Comfort Suites DeSoto Dallas South

2.5 star property

Photo gallery for Comfort Suites DeSoto Dallas South

Property amenity
Lobby
Suite, 1 King Bed, Non Smoking (Efficiency)
Property amenity
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

View map
1211 E Wintergreen Rd, DeSoto, TX, 75115
  • Place, Duncanville Fieldhouse
    ‪9 min drive‬
  • Place, Dallas Zoo
    ‪11 min drive‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪14 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪37 min drive‬

Room options

Suite, 1 King Bed, Non Smoking (Efficiency)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(60 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Efficiency)

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

DeSoto

With a stay at Comfort Suites DeSoto Dallas South in DeSoto, you'll be within a 15-minute drive of Kay Bailey Hutchison Convention Center and Dallas Zoo. .This hotel is 13.4 mi (21.6 km) from American Airlines Center and 12.4 mi (20 km) from Reunion Tower.

What's nearby

  • Grimes Park - 18 min walk - 1.6 km
  • Duncanville Fieldhouse - 9 min drive - 13.0 km
  • Dallas Zoo - 11 min drive - 16.3 km
  • Kay Bailey Hutchison Convention Center - 14 min drive - 21.4 km
  • American Airlines Center - 16 min drive - 23.7 km

Getting around

  • UNT Dallas Station - 7 min drive
  • Dallas Union Station - 15 min drive
  • Love Field Airport (DAL) - 31 min drive

Restaurants

  • ‪Love's Travel Stop - ‬4 min drive
  • ‪In-N-Out Burger - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Little Caesars Pizza - ‬3 min drive
  • ‪Cracker Barrel - ‬6 min walk

About this property

Comfort Suites DeSoto Dallas South

Hotel in DeSoto with free breakfast and a 24-hour fitness center
Comfort Suites DeSoto Dallas South offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 50-inch LED televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 72 air-conditioned rooms featuring microwaves and LED televisions. Digital television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool.
A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 2019
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from August to October
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Comfort Suites Desoto Dallas
Comfort Suites DeSoto Dallas South Hotel
Comfort Suites DeSoto Dallas South DeSoto
Comfort Suites DeSoto Dallas South Hotel DeSoto

Comfort Suites DeSoto Dallas South Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1013 reviews
Rating 8 - Good. 206 out of 1013 reviews
Rating 6 - Okay. 98 out of 1013 reviews
Rating 4 - Poor. 59 out of 1013 reviews
Rating 2 - Terrible. 83 out of 1013 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Melvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t do it!

My stay at Comfort Suites Desoto was trash. Stains on the carpet, cracked flooring in the tub, dirty grout between tiles in the tub. Looked like the it was not thoroughly cleaned. Bathroom’s hair dryer was burnt and damaged. The television would not work due to the coaxial hook up being pushed in and not able to connect to the cable. No WiFi on our 4th floor at all. I stayed in 423. I had work to do and couldn’t use my laptop unless I came down to the lobby. They could not accommodate me with another room. The desk managers contacted the owner to rectify the complaints but no correspondence was sent to address the issues. The desk managers tried to reach the owner and they were ignored and couldn’t provide us with a solution. I booked for two days and they only refunded me one day. Please do not book at this hotel unless it’s for a quick booty call. Just trash!
Stayed 2 nights in Jul 2025

6/10 Okay

Monica

Travelled with family
Liked: Staff & service
Sheets were dirty & stained.
Stayed 1 night in Jul 2025

4/10 Poor

sheron

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The room had a water spot in the ceiling and pieces of sheetrock/plaster were on the floor the last night.
The pieces of sheetrock/plaster
Water spot on the ceiling
Stayed 2 nights in Jul 2025

2/10 Terrible

Chaney

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon entering the hotel I had just paid $220 for…I noticed a few things. Didn’t want to sit down on the sofa…there were white stains of liquid that had dripped down and never cleaned. Then what appeared to be a cigarette burned hole in the seat of the sofa- in a non smoking room. Then I stepped on a piece of patchwork carpet that had a nail sticking out…so I went to the bathroom and there was a small toilet seat over a different shaped toilet bowl with a big gap in between the 2…the toilet paper holder was broken so loose toilet paper was soaked every time it fell on the floor with showers and swim towels- took a shower and both discs were loose at the end of the shower rod and kept sliding forward with caulking hanging off…the dresser drawers didn’t close right and were filthy with stains down the front. We went to the pool because it was 102 and same problem with the pool appliances- my 3 year old grabbed the metal handrail to enter the pool and it wasn’t secure, moved all over the place and she went tumbling down the steps- pool was dirty, but the pool net was broken and the net was ripped along one side so unable to scoop debris out of the pool. We were literally there just to sleep before and after baseball games but I was VERY disappointed.
Stayed 1 night in Jul 2025

10/10 Excellent

Rita

Business traveller
Disliked: Cleanliness, room comfort
I found 3 roaches on the bed
Stayed 1 night in Jul 2025

10/10 Excellent

Jerkeithra

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

2/10 Terrible

tammy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEGATIVE

Killed baby roaches in bathroom every morning, bc of that I had to be on alert and shake my bags every day Incase they got into them. When reported all that was said was sorry you can email manager after stay....no refund or at least partial credit given. Credit card machine never worked when needing to purchase snacks
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Jul 2025

10/10 Excellent

Michael W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent overall
Stayed 1 night in Jul 2025

8/10 Good

Maria

Liked: Amenities
Very clean
Stayed 1 night in Jul 2025

10/10 Excellent

Rhakheem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Elizabeth

Stayed 2 nights in Jul 2025

10/10 Excellent

Teleshia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Toneesha

Liked: Staff & service
Disliked: Cleanliness
Not happy with my stay at all! We had to change rooms 3 times. Checked in after 4 and our room was not cleaned, the cleaning lady was still cleaning and didn't do a good job at all. So we changed to an another room that was still being cleaned and was not done yet. So we changed to another room that smelled horrible like mold, and sure enough mold was on the curtains above the air conditioner. So we moved back to the first room that was suppose to be cleaned and it smelled horrible as well, blankets didn't seem clean and stains all over the couch as if someone threw up. Will not be staying again.
Stayed 3 nights in Jul 2025

4/10 Poor

Shawuana

Disliked: Cleanliness, staff & service
The property had outdated carpet in the room and roaches in the bathroom and the microwave
Stayed 2 nights in Jun 2025

6/10 Okay

Saundra

Stayed 1 night in Jul 2025

10/10 Excellent

Reginald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place will return

Avoid the 3rd floor the cell reception is awful and room 308 the ac is so weak I went to 407 later in my trip it was way better cell reception and cold sc
Stayed 1 night in Jul 2025

8/10 Good

Reginald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice area nice room 3rd floor bad cell signal

3rd floor room 308 I believe was my room the ac is really Weak and the cell signal is terrible on the 3rd floor.. the staff is awesome very clean and safe hotel convenient stores & restaurants close by free breakfast was great I moved to 4th floor the Third day much better signal and cold ac
Stayed 1 night in Jul 2025

8/10 Good

Clarence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort Suites DeSoto

I like this hotel because it is centrally located to my family in the area. It was clean and quiet with easy access to the pool and gym
Stayed 6 nights in Jul 2025

10/10 Excellent

Dwayla

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 5 nights in Jun 2025

10/10 Excellent

Madison, Dallas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jul 2025

8/10 Good

Fred

Liked: Cleanliness, amenities, property conditions & facilities
Staff was not courteous at times
Stayed 2 nights in Jul 2025