Holiday Inn Express & Suites Plano East - Richardson by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Plano East - Richardson by IHG

Exterior
Free daily buffet breakfast
Property amenity
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
2001 E President George Bush Hwy, Plano, TX, 75074
  • Place, CityLine
    ‪20 min walk‬
  • Place, Interurban Railway Museum
    ‪3 min drive‬
  • Place, ArtCentre of Plano
    ‪4 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪25 min drive‬

Room options

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(78 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility)

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(60 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

Suite, 2 Single Beds, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Similar properties

About the area

Plano

Located in Plano, Holiday Inn Express & Suites Plano East - Richardson by IHG is in the business district, within a 10-minute drive of University of Texas at Dallas and Plano Convention Center. .This hotel is 9 mi (14.4 km) from Medical City Hospital and 10.8 mi (17.4 km) from Allen Premium Outlets.

What's nearby

  • CityLine - 20 min walk - 1.7 km
  • Interurban Railway Museum - 3 min drive - 4.8 km
  • ArtCentre of Plano - 4 min drive - 5.2 km
  • University of Texas at Dallas - 7 min drive - 10.0 km
  • Galleria Dallas - 10 min drive - 21.7 km

Getting around

  • 12th Street Silver Line Station - 3 min drive
  • Dallas Union Station - 20 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Wildwood - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪RaceTrac - ‬7 min walk

About this property

Holiday Inn Express & Suites Plano East - Richardson by IHG

Holiday Inn Express & Suites Plano East - Richardson by IHG offers 122 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Plano hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 122 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, shopping on site, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Plano East - Richardson by IHG. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10:00 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Plano East Hotel

Holiday Inn Express Plano East

Inn Express Plano East

Holiday Inn Express Suites Plano East

Holiday Inn Express Suites Plano East Richardson

Holiday Inn Express Suites Plano East Richardson by IHG

Holiday Inn Express Suites Plano East Richardson an IHG Hotel

Holiday Inn Express & Suites Plano East - Richardson by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 658 out of 1009 reviews
Rating 8 - Good. 206 out of 1009 reviews
Rating 6 - Okay. 68 out of 1009 reviews
Rating 4 - Poor. 27 out of 1009 reviews
Rating 2 - Terrible. 50 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Erin H

Liked: Cleanliness, staff & service, amenities
Great room and great staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Stayed 2 nights in Feb 2026

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities
Clean hotel with a great Coffee and Breakfast buffett. Staff was very nice and courteous
Stayed 2 nights in Jan 2026

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service
Great staff and excellent stay.
Stayed 1 night in Jan 2026

8/10 Good

Mohammad

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Yes
Stayed 7 nights in Jan 2026

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, they were attentive to the customers, clean rooms, and good breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Ali

Stayed 1 night in Jan 2026

10/10 Excellent

ShihHsiu

Stayed 1 night in Dec 2025

8/10 Good

SHUBHAM

Aight
Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Stayed 1 night in Jan 2026

10/10 Excellent

Clayton

Stayed 1 night in Jan 2026

10/10 Excellent

Valentin

Stayed 1 night in Jan 2026

10/10 Excellent

Kiyomi

Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room!
Stayed 1 night in Nov 2025

6/10 Okay

Suzanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was very nice. However, the room was not cleaned until the day before we left, and they left one bath towel when there were 2 of us. Also, the shower tub did not have any no-slip stick-ons AND no grab bar, making it slippery and difficult getting out. These safety measures are not just for the elderly. Some people have back problems or knee problems or other issues.
Stayed 4 nights in Dec 2025

2/10 Terrible

Louis

Stayed 1 night in Dec 2025

6/10 Okay

JANA

Stayed 1 night in Dec 2025

8/10 Good

Kristina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok mold in the bathroom toilet too low to the ground. Bfast cheese omelet's overcooked hard boiled eggs overcooked. Coffee excellent staff excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Evette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Eyas

Stayed 1 night in Dec 2025

6/10 Okay

Justin

Room condition was fine. However, there were not enough towels in the room or pool area or pillows. They could not get us more. Ice machines were broken.
Stayed 1 night in Dec 2025

10/10 Excellent

Hermelinda

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Alia

Stayed 1 night in Nov 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great except not having access to ice. The front desk would provide it most of the time, but one day even they could not. Minor inconvenience.
Stayed 4 nights in Nov 2025