milk, or a little coffee syrup as appropriate. The activity directors presented endless energy and came to know everyone that engaged personally. I was a solo traveler for a week, so I had to engage other guests a little more proactively that a family or couple would. The SCUBA facilities onsite for washing, storage and prep for daily charters was exceptionally well integrated with the hotel. The beach has a very accessible step down into the water and a surge management rock shoal to safely transition into the swimming/snorkeling area after getting prone and masking up in a 45x15x8’ protected area. Even with strong winds that had red-flags at most beaches, it was comfortable making the transition, despite the yellow flag that violently whipped at our beach. The guests tended towards young families and retirees. Representation was mixed approximately 30:30:30:10 Canadian, American, Mexican and other. After 8:30 the resort was very quiet. Cozumel is relatively safe, so go off campus and explore!
The “cafeteria” Girasoles had everything you could ever need.
Evening entertainment. Different everynight
Breezy open rooms
Fresh fruit and custom made omelets
Stayed 7 nights in Jan 2026

10/10 Excellent

Stevan, olathe

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Older all-inclusive resort friendly staff and great location. We've been going there for years
Stayed 14 nights in Oct 2025