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Cozumel Hotel & Resort, Trademark Collection by Wyndham

3.0 star property

Photo gallery for Cozumel Hotel & Resort, Trademark Collection by Wyndham

Private beach, sun-loungers, beach massages, scuba diving
Lobby
Deep-tissue massages, massages on the beach, facials
Private beach, sun-loungers, beach massages, scuba diving
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • All-inclusive

Explore the area

Map
Carretera Costera Sur km 1.7, Cozumel, QROO, 77600
  • Dolphinaris
    ‪5 min walk‬
  • Punta Langosta Pier
    ‪16 min walk‬
  • Cozumel Maritime Terminal
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

  • 30 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

On the beach, sun-loungers, beach umbrellas, beach towels

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (1019)
The price is NZ$346
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

About the area

Cozumel

With a stay at Cozumel Hotel & Resort, Trademark Collection by Wyndham, you'll be centrally located in Cozumel, within a 15-minute drive of Mr. Sancho's Beach Club and Palacio Municipal. .This beach resort is 10.5 mi (17 km) from San Francisco Beach and 15.8 mi (25.5 km) from Xplor Theme Park.
View more Resorts in CozumelOpens in a new window

What's nearby

  • Dolphinaris - 5 min walk - 0.5 km
  • Punta Langosta Pier - 16 min walk - 1.4 km
  • San Miguel Church - 2 min drive - 2.5 km
  • Cozumel Maritime Terminal - 3 min drive - 2.8 km
  • Cozumel Museum - 3 min drive - 2.8 km

Getting around

  • Cozumel Intl. Airport (CZM) - 9 min drive

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬7 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Hotel & Resort, Trademark Collection by Wyndham

Family-friendly resort on the beach, with outdoor pool
Cozumel Hotel & Resort, Trademark Collection by Wyndham offers 180 accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and manicures and pedicures.
Stay in one of 180 guestrooms featuring LED televisions. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Relax at the full-service spa, where you can enjoy massages and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a hot tub. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
Cozumel Hotel & Resort, Trademark Collection by Wyndham has 2 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Cozumel Hotel & Resort, Trademark Collection by Wyndham are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and non-alcoholic beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Free beach club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Scuba diving
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 0 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Cozumel Resort Hotel
Hotel Cozumel & Resort
Hotel Cozumel Resort
Hotel Cozumel Cozumel
Cozumel Resort
Hotel Cozumel Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Cozumel

Cozumel Hotel & Resort, Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 285 out of 1002 reviews
Rating 8 - Good. 370 out of 1002 reviews
Rating 6 - Okay. 214 out of 1002 reviews
Rating 4 - Poor. 95 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lori Anne

Stayed 2 nights in Feb 2025

2/10 Terrible

Jaime

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Meghan Elizabeth, St. Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easily walkable to town. Staff is very accommodating.
Stayed 9 nights in Mar 2025

10/10 Excellent

Irene

Stayed 2 nights in Mar 2025

10/10 Excellent

Russell Kevin

Disliked: Cleanliness
Stayed 11 nights in Mar 2025

8/10 Good

Farron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Check in was easy and quick. Mino at the excursions table was EXCELLENT!
Stayed 4 nights in Mar 2025

8/10 Good

Marcia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
Stayed 7 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Property is older but clean. Not fancy, but quiet and very pleasant.
Stayed 7 nights in Feb 2025

6/10 Okay

Tracy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
This is good for divers but the food wasnt very good. We only did yhe breakfast and not yhe all inclusive and the breakfast was mediocre at best. Its nice that Dive Paradise now has their main shop at the hotel with lockers and 2 rinse tanks. Not really a beach but there is sand in front of the dining area (across main road from the hotel and rooms) with ample chairs and a bar.
Stayed 7 nights in Jan 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service

Not bad for the price

Stay was very pleasant and the cost more than made up for the slight downside of an older room and sub par dining
Stayed 3 nights in Jan 2025

6/10 Okay

Travis

Travelled with family, Travelled with group
A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
Stayed 7 nights in Jan 2025

8/10 Good

Kimberly Anne, Foley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. I didn’t get her name but the tall lady at the front desk was so sweet and extremely helpful. She was that way ALL THE TIME! Keira who worked in the beach area and restaurant at that side is delightful. Wonderful friendly personality. Breakfasts we delicious and a great variety and abundance.
Stayed 7 nights in Dec 2024

2/10 Terrible

Joe

Disliked: Cleanliness
Stayed 4 nights in Dec 2024

2/10 Terrible

Jason

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is probably a two star. No Wi-Fi in the rooms. Beds and bedding are low quality. Amenities were poor quality. Tiny little TV. Staff is not friendly. They had all kinds of weird rules.
Stayed 1 night in Jan 2025

6/10 Okay

Jacquelynn, Spring Hill

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was an ok property. The breakfast was great, the beach (has no sand) had great snorkeling. It was close enough to walk to town. No place to put your clothes in room besides tiny closet. Would probably find another place with more advanced planning. Trip planners were helpful!
Stayed 4 nights in Dec 2024

8/10 Good

Katielijne L

Travelled with partner
Liked: Cleanliness, staff & service
This property is a good place to stay if you plan on just doing your own thing. The pool area is very nice and the breakfast that was included was good also. I am glad we did not pay for the all inclusive as there are only two restaurants. Snorkeling is included and if you are scuba diver there is a dive shop onsite. This hotel is located centrally to all the shopping and dining and really to anything you might want to do. This was a pleasant place to stay, room was clean ac was cold and the grounds are well maintained. There was no WiFi in the rooms at the time of our stay. For the price we were very happy with our stay.
Stayed 4 nights in Dec 2024

6/10 Okay

Shant

Stayed 7 nights in Dec 2024

6/10 Okay

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Swiming pool was beautiful and they had a band on Tuesday night. Nice area to relax at night.
Stayed 1 night in Nov 2024

8/10 Good

michael

Stayed 2 nights in Nov 2024

8/10 Good

KARIN, Black Lick

Stayed 4 nights in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

8/10 Good

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I'd say things were great! I'd definitely come back to this resort in the future! Check-in: It seems check-in always takes a while, especially after a long day of traveling. Everything went smoothly, the person helping us was very patient and personable. We received welcome drinks that were delicious! 10/10 (although I do wish Expedia clarified that the all-inclusive option was not included. That was an unexpected expense, and quite pricey). Room: It was great! The AC worked great, the shower was good, had warm water. There was a hammock in the room that we spent quite a bit of time in. The balcony was also nice! 10/10 Facilities: Pool was clean and spacious, they had activities during the day. All the bars were great. Everyone was very nice and helpful. One negative and it could have been because we were visiting in the off season: breakfast started at 6:30 and we had an early excursion that we had to make the 8AM ferry for. We arrived at 6:30 AM and they were still setting everything up. None of the hot foods were out, they only had fruit and cheese out. The hot food didn't show up until around 6:50 but by that time we had to start going and didn't leave much time to actually eat. Again, it could have been because we were in the off-season so things were a little slower getting started but it wasn't a great start to the day considering we were expecting to be able to eat our included breakfast before heading out for the day. Overall I'd give the resort an 8/10!
Stayed 5 nights in Sep 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

We were highly satisfied...very clean
Stayed 3 nights in Jul 2024

4/10 Poor

Hanna M

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms, hammock reeked of cat urine. There were stains on the wall & on the floors, hot tub was “broken” the entire time we were there. Do your research because for $100/night there is a lot of other options.
Stayed 1 night in Jun 2024