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Quality Inn & Suites Garland - East Dallas

2.5 star property

Photo gallery for Quality Inn & Suites Garland - East Dallas

Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby
Lobby
Business centre
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1635 I-30 East at Bass Pro Drive, Garland, TX, 75043
  • Place, Lake Ray Hubbard
    ‪1 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪19 min drive‬
  • Place, American Airlines Center
    ‪21 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Smoking

Room, 2 Double Beds, Accessible, Smoking

Room, 2 Double Beds, Accessible, Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking

Suite, 1 King Bed, Smoking

Suite, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Standard Room, 1 Queen Bed
Super 8 by Wyndham Garland/Rowlett/East Dallas Area
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.8 out of 5, Good, 800 reviews
The price is NZ$104
includes taxes & fees
8 Feb - 9 Feb
Super 8 by Wyndham Garland/Rowlett/East Dallas Area

About the area

Garland

With a stay at Quality Inn & Suites Garland - East Dallas in Garland, you'll be on a lake, just steps from Lake Ray Hubbard and a 5-minute drive from Sapphire Bay Marina. .This hotel is 3.1 mi (4.9 km) from Texas Skatium and 4.5 mi (7.3 km) from Mesquite Golf Club.

What's nearby

  • Lake Ray Hubbard - 1 min walk - 0.0 km
  • Kay Bailey Hutchison Convention Center - 19 min drive - 33.8 km
  • Galleria Dallas - 19 min drive - 38.7 km
  • American Airlines Center - 21 min drive - 36.7 km
  • Dallas Market Center - 22 min drive - 39.3 km

Getting around

  • Downtown Rowlett Station - 7 min drive
  • Dallas Union Station - 19 min drive
  • Love Field Airport (DAL) - 43 min drive

Restaurants

  • ‪Shell - ‬6 min drive
  • ‪Golden Chick - ‬4 min drive
  • ‪Brick And Bones - ‬7 min drive
  • ‪Jack in the Box - ‬3 min drive
  • ‪Church's Chicken - ‬4 min drive

About this property

Quality Inn & Suites Garland - East Dallas

Lakefront hotel with a seasonal outdoor pool and free breakfast
Quality Inn & Suites Garland - East Dallas offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Renovated entire property - March 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Lakeview
Best Western Lakeview Garland
Best Western Lakeview Inn
Best Western Lakeview Inn Garland
Lakeview Best Western
Quality Inn Garland East Dallas
Quality Garland East Dallas
Quality Inn Suites Garland East Dallas
Quality Inn & Suites Garland - East Dallas Hotel
Quality Inn & Suites Garland - East Dallas Garland
Quality Inn & Suites Garland - East Dallas Hotel Garland

Quality Inn & Suites Garland - East Dallas Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 288 out of 825 reviews
Rating 8 - Good. 249 out of 825 reviews
Rating 6 - Okay. 106 out of 825 reviews
Rating 4 - Poor. 79 out of 825 reviews
Rating 2 - Terrible. 103 out of 825 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Andrea

Stayed 2 nights in Oct 2025

4/10 Poor

Jonathan

Stayed 4 nights in Oct 2025

10/10 Excellent

Sonny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, lake view and very nice staffs.
Stayed 1 night in Oct 2025

10/10 Excellent

Wojtek

Stayed 7 nights in Oct 2025

2/10 Terrible

LaTonya

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Only setback was the toilet didn’t work well. But I only found this out on my way out. Everything else was excellent.
Stayed 1 night in Oct 2025

4/10 Poor

Amy

Liked: Cleanliness, property conditions & facilities
First, I didn't especially appreciate having to give an unexpected $100 deposit at check in. Especially since I wouldn't give 20 bucks for everything in that room combined. They had to inspect the room at check out for you to get it back. Certainly makes the guest question the type of clientele they expect there. Not a real secure feeling. Also there was really loud music coming from somewhere nearby. Not sure if at the hotel or over at the adjoining apartments...I just know there was a rhythmic bass thump all.night.long. We won't be staying here again. I should have been suspicious that the rate was $30 lower than anything else I saw. Guess you get what you pay for.
Stayed 1 night in Oct 2025

10/10 Excellent

Demarcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2025

4/10 Poor

Maryjane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lake view was nice but it felt a
Stayed 3 nights in Oct 2025

8/10 Good

gabrielle

Travelled with family, Travelled with pets
Liked: Staff & service
This property is doing renovations. The rooms we were in were recently and tastefully renovated. The building was recently painted. The parking lot and landscaping will rrequire some attention. We liked this place and would return again.
Stayed 1 night in Oct 2025

2/10 Terrible

Crystal, amarillo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late check in go to the room it hasnt been cleaned from the previous night. Refused to give me another room. Would only make the bed. Crack heads in the parking lot.
Stayed 1 night in Oct 2025

2/10 Terrible

Alex

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the check in took an hour bc they had not received reservation from Expedia, the room was terrible and the tv didn’t even work and the guy on staff just smiled and let us know it would be fixed AFTER we were gone. Absolutely the WORST experience!!!
Stayed 1 night in Oct 2025

2/10 Terrible

Duncan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service and NOT clean and had cockroaches in my room. No towels in the bathroom, front desk doesn’t answer customer service calls. Breakfast was toast and waffles. I can’t believe this place is open! I definitely DO NOT recommend this place!!!
Stayed 1 night in Sep 2025

2/10 Terrible

Abdul

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Quality Suites Inn in Dallas, and unfortunately, my experience did not meet expectations. The property had a persistent smoke odor, and there were frequent smells of marijuana throughout the building, which made the atmosphere uncomfortable. In addition, I noticed a strong mold odor, which raised concerns about cleanliness and air quality. For the price being charged, the stay did not offer good value. The environment is not suitable for families or children, as it does not feel clean, safe, or welcoming. I would recommend management address these issues to improve both the quality and guest experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice night clerk lady!
Stayed 1 night in Sep 2025

6/10 Okay

Maria

Travelled with partner
Disliked: Amenities, property conditions & facilities
The cleaning could be a little better and get rid of the carpets please!
Stayed 2 nights in Jun 2025

2/10 Terrible

Emma

Stayed 1 night in Aug 2025

10/10 Excellent

Bobbi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great! The facility is nice!
Stayed 2 nights in Sep 2025

10/10 Excellent

Abdiel

Stayed 1 night in Sep 2025

8/10 Good

Ravalon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ahmad

Stayed 1 night in Sep 2025

6/10 Okay

Margo

Disliked: Room comfort

Hot, Hard & Loud

Depending on what direction you come from, it isn’t super convenient to get into the parking lot. At check-in, the staff was very friendly but the card machine was difficult. Our room was on the back of the building, on the top floor. For some reason there are two office desk chairs beside the stairs. (Strange lawn chairs) The room appeared clean. The bed was kind of hard. The AC would freeze you out when it was on, and you would sweat to death when it cut off. It was difficult to regulate no matter how you put the settings. The hotel is right beside apartments so when the partiers arrive home at 2-3am with their radio thumping, you will hear it. And just as that noise dies down, the roar from the interstate starts up, and around 6am you get to sprinkle in some car honking. Not even my Lunesta could combat all the noise.
Stayed 1 night in Sep 2025

10/10 Excellent

Esmeralda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

2/10 Terrible

Raul

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smell like smoke cigarette smoke
Stayed 1 night in Aug 2025

4/10 Poor

Lino

Travelled with family
Disliked: Cleanliness, property conditions & facilities
AC unit was leaking inside the room and the carpet was all wet, shower leaking at bottom tub faucet, there is no sink or mirror on the bathroom. I definitely not recommend
Stayed 2 nights in Aug 2025