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Aparthotel

SAYU - Suites

4.0 star property

Photo gallery for SAYU - Suites

Property grounds
Apartment, Sea View
Apartment, Sea View | Living area
Apartment, Sea View | Living area
Apartment, Courtyard View

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Spa
  • Outdoor space

Explore the area

View map
9 sur entre 10 y 15 Av. . Zona Centro, SAYU, Cozumel, QROO, 77600
  • Place, Plaza Punta Langosta
    ‪10 min walk‬
  • Place, San Miguel Church
    ‪14 min walk‬
  • Place, Cozumel Museum
    ‪19 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Apartment, Garden View

Apartment, Garden View

Apartment, Garden View

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Apartment, Sea View

Apartment, Sea View

Apartment, Sea View

  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Apartment, Pool View

Apartment, Pool View

Apartment, Pool View

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, Courtyard View

Apartment, Courtyard View

Apartment, Courtyard View

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Similar properties

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Casa Mexicana Cozumel
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  • Pool
  • Breakfast included
  • Kids’ pool
  • Free Wi-Fi
4.7 out of 5, Exceptional, 1,000 reviews
The price is NZ$242
includes taxes & fees
5 June - 6 June
Casa Mexicana Cozumel

About the area

Cozumel

With a stay at SAYU - Suites in Cozumel (Colonia Centro), you'll be within a 15-minute drive of Chankanaab National Park and Mr. Sancho's Beach Club. .This aparthotel is 8.5 mi (13.6 km) from Paradise Beach and 11 mi (17.7 km) from San Francisco Beach.
View more Aparthotels in CozumelOpens in a new window

What's nearby

  • Plaza Punta Langosta - 10 min walk - 0.8 km
  • Central Plaza - 11 min walk - 1.0 km
  • Museo de la Isla de Cozumel - 13 min walk - 1.1 km
  • San Miguel Church - 14 min walk - 1.2 km
  • Cozumel Museum - 19 min walk - 1.6 km

Getting around

  • Cozumel Intl. Airport (CZM) - 7 min drive

Restaurants

  • ‪Kondesa - ‬5 min walk
  • ‪Chilangos - ‬5 min walk
  • ‪Los Otates - ‬4 min walk
  • ‪Nando's Hot Dogs - ‬5 min walk
  • ‪Mingo’s Place - ‬1 min walk

About this property

SAYU - Suites

SAYU - Suites offers 2 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. Accommodations at this 4-star aparthotel have kitchenettes with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 2 individually decorated guestrooms, featuring kitchenettes with stovetops and microwaves. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and irons/ironing boards, and housekeeping is provided once per stay.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This aparthotel also features complimentary wireless internet access, a picnic area, and gas grills.
Featured amenities include express check-in, express check-out, and luggage storage.

Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Mini-fridge

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Down comforter

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Window screens

Outdoor areas

  • Balcony/patio
  • Fully-fenced
  • Garden
  • Gas grill
  • Picnic area

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Guidebooks
  • Housekeeping (once per stay) (for a fee)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Safe
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 units
  • Access via exterior corridors
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:

Remove personal items, remove leftover food and drinks, and take out the trash

Turn off the lights and lock the doors

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 30 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 30 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

SAYU - Suites Cozumel

SAYU - Suites Condominium resort

SAYU - Suites Condominium resort Cozumel

SAYU - Suites Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 5 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.6/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Katherine, Mermaid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Juan was the best host! He provided bikes which we used everyday. He also booked a car for us. He was easy to contact for anything we needed. We highly recommend staying at his place!!!!!
Stayed 8 nights in Mar 2025

10/10 Excellent

Josée

Travelled with partner
Liked: Cleanliness
Nous avons passé un séjour globalement agréable à l’hébergement Sayu à Cozumel et nous le recommandons. L’emplacement est idéal, très près du centre-ville. Le site est magnifique, avec un beau jardin et une piscine très appréciée. Points positifs : lit King très confortable, climatisation silencieuse, 2e réfrigérateur pratique, grande table extérieure parfaite pour les repas, eau de douche bien chaude. Les vélos prêtés sont agréables mais malheureusement seulement 2 fonctionnels, les autres brisés. Points à améliorer : il manque plusieurs éléments de base dans la cuisine (une seule tasse, peu d’ustensiles, pas de planche à découper). Un rideau dans la chambre serait souhaitable pour plus de noirceur. La terrasse arrière n’est pas aménagée (pas de chaises ni table) et les hamacs en place dans le jardin sont peu invitants (sales ou moisis). Le BBQ annoncé n’était pas sur place à l’arrivée, mais les propriétaires ont fourni un modèle portatif sur demande, ce qui a été apprécié. Certaines prises électriques fonctionnent mal ou ne tiennent pas bien les fiches, impossibles à utiliser. Un parasol et un lit de plage brisés sont laissés dans la cour ; ce type de situation devrait être adressé rapidement dans un hébergement. L’entretien extérieur pourrait être amélioré (feuilles mortes et allées couvertes de graines d’arbres) ; nous l’avons fait nous-mêmes à quelques reprises pour maintenir l’endroit agréable. Très bel endroit, mais qui gagnerait à être mieux équipé et entretenu.
Stayed 6 nights in Mar 2026

10/10 Excellent

Yves

Liked: Cleanliness, amenities, property conditions & facilities
La chambre est très spacieuse. L'endroit est calme . Le ménage est bien fait. On si sent très bien.
Stayed 3 nights in Jan 2026

10/10 Excellent

ZIYAO

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024