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Cozumel Hotel & Resort - All Inclusive

3.5 star property

Photo gallery for Cozumel Hotel & Resort - All Inclusive

On the beach, sun-loungers, beach umbrellas, beach towels
Deep-tissue massages, massages on the beach
On the beach, sun-loungers, beach umbrellas, beach towels
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Stingray Beach
    ‪11 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.8 out of 10
Good
(238 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(12 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Allegro Cozumel All Inclusive
  • On private beach
  • Pool
  • Spa pool
  • Breakfast included
4.1 out of 5, Very good, 1,086 reviews
The price is NZ$445
includes taxes & fees
20 Apr - 21 Apr
Allegro Cozumel All Inclusive

About the area

Cozumel

A stay at Cozumel Hotel & Resort - All Inclusive places you in the heart of Cozumel, a 2-minute drive from Cozumel Museum and 8 minutes from Chankanaab National Park. .This all-inclusive hotel is 5.1 mi (8.2 km) from Chankanaab Beach Adventure Park and 8 mi (12.9 km) from Paradise Beach.

What's nearby

  • Dolphinaris - 5 min walk - 0.5 km
  • Stingray Beach - 11 min walk - 1.0 km
  • Plaza Punta Langosta - 16 min walk - 1.4 km
  • Cozumel Maritime Terminal - 3 min drive - 2.5 km
  • Cozumel Museum - 3 min drive - 2.5 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Chilangos - ‬11 min walk
  • ‪Subway - ‬10 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪Palapas Bar - ‬6 min walk
  • ‪El Chef Ángel - ‬19 min walk

About this property

Cozumel Hotel & Resort - All Inclusive

Cozumel Hotel & Resort - All Inclusive offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Make yourself at home in one of the 179 air-conditioned rooms featuring LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Cozumel Hotel & Resort - All Inclusive has 2 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Children's pool
  • Evening entertainment
  • Games
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1600 per accommodation (varies based on length of stay), plus a one-time cleaning fee of MXN 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 1600 per accommodation (varies based on length of stay) plus MXN 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Cozumel Hotel & Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 574 out of 1317 reviews
Rating 8 - Good. 374 out of 1317 reviews
Rating 6 - Okay. 205 out of 1317 reviews
Rating 4 - Poor. 90 out of 1317 reviews
Rating 2 - Terrible. 74 out of 1317 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Thiago Vinicius

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff are very friendly, and although the food isn't the best, they update the menu throughout the week, so you can always find something good to eat. I highly recommend their steak, as it's very tender and melts in your mouth. Their facilities are good for the price, and their beach is excellent for snorkelling. I recommend this place and would definitely return.
Stayed 7 nights in Dec 2025

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
I had issues with my first room. Phone didn’t work, dead bugs, and moldy shower head. Daniella personally took me to another room and made sure it was acceptable. It was a very relaxing environment, food wasn’t great but I was out exploring all day anyways. I wish they would change out the chairs. I am 6’6” 300+ lbs and I always felt like they were going to cave in. Great location, great experience. Will be back there for sure
Stayed 7 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous. Food was good. Price was awesome. Definitely will come back.
Stayed 9 nights in Dec 2025

10/10 Excellent

Sruthy

Stayed 2 nights in Dec 2025

10/10 Excellent

James, Louisville

Liked: Cleanliness, property conditions & facilities
What a wonderful experience. First class, Cuba all inclusive, great food and drinks.
Stayed 2 nights in Dec 2025

8/10 Good

Marit

Stayed 3 nights in Dec 2025

2/10 Terrible

Thomas L, madison

Stayed 5 nights in Dec 2025

10/10 Excellent

Amanda

Stayed 5 nights in Dec 2025

10/10 Excellent

Garrett Anthony

Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful place to stay an such and amazing group of staff and workers that made the stay even more enjoyable the place was so nice and relaxing and the food and service was top notch
Stayed 6 nights in Dec 2025

10/10 Excellent

Cesira Lucia

Liked: Cleanliness, amenities, property conditions & facilities
This was my second visit to Cozumel Hotel & Resort. I must admit, my first stay, I truly didn’t get it… now, I’m hooked. You can’t beat the price for the all-inclusive stay, however, it’s the incredible staff that makes the resort stand out. Getting to know some of them made my trip incredibly enjoyable. I also visited the dive shop for the first time. I can’t describe just how helpful and knowledgeable everyone was. I also learned about how the hotel is a proud and accommodating host to adaptive divers. I can’t wait to return for a third time and so on!
Stayed 5 nights in Dec 2025

10/10 Excellent

Kristy, Greenbrier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was top notch, very friendly and welcoming. We loved the feeling of community at this resort. Car rental and parking on property was spectacular. Lia and Miguel were exceptional with their knowledge and help.
Stayed 7 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all kind and courteous. The food was good the pool was clean
Hotel lobby
My room view of the pool during the day
My room view at night
Stayed 4 nights in Dec 2025

8/10 Good

Verlan

Travelled with group
Liked: Cleanliness
Have to walk across the street to a very small beach area.
Stayed 4 nights in Dec 2025

6/10 Okay

Kristine

Travelled with family
no longer owned by Wyndham, the facility is showing its age and is under staffed although the staff are friendly. meals are boring and repetitive but a la carte is great.
Stayed 7 nights in Dec 2025

4/10 Poor

Lakshay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
below average experience. food wasnt great, both in taste and choice. rooms were snall. no facility, not basic things in room like conditioner, lotion etc. very quite n dead resort.
Stayed 4 nights in Dec 2025

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Nov 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here for about 40 weeks over the last 17 years. It’s always my go to. I wish the hotel would offer direct booking options for regular customers that are competitive or better than third party booking sites. Like they used to. Seems like it would be more beneficial for the hotel if they had less overhead. Most of tur wireless access points have been removed and there is very limited wifi on the property now unless you are in the lobby or restaurants. Room wifi was non existent in 1220 and no one in my group of 12 had room wifi. Roaming is a must if you need to manage your business remotely. It seems like the quality ebbs and flows since Mr Toledo & Falcon passed away.
Stayed 4 nights in Dec 2025

4/10 Poor

Shanaz Islam

10/10 Excellent

xyannie

Stayed 3 nights in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
What a fabulous vacation experience. I love this resort. The location is perfect - not too close to the cruise ships docking. The beach is fabulous. The snorkeling is amazing. My only complaint is the lack of WiFi in the rooms. Weird.
Stayed 16 nights in Nov 2025

6/10 Okay

Liliana

The first day we arrived we needed and extra bed and it took almost 1 hour to get one as well when you ask for clean towels. They take a long time to get you what you need. We also had neighbors fighting almost everyday. We also reported that and they went to check on
Stayed 3 nights in Dec 2025

10/10 Excellent

Sylvie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities
Nice hotel and staff. Room was very nice with a hammock. I was sitting on the balcony at night when a coati walked past. I had never seen one and it was so cute. There’s a whole group there. I will come back. Variety of food was nice for my all inclusive stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Geneva Lynn, salina

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely time
Stayed 7 nights in Nov 2025

8/10 Good

Kaci Jo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and spacious. It was easy to get to. Our first night we had some confusion on where to eat dinner. The food wasn’t the best but we never went hungry. We loved the beach. There were always chairs open. The snorkeling here was amazing. We walked to town several days. It took about 15 minutes. The last couple of days we rented a scooter and had a great time exploring the island. The staff were always nice and helpful. We had a great time and will be back.
Stayed 7 nights in Nov 2025