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Candlewood Suites Dallas Plano East Richardson by IHG

2.5 star property

Photo gallery for Candlewood Suites Dallas Plano East Richardson by IHG

Exterior
Property amenity
Studio Suite
Exterior
Fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View map
2401 E George Bush Highway, Plano, TX, 75074
  • Place, CityLine
    ‪2 min drive‬
  • Place, University of Texas at Dallas
    ‪6 min drive‬
  • Place, Plano Convention Center
    ‪7 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, down duvets, in-room safe, individually decorated

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, down duvets, in-room safe, individually decorated

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down duvets, in-room safe, individually decorated

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the area

Plano

When you stay at Candlewood Suites Dallas Plano East Richardson by IHG in Plano, you'll be in the business district, within a 10-minute drive of University of Texas at Dallas and Baylor Scott & White The Heart Hospital. .This hotel is 11.7 mi (18.8 km) from Galleria Dallas and 14 mi (22.5 km) from Southern Methodist University.

What's nearby

  • CityLine - 2 min drive - 2.6 km
  • Eisemann Center for the Performing Arts - 4 min drive - 5.2 km
  • University of Texas at Dallas - 6 min drive - 9.6 km
  • Oak Point Park & Nature Preserve - 7 min drive - 6.3 km
  • Plano Convention Center - 7 min drive - 10.7 km

Getting around

  • Bush Turnpike Station West - 3 min drive
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 31 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wildwood - ‬3 min drive
  • ‪Whataburger - ‬18 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Burger King - ‬4 min walk

About this property

Candlewood Suites Dallas Plano East Richardson by IHG

Hotel in Plano with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Dallas Plano East Richardson by IHG offers 92 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 92 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Dallas Plano East Richardson by IHG.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster
  • Waffle maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Richardson
Candlewood Suites Dallas Richardson Aparthotel
Candlewood Suites Dallas Richardson Aparthotel Plano East
Candlewood Suites Plano East
Candlewood Suites Richardson
Candlewood Suites Dallas Plano East Richardson Hotel
Candlewood Suites Dallas Richardson Hotel
Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Plano East Richardson by IHG Hotel
Candlewood Suites Dallas Plano East Richardson by IHG Plano
Candlewood Suites Dallas Plano East Richardson an IHG Hotel

Reviews

Candlewood Suites Dallas Plano East Richardson by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 245 out of 506 reviews
Rating 8 - Good. 143 out of 506 reviews
Rating 6 - Okay. 50 out of 506 reviews
Rating 4 - Poor. 23 out of 506 reviews
Rating 2 - Terrible. 45 out of 506 reviews

Reviews

10/10 Excellent

Billy

Stayed 1 night in Jun 2025

6/10 Okay

Chibuzor

Liked: Staff & service
7/10
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Awesome as always!

Kenwood suites is and always will be one of my favorite hotels to stay at Great hotel for the price staff's always polite and courteous it's always clean and it has great perks!
Stayed 1 night in Jul 2025

8/10 Good

Mike

Travelled with partner
Air conditioning wall unit was loud. ... and old. In-wall fan that feeds cool air to the bedroom from the living room was also very loud... and bedroom never got cool enough. Need to get a central AC unit.
Stayed 1 night in Jun 2025

2/10 Terrible

David

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Would not stay there again

Entrance looked like a service entrance. Staff wasn't very friendly. I would not stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Stayed 1 night in Jun 2025

10/10 Excellent

Mohammad

Stayed 3 nights in Jun 2025

2/10 Terrible

Aboh

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not well maintained. Not clean
Stayed 2 nights in Jun 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tayisha was awesome. room very comfortable. amenities great.
Stayed 2 nights in Jun 2025

8/10 Good

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

4/10 Poor

Keith

Travelled with partner
Disliked: Property conditions & facilities
Worst experience I have had in months. The front did not have any extra towels during our 2 night stay, upon check in Friday night the front desk clerk was definately not the personality to greet guests. I asked him what was around for dinner and he told me "check out the coupons by the tv" that was in the lobby. Every front desk clerk should be able to recommend a few decent restaurants in the area based on the tupe of food and quality of food. Now the room was crap also. The bathroom sink did not drain, a hole in the sheetrock by the recliner and never had maid service to at least make the bed and get rid of the dirty towels once I finally rounded up clean ones. I miss the good old days having your room cleaned and made up fresh everyday. Definately would not be staying here again.
Stayed 2 nights in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a 2 night stay/ Price was good, place as clean and comfortable, space just right. the sink in the bath drained very slowly. Maintenance was gone for the day and they didn't send them the next day. no ice was available at the property.
Stayed 2 nights in May 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Nicole

Stayed 2 nights in May 2025

6/10 Okay

Sebas

Stayed 9 nights in May 2025

8/10 Good

Tyler

Stayed 4 nights in May 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Ibe

Stayed 1 night in May 2025

6/10 Okay

mahmoud, San Antonio

Travelled with family
Liked: Staff & service, amenities
The property needs remodeling as far as new carpet and get ready of the cooking because of the smells And keep the A/C going in the hallways .
Stayed 2 nights in May 2025

10/10 Excellent

craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the value of having a kitchen and complimentary laundry
Stayed 2 nights in May 2025

8/10 Good

Jocelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

DANIEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Travis

Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Stayed 1 night in Jan 2025

10/10 Excellent

Jamela

Stayed 8 nights in Mar 2025