I would like to share some feedback regarding my recent stay at your hotel.
First, I want to say that the staff was excellent, very polite, helpful, and professional. Their service made a positive impression and is truly appreciated.
However, I would like to raise a few concerns regarding the hotel facilities. During my stay, the escalator was not working, which caused inconvenience. Additionally, a side door was left open, which raised safety concerns. Lastly, the room requires maintenance to see what needs to be fix
I hope this feedback is helpful and that these issues can be addressed to improve the overall guest experience in the future.
Thank you for your attention.