2/10 Terrible
Janie
16 Mar 2025
Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad Quality Inn in Mesquite Texas
When I rented the room, I rented the standard king room. The pictures showed a jacuzzi in the room. I chose that one because we went to help our granddaughter to move. I thought when we got done for the day it would be nice to get in the jacuzzi and relax. I paid the higher price for it. The manager on duty said no that I would have to pay 135.00 more. I said no I would not I would just take the room. I asked about the hot tub and the manager said oh it was not working. They need to update their pictures of the room and, or post that the hotel is going through a renovation. Whoever did their renovation was a sloppy job. I will not stay there again. I will not trust pictures again. I will simply call the hotel directly. I have been using Hotel. Com for a while now and I am disappointed with this trip. They did not have hot breakfast they used to have a good hot breakfast. They advertised a breakfast. The last time I looked they changed it to continental breakfast.I am diabetic I would have never chose a hotel that only had sugary cereal and waffles. They didn’t even have decaf coffee. They didn’t have any kind of juice. Cleanliness was kind of maybe ok.
Janie
Stayed 2 nights in Mar 2025