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Best Western Plus Rockwall Inn & Suites

2.5 star property

Photo gallery for Best Western Plus Rockwall Inn & Suites

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Fitness facility
Lobby
Property amenity
Business centre

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
996 E I-30, Rockwall, TX, 75087
  • Lake Ray Hubbard
    ‪3 min drive‬
  • The Harbor Rockwall Mall
    ‪3 min drive‬
  • Texas Health Presbyterian Hospital Rockwall
    ‪4 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(17 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(30 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property - evening/night

La Quinta Inn & Suites by Wyndham Rockwall

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, (1000)
The price is NZ$196
for 1 room
includes taxes & fees
16 Aug - 17 Aug
La Quinta Inn & Suites by Wyndham Rockwall

About the area

Rockwall

When you stay at Best Western Plus Rockwall Inn & Suites in Rockwall, you'll be connected to a shopping center, within a 5-minute drive of Lake Ray Hubbard and The Harbor Rockwall Mall. .This hotel is 8.5 mi (13.7 km) from Waterview Golf Course and 16.6 mi (26.8 km) from Firewheel Town Center Mall.

What's nearby

  • Lake Ray Hubbard - 3 min drive - 2.6 km
  • NYX Flyboard - 3 min drive - 3.0 km
  • The Harbor Rockwall Mall - 3 min drive - 4.4 km
  • Texas Health Presbyterian Hospital Rockwall - 4 min drive - 3.7 km
  • LakePointe Rowlett - 8 min drive - 9.6 km

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 44 min drive

Restaurants

  • ‪In-N-Out Burger - ‬7 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Rosa's Café & Tortilla Factory - ‬8 min walk
  • ‪Chiloso Mexican Bistro - ‬2 min drive

About this property

Best Western Plus Rockwall Inn & Suites

Hotel connected to a shopping center in Rockwall with free breakfast
Best Western Plus Rockwall Inn & Suites offers 60 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 15 years old are not allowed in the fitness facility.

Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Rockwall? This hotel has 1324 square feet (123 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,324 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Low-height bed (60 centimetre high)
  • Low-height counter and sink (84 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (44 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (91 centimetre wide)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 15 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Best Western Plus Rockwall
Best Western Plus Rockwall Inn
Best Western Rockwall
Best Western Plus Rockwall Hotel Rockwall
Best Western Plus Rockwall Inn And Suites
Best Western Plus Rockwall Hotel
Best Western Plus Rockwall Inn Suites
Holiday Inn Rockwall
Best Plus Rockwall & Suites
Best Western Plus Rockwall Inn & Suites Hotel
Best Western Plus Rockwall Inn & Suites Rockwall
Best Western Plus Rockwall Inn & Suites Hotel Rockwall

Best Western Plus Rockwall Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 74 out of 146 reviews
Rating 8 - Good. 35 out of 146 reviews
Rating 6 - Okay. 24 out of 146 reviews
Rating 4 - Poor. 4 out of 146 reviews
Rating 2 - Terrible. 9 out of 146 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Teresa

Travelled with family
Liked: Staff & service, room comfort

Nice property

The parking suits compact vehicles nicely. The pool had just unwent some work such as filling in the hot tub so the water temp. Was chilly. The rooms are fine the bed are very comfy. Could use some updated appliances but that's not a huge issue when you only stay one night.
Stayed 1 night in May 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Amenities
It was one night. Nice and clean. Best Western as always
Stayed 1 night in May 2025

2/10 Terrible

Kelsey

Stayed 1 night in May 2025

2/10 Terrible

Kelsey

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms looked nice on the website but in person I was really disappointed. I booked two rooms both smelled like cigarettes and my soon to be sister in law and brother in law rooms smelled like human feces. The breakfast was cold and the food was old. The pool was very slimy and very outdated. Honestly, I should of booked a room elsewhere for the amount of money I paid.

8/10 Good

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was well.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the hotel. The breakfast was "just ok..." the coffee had bad flavor and was very inconvenient. It took an inordinate amount of time for one person to use the machine, and a wait would form for the next person. I was sitting in a chair next to the machine so I wouldn't crowd the person using it, and another lady came in and just started talking to the person using it and cut right in without any care or consideration that others might be waiting. All hotels need to stop using these machines and just go back to multiple pots of brewed coffee. It will seriously be better.
Stayed 1 night in Apr 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pool closed for maintenance

Property was clean and staff was friendly. Breakfast was decent. The down side for us was that the pool was closed for maintenance. We were in town for swimming championship and the kids were disappointed that they couldn't swim for leisure. Otherwise it was a good stay, would have just appreciated the heads-up on the pool closure as we would have stayed elsewhere.
Stayed 2 nights in Apr 2025

8/10 Good

Cristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was fine

Except for the AC making a little noise, the stay was fine. It didn’t stop us from sleeping! There is only one elevator :(
Stayed 1 night in Apr 2025

6/10 Okay

Jerry

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Bed was very comfortable. Did not have a very good breakfast selection. The pool was closed for maintenance during our entire stay. But the AC worked terrific and kept the room very comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

charles

Stayed 2 nights in Mar 2025

8/10 Good

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly and helpful. Disappointed in our breakfast. Waffle batter was sour, which was a main reason for staying here.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedroom window was left unlocked, beds were very uncomfortable (hard as a rock), overall not a great stay compared to reviews.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was accessible , quiet, staff was good and was close to everything
Stayed 2 nights in Apr 2025

6/10 Okay

Steve

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

lawrence

Stayed 1 night in Apr 2025

10/10 Excellent

Elaine, Woodway

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the natural lighting and the balcony.
Stayed 1 night in Mar 2025

10/10 Excellent

Cheri

Stayed 2 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Quit
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Sherice

Travelled with group
Liked: Cleanliness, staff & service
The breakfast could have been a little more better because the potatoes was not cooked all the way
Stayed 1 night in Mar 2025

6/10 Okay

Brittany

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is old but very well kept. Amount paid for room was fair. Breakfast was good.
Stayed 1 night in Mar 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025