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Best Western Plus Rockwall Inn & Suites

2.5 star property

Photo gallery for Best Western Plus Rockwall Inn & Suites

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Lobby
Business centre
Property amenity
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
996 E I-30, Rockwall, TX, 75087
  • Place, Lake Ray Hubbard
    ‪18 min walk‬
  • Place, The Park at Hickory Ridge
    ‪2 min drive‬
  • Place, NYX Flyboard
    ‪3 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(30 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(20 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

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About the area

Rockwall

When you stay at Best Western Plus Rockwall Inn & Suites in Rockwall, you'll be connected to a shopping center, within a 5-minute drive of Lake Ray Hubbard and The Harbor Rockwall Mall. .This hotel is 8.5 mi (13.7 km) from Waterview Golf Course and 16.6 mi (26.8 km) from Firewheel Town Center Mall.

What's nearby

  • Lake Ray Hubbard - 18 min walk - 1.6 km
  • The Park at Hickory Ridge - 2 min drive - 2.3 km
  • NYX Flyboard - 3 min drive - 3.0 km
  • The Harbor Rockwall Mall - 3 min drive - 4.8 km
  • Dallas World Aquarium - 27 min drive - 47.0 km

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 44 min drive

Restaurants

  • ‪In-N-Out Burger - ‬7 min walk
  • ‪RaceTrac - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Rosa's Cafe Tortilla Factory - ‬8 min walk
  • ‪Torchy's Tacos - ‬7 min walk

About this property

Best Western Plus Rockwall Inn & Suites

Hotel connected to a shopping center in Rockwall with free breakfast
Best Western Plus Rockwall Inn & Suites offers 60 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 15 years old are not allowed in the fitness facility.

Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Rockwall? This hotel has 1324 square feet (123 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,324 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Low-height bed (60 centimetre high)
  • Low-height counter and sink (84 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (44 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (91 centimetre wide)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 15 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Best Western Plus Rockwall
Best Western Plus Rockwall Inn
Best Western Rockwall
Best Western Plus Rockwall Hotel Rockwall
Best Western Plus Rockwall Inn And Suites
Best Western Plus Rockwall Hotel
Best Western Plus Rockwall Inn Suites
Holiday Inn Rockwall
Best Plus Rockwall & Suites
Best Western Plus Rockwall Inn & Suites Hotel
Best Western Plus Rockwall Inn & Suites Rockwall
Best Western Plus Rockwall Inn & Suites Hotel Rockwall

Reviews

Best Western Plus Rockwall Inn & Suites Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 141 out of 244 reviews
Rating 8 - Good. 51 out of 244 reviews
Rating 6 - Okay. 32 out of 244 reviews
Rating 4 - Poor. 8 out of 244 reviews
Rating 2 - Terrible. 12 out of 244 reviews

Reviews

10/10 Excellent

Mary

Stayed 2 nights in Sep 2025

2/10 Terrible

Ernest

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't start here if you want to SLEEP!

25 yards from my room to the interstate service rd. Bring ear plugs if you plan on staying. I won't ever again.
Another car racing by at 25 yards. Night and day, 24 hrs, hot rods, 18 wheelers, cars racing.
Side window right next to the bed. Cars, trucks, bikes racing to merge into I-30. Bring ear plugs.
Intestate 30 is about 75 yards away from our room, the service road only 25 yards. Non stop traffic, not to mention the train about half a mile. But the trucks and hot rods were the problem.
Stayed 1 night in Sep 2025

4/10 Poor

Aldo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old and did not feel safe. The alarm went off in the middle of the night and we had to stay out of the hotel for over 2 hours in the rain. I know no one has control over this but the hotel building/property needs more cleanliness and lots of upgardes. Even the non-smoking areas smell like heavy smoke. Do not recommend this poroperty at all.
Stayed 3 nights in Sep 2025

10/10 Excellent

Irma

Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very competent and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The General Manager and his staff are very kind and willing to help you with everything that you may need. My family and I thank them for a wonderful stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Shannon

Stayed 1 night in Sep 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the area. The hotel was quiet and the beds were very comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Stayed 1 night in Sep 2025

10/10 Excellent

Murray David

Stayed 2 nights in Aug 2025

10/10 Excellent

dixie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff...great Breakfast!
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Stayed 2 nights in Aug 2025

10/10 Excellent

Edson

Stayed 1 night in Aug 2025

10/10 Excellent

HOLLIE

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Flores

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I open the sofabed to sleep the bed inside the sofa was old and very dirty 😭
Stayed 1 night in Aug 2025

10/10 Excellent

VALERIE, Corvallis

Stayed 4 nights in Jul 2025

10/10 Excellent

Nicolas

Stayed 1 night in Aug 2025

8/10 Good

Louella

Stayed 2 nights in Aug 2025

10/10 Excellent

Kristin

Liked: Cleanliness, property conditions & facilities
Staff was unique. Male night time front desk staff was the best. We checked in late and he accommodated us supremely. He was so nice. Breakfast in the morning was great! Everything was good. Nothing negative.
Stayed 2 nights in Aug 2025

10/10 Excellent

KRISTIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the stay

Nice clean hotel- staff was super friendly and helpful. The breakfast bar was good Just wish the parking lot was bigger esp when others have trailers- it's harder to park and there's no overflow lot.
Stayed 4 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service

Eh

Difficult to get in and out of, though not their fault because the road is under construction but it was still frustrating. . Our air conditioner would only work if you turned it down to the lowest setting and even then it never got really cool. Basically zero options to watch tv, the good thing was we were able to connect to Netflix. Our bathroom light wouldn't go off all the way no matter which was we flipped the switch, even tried others thinking maybe it was connected to one of them. If you have to stay it's manageable but i would not stay again if other options are available.
Stayed 1 night in Aug 2025