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Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Exterior
Exterior
Exterior
Suite, 2 Queen Beds
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4321 Communications Dr, Dallas, TX, 75211
  • Place, Stevens Park Golf Course
    ‪4 min drive‬
  • Place, Trinity River
    ‪5 min drive‬
  • Place, Reunion Tower
    ‪5 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A modern bathroom with a white sink, a mirror, and a towel rack.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with a desk, two beds, a TV, and artwork on the walls.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Free daily buffet breakfast
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 885 reviews
The price is NZ$171
includes taxes & fees
24 May - 25 May
Hampton Inn & Suites Dallas I-30 Cockrell Hill

About the area

Dallas

Located in Dallas (Oak Cliff), Holiday Inn Express Hotel & Suites DALLAS WEST by IHG is within a 10-minute drive of Kay Bailey Hutchison Convention Center and American Airlines Center. .This hotel is 7.8 mi (12.6 km) from Dallas Market Center and 10.8 mi (17.3 km) from Six Flags Over Texas.

What's nearby

  • Western Heights Cemetery - 4 min drive - 6.3 km
  • Stevens Park Golf Course - 4 min drive - 7.1 km
  • Trinity River - 5 min drive - 9.6 km
  • Reunion Tower - 5 min drive - 10.7 km
  • The Sixth Floor Museum at Dealey Plaza - 6 min drive - 11.1 km

Getting around

  • Beckley Stop - 7 min drive
  • Dallas Union Station - 13 min drive
  • Love Field Airport (DAL) - 27 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Whataburger - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Mixing Bowl Bakery - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG offers 89 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Dallas hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 89 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express Hotel & Suites DALLAS WEST by IHG. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express DALLAS WEST
Holiday Inn Express Hotel DALLAS WEST
Holiday Inn Express Hotel And Suites Dallas West
Holiday Inn Express Hotel Suites DALLAS WEST
Inn Express DALLAS WEST

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 987 reviews
Rating 8 - Good. 291 out of 987 reviews
Rating 6 - Okay. 96 out of 987 reviews
Rating 4 - Poor. 39 out of 987 reviews
Rating 2 - Terrible. 44 out of 987 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Jan 2026

6/10 Okay

Joshua

Stayed 2 nights in Jan 2026

2/10 Terrible

NICKOLAS

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cold room, no warm water for shower
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room loved all the services offered friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Ingrid

.
Stayed 2 nights in Dec 2025

6/10 Okay

Kirstyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the stay was good. I booked this hotel very excited to swim and relax at the pool, but couldn’t do so because the water was really dark and murky. Besides the pools cleanliness it was a good stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Room was great and bed was so comfortable. The breakfast was also amazing!!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
..
Stayed 1 night in Dec 2025

4/10 Poor

Amy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was the only positive experience. This was the worst Holiday Inn we've ever stayed at. Breakfast wasn't stocked past 8:00 am, whirlpool water was BLACK, microwave in room didn't work.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, great coffee, and beautiful room! FYI- The area is very congested and busy. Noise at night. (I’m from the city so it doesn’t bother me)
Stayed 5 nights in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was really cold at night but another than that we enjoyed everything else, the pool, hot tub and breakfast!
Stayed 2 nights in Jan 2026

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Super clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Ciarra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Room was clean and comfortable. Check in and out staff were very friendly. Pool and hot tub were enjoyable!
Stayed 2 nights in Dec 2025

8/10 Good

Alireza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast variety and options could be better, but everything else was good considering the price
Stayed 1 night in Dec 2025

6/10 Okay

Gisele

Stayed 1 night in Dec 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, staff was friendly and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jesus R

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo excelente, el servicio, el personal, limpieza excelente, muy contento gracias por todo.
Stayed 2 nights in Dec 2025

6/10 Okay

Donte

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The staff was great the hotel was cleaned my only problem is when staying in a hotel that has a sofa bed you should also make sure it's clean the sofa bed was for my kids when pulling it out it had cereal on it and also what looked like blood (not sure) bedding should already be in the room for it!
Stayed 1 night in Dec 2025

8/10 Good

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Needs better light options.
Stayed 2 nights in Dec 2025

8/10 Good

javier

Stayed 1 night in Nov 2025

8/10 Good

Ada

Liked: Cleanliness, property conditions & facilities
clean rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Khaldoun

Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Stayed 1 night in Nov 2025