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Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5 star property

Photo gallery for Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On the beach, sun-loungers, beach umbrellas, beach towels
Food and drink
Lobby
On the beach, sun-loungers, beach umbrellas, beach towels
Deep-tissue massages, massages on the beach

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Spa

Explore the area

Map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Dolphinaris
    ‪5 min walk‬
  • Punta Langosta Pier
    ‪16 min walk‬
  • Cozumel Museum
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View

Standard Room, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Cozumel

A stay at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive places you in the heart of Cozumel, a 2-minute drive from Cozumel Museum and 8 minutes from Chankanaab National Park. .This all-inclusive hotel is 5.1 mi (8.2 km) from Chankanaab Beach Adventure Park and 8 mi (12.9 km) from Paradise Beach.

What's nearby

  • Dolphinaris - 5 min walk - 0.5 km
  • Punta Langosta Pier - 16 min walk - 1.4 km
  • Cozumel Maritime Terminal - 3 min drive - 2.8 km
  • Cozumel Museum - 3 min drive - 2.8 km
  • Chankanaab National Park - 9 min drive - 8.5 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬7 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On beach with outdoor pool, near Cozumel Museum
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Make yourself at home in one of the 179 air-conditioned rooms featuring plasma televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
The hotel offers a complimentary manager's reception on select days.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive has 2 restaurants on site.
Room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 432 out of 1019 reviews
Rating 8 - Good. 294 out of 1019 reviews
Rating 6 - Okay. 148 out of 1019 reviews
Rating 4 - Poor. 87 out of 1019 reviews
Rating 2 - Terrible. 58 out of 1019 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Terrence

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We felt safe and enjoyed being able to walk places. We paid for an upgraded room with jacuzzi and was disappointed that there was no hot water to the tub so we couldn’t use it. The good was okay, breakfast was our favorite.
Stayed 6 nights in Mar 2025

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed here many times;15 or 20 since the 1990`s (Fiesta Inn) Overall we like this property and may return. There is room for improvement. We have many of the same complaints as other folks. No water! Room lock-outs twice! Food was top notch. Staff good. Perhaps I'm a bit easy on them due to old time's sake?
Stayed 7 nights in Feb 2025

8/10 Good

Trent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked the pool and access to dive shop. the thing that could be improved on, is the food variety.
Stayed 7 nights in Mar 2025

10/10 Excellent

Katherine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time there and it was fantastic
Stayed 10 nights in Mar 2025

8/10 Good

JUSTIN, Fenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good was just okay. It wasn’t a priority for me though so I was ok with that. Affordable scooter rental was very welcome. The staff were very engaging and fun around the pool. The massage staff was also great.
Stayed 3 nights in Mar 2025

8/10 Good

Vernon

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Cynthia was the best bartender! Very friendly and make great drinks!
Stayed 7 nights in Feb 2025

10/10 Excellent

Nidia

Stayed 5 nights in Feb 2025

8/10 Good

Alysha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! No dresser in the room. New ones not in yet.
Stayed 9 nights in Mar 2025

8/10 Good

Melanie, Caledon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the buffet breakfast and lunch by the ocean. Loved the new set-up by the ocean with cabanas, seating, the bar. The cocktail menu has really improved. Mornings were quiet and tranquil. The pool area was very noisy in the afternoon, particularly daily pool volleyball. Lots of shouting. Couldn’t even have a nap in my room with the door closed, let alone sit by the pool. Some rooms lacked dressers and hangers. Not sure where you would unpack your clothes or put anything. The wifi needs improvement. We didn’t have any in our rooms, which was not great. It was spotty the rest of the time around the resort. I wanted to upload and edit my diving photos and that was challenging. Overall, it was a lovely time. We stayed here about 10 years ago and I would say that it has improved since then.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Keren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times for dive trips, like the pool area & staff is great. The food is much more improved & there is a lot of entertainment. The fire dancers were exceptional. There were a lot of dinners poolside a long entertainment. Usually don’t see any of it due to being underwater but this trip was nice break in between dives & the food was subpar in past but was really nice. Even breakfast, I am strict vegan due to severe dairy allergies & they accommodated nicely for once even with mostly buffet style eating. I would recommend some updating like paint, tile work but really nice & clean even if somewhat dated. I would recommend this place esp for diving convenience with the lockers, boat dock & direct path from hotel even under ground walk way
Stayed 7 nights in Mar 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying there. The only other suggestion I have is your Chester drawers are very very old and falling apart. Everything else was really nice.

10/10 Excellent

Kevin C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Mohammad, Martinsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, staff is friendly, helpful and attentive. Good security, felt safe. Food was great, fresh and big selection. Hotel is quiet and clean, you can see staff always cleaning. Pool activities and shows. Snorkeling available for free. It does need a little cosmetic work and updating, not a five star hotel but the staff is 5 star. If you’re looking for a nice, quiet and affordable place to stay with great service, this hotel is for you. Would stay there again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mark Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is nice location was good snorkeling was very good
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful Property. Close to town. Pier for boat pick up.

10/10 Excellent

Joy Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week and the staff took excellent care of us. The service was excellent, the food was great, and the pool area is perfect. The only issue - the resort could use some updating.
Stayed 7 nights in Feb 2025

6/10 Okay

Tamara

Travelled with family
Dated, a bit dirty, no dresser or art in room. Very plain. Towels very old. Drinks average. Good average
Stayed 3 nights in Mar 2025

6/10 Okay

Todd

Travelled with family
I will start with the good. Staff is very nice and most spoke English so that is a plus for me. The pool is giant so if you have kids that is a plus. Food was ok and the view from the restaurant is spectacular. Now for the bad. The beds are extremely firm but I recognize some people like firm. The rooms have tile floor so very hard and cold on the feet. Curtains are not black out where most hotel rooms these days are. No wifi in the room unless you are close to the lobby wifi. Food taste was OK however not at proper temperature. I stayed at another resort a few months ago down the street and it was a lot better, the price here was significantly less so that's to be expected.
Stayed 5 nights in Mar 2025

8/10 Good

Jeannine

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

8/10 Good

Brad, Breaux Bridge

Travelled with group
Liked: Cleanliness, staff & service
Great value if you’re there to dive. Buffets are adequate, a la carte is limited.
Stayed 6 nights in Feb 2025

4/10 Poor

gregory

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food and service people were outstanding. Front desk folks, not great at all, food average. Building not great.
Stayed 14 nights in Feb 2025

8/10 Good

vernon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was very friendly. It was our 3rd stay here. Food quality and variety was much better this time.
Stayed 7 nights in Feb 2025

8/10 Good

Elizabeth, Andover

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2025