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Hotel Las Gardenias

2.5 star property

Photo gallery for Hotel Las Gardenias

Lobby sitting area
Gym
Interior
Reception
Family Room | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym
  • Breakfast available
  • Laundry room

Explore the area

View map
Juan Montalvo 10-44, Cuenca, Azuay, 010150
  • Place, San Sebastian Plaza
    ‪3 min walk‬
  • Place, Calderon Park
    ‪7 min walk‬
  • Place, New Cathedral of Cuenca
    ‪7 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪6 min drive‬

Room options

View all photos for Comfort Double Room

10 bedrooms, down duvets, individually decorated, individually furnished

Comfort Double Room

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | View from room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Room, 1 Large Single Bed

10 bedrooms, down duvets, individually decorated, individually furnished

Executive Room, 1 Large Single Bed

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Room, 1 Bedroom

Reception

Family Room, 1 Bedroom

  • City view
  • 25 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

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About the area

Cuenca

A stay at Hotel Las Gardenias places you in the heart of Cuenca, within a 5-minute walk of San Cenaculo Church and Church of Santo Domingo. .This hotel is 0.3 mi (0.4 km) from Iglesia San Sebastián and 0.3 mi (0.5 km) from San Sebastian Plaza.

What's nearby

  • San Sebastian Plaza - 3 min walk - 0.3 km
  • Calderon Park - 7 min walk - 0.6 km
  • New Cathedral of Cuenca - 7 min walk - 0.6 km
  • Convent of the Assumption - 7 min walk - 0.6 km
  • Río Tomebamba & Calle Larga - 15 min walk - 1.3 km

Getting around

  • 14n - Antonio Borrero Station - 8 min walk
  • Gaspar Sangurima Tram Station - 13 min walk
  • Cuenca (CUE-Mariscal Lamar) - 6 min drive

Restaurants

  • ‪Chocolateria Dos Chorreras - ‬6 min walk
  • ‪Jodoco Belgian Brew - ‬6 min walk
  • ‪Café San Sebas - ‬6 min walk
  • ‪Hot Dog del Tropical - ‬4 min walk
  • ‪sunday brunch cuenca cafe - ‬5 min walk

About this property

Hotel Las Gardenias

Hotel in Cuenca with a coffee shop and a fitness center
Hotel Las Gardenias offers 20 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 6 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 20 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and separate sitting areas.
Don't miss out on recreational opportunities including a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 6:30 PM on request
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: USD 5 for adults and USD 3 for children
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Children's books
  • Children's toys
  • High chair
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Separate dining area

More

  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Phone
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 10 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 5 per pet, per day, plus a deposit of USD 5 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 5 for adults and USD 3 for children
  • Airport shuttle fee: USD 25.00 per vehicle (roundtrip)
  • Pet deposit: USD 5 per night
  • Pet fee: USD 5 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • A kitchen/kitchenette is available for an additional fee
  • Heating fee: USD 5 per night
  • Credit card charges are subject to a surcharge of 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Children under 6 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hotel Las Gardenias Cuenca
Las Gardenias Cuenca
Hotel Las Gardenias Hotel
Hotel Las Gardenias Cuenca
Hotel Las Gardenias Hotel Cuenca

Hotel Las Gardenias Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 48 reviews
Rating 8 - Good. 14 out of 48 reviews
Rating 6 - Okay. 4 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 4 out of 48 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly staff and convenient to shopping and restaurants.
Stayed 8 nights in Sep 2025

8/10 Good

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great due to how close it was to the central part of the city. The staff were very helpful and polite. The hotel was clean and very well maintained. The only thing was you needed to be buzzed into the hotel after past 10pm. You would need for someone to let you in from the street after 10pm.
Stayed 6 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in Centro
Stayed 5 nights in Mar 2024

8/10 Good

Wilmer

Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean and the staff was extremely helpful.
Stayed 1 night in Mar 2024

2/10 Terrible

Maria

When i got there they had given away all their rooms, and had no rooms available, even though i had confirmed my reservation online less tha one hour before getting there. If it appears available and you confirm a room through expedia, it should be guaranteed.
Stayed 1 night in Mar 2024

6/10 Okay

Willmer

Liked: Cleanliness
Stayed 2 nights in Feb 2024

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Miguel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excelente lugar, habitación muy limpia y completa, ubicación perfecta para salir a conocer el centro histórico.
Stayed 1 night in Apr 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel Las Gardenias in Cuenca Ecudar

The staff were friendly and very helpful. The breakfast is very good. The room we had was small but clean and had a small balcony that was a bonus. We enjoyed our stay and if we ever make it back we would stay there again.
Stayed 7 nights in Mar 2023

10/10 Excellent

William

Stayed 7 nights in Jan 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wheelchair user is satisfied

I am a wheelchair user and these folks took excellent care of me at very economical prices. I am happy I stayed here for two weeks. 10/10 satisfied.
Stayed 11 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great hotel and staff. Location is great and the rooms are comfy. Only issue is coming in and out of the building. The gate is locked a lot of the times and you have to ring the bell every time to get in/out. They are also very strict on the maximum guest per room policy. Overall very happy with my stay as the price to value Is unbeatable.
Stayed 3 nights in Feb 2020

10/10 Excellent

Imani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Art museum and gringo cafe close by

Excellent staff and location although the WiFi could use some improvement but that’s so typical around here.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Much appreciated in a new place! Made me feel welcomed.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2018

8/10 Good

Sal, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room with balcony, well located, and consistently warm shower! Only issue was poor wifi, the connection drops all the time.
Stayed 4 nights in Nov 2018

8/10 Good

Dave, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, quiet and excellent staff.

Hotel is located in Centro Historico and thus is well located. Room was clean and reasonably large in size. Shower had lots of hot water and staff were very helpful. Some of whom spoke English which certainly helped. I think for half my stay I was the only guest in the place which didn’t hurt. The main doors to the hotel were almost always locked so getting in and out was sometimes a little tricky. It took a little getting used to do. Other than that the place was good value.
Stayed 3 nights in Nov 2017

10/10 Excellent

john, Alberta Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Very central.

Beautifully decorated and clean. Andreas, front desk was very helpful and spoke English which was very helpful to us.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was everything I wanted close to the center of the city. The staff were friendly and very helpful even gave me an early breakfast on my last day so that I had lots of time to catch my bus to Quito.

10/10 Excellent

Maria Del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
War ok
Stayed 3 nights in Jan 2025