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Quality Inn & Suites Garland - East Dallas

2.5 star property

Photo gallery for Quality Inn & Suites Garland - East Dallas

Exterior
Seasonal outdoor pool
Lobby
Coffee service
Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View map
1635 I-30 East at Bass Pro Drive, Garland, TX, 75043
  • Lake Ray Hubbard
    ‪1 min walk‬
  • The Harbor Rockwall Mall
    ‪6 min drive‬
  • Garland Convention & Reception Center
    ‪9 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Smoking

Suite, 1 King Bed, Smoking

Suite, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Smoking

Room, 2 Double Beds, Accessible, Smoking

Room, 2 Double Beds, Accessible, Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,005 reviews
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includes taxes & fees
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About the area

Garland

When you stay at Quality Inn & Suites Garland - East Dallas in Garland, you'll be on a lake, just steps from Lake Ray Hubbard and a 4-minute drive from Sapphire Bay Marina. .This hotel is 12.2 mi (19.6 km) from Dallas Arboretum and Botanical Garden and 3 mi (4.9 km) from Texas Skatium.

What's nearby

  • Lake Ray Hubbard - 1 min walk - 0.0 km
  • Sapphire Bay Marina - 3 min drive - 3.0 km
  • The Harbor Rockwall Mall - 6 min drive - 8.8 km
  • LakePointe Rowlett - 9 min drive - 8.9 km
  • Garland Convention & Reception Center - 9 min drive - 10.7 km

Getting around

  • Dallas Union Station - 19 min drive
  • Love Field Airport (DAL) - 42 min drive

Restaurants

  • ‪Shell - ‬6 min drive
  • ‪Church's Chicken - ‬4 min drive
  • ‪Jack in the Box - ‬3 min drive
  • ‪Flying Saucer Draught Emporium - ‬12 min walk
  • ‪30 Brunch House - ‬4 min drive

About this property

Quality Inn & Suites Garland - East Dallas

Lakefront hotel with free breakfast and a seasonal outdoor pool
Quality Inn & Suites Garland - East Dallas offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Renovated entire property - March 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Lakeview
Best Western Lakeview Garland
Best Western Lakeview Inn
Best Western Lakeview Inn Garland
Lakeview Best Western
Quality Inn Garland East Dallas
Quality Garland East Dallas
Quality Inn Suites Garland East Dallas
Quality Inn & Suites Garland - East Dallas Hotel
Quality Inn & Suites Garland - East Dallas Garland
Quality Inn & Suites Garland - East Dallas Hotel Garland

Quality Inn & Suites Garland - East Dallas Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 268 out of 785 reviews
Rating 8 - Good. 244 out of 785 reviews
Rating 6 - Okay. 104 out of 785 reviews
Rating 4 - Poor. 76 out of 785 reviews
Rating 2 - Terrible. 93 out of 785 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Chelsie

Disliked: Cleanliness, amenities, property conditions & facilities
We had to use our own wifi to watch tv because the hotel wifi didnt work. 100 deposit for a nasty smelling room.
Stayed 1 night in Jun 2025

8/10 Good

Robert, Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good place for the night
Stayed 1 night in Jun 2025

10/10 Excellent

Phung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Adele

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was smelling bad, empty soap dispenser, and dirty towels. Worst hotel stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Corliss

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very convenient to my family’s Home , easy to travel back a forth daily, staff was very friendly and helpful.
Stayed 6 nights in May 2025

10/10 Excellent

Charity

Stayed 1 night in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Staff at front desk were very helpful and friendly. The room was so clean it’s unbelievable but it was, really glad I’ve got it.
Stayed 1 night in May 2025

8/10 Good

Ali

Stayed 1 night in May 2025

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay

Okay
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and comfortable for my stay. Clean & close to the lake.
Stayed 1 night in May 2025

2/10 Terrible

TOM

Business traveller

Why did you book a room at a closed property?

The hotel was closed and under construction???
Stayed 1 night in May 2025

6/10 Okay

Stanley

Business traveller
Disliked: Amenities
property is off the hwy so it's noisy
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

candiss

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was vwey welcoming cleaning service was great only thing neighbors were loud but that can happen anywhere
Stayed 5 nights in May 2025

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front Desk Staff was amazingly welcoming and courteous and went above and beyond our entire stay! The rooms were clean and well kept. I highly recommend this Hotel! The overall experience was better than some 5 Star Properties I have stayed at!
Stayed 2 nights in May 2025

6/10 Okay

Victor

Stayed 2 nights in May 2025

2/10 Terrible

Patty

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

William

Stayed 1 night in May 2025

6/10 Okay

Cherly

Travelled with group
Disliked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Rene, Richmond

Disliked: Cleanliness, staff & service, property conditions & facilities
20 años quedándome en hoteles este es el peor servicio que e recibido
Stayed 4 nights in Apr 2025

10/10 Excellent

Desiree

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Madison

Liked: Cleanliness, room comfort
Disliked: Staff & service
Everything was decent, aside from the guy at the front desk. I was trying to ask where the ice machine was and the guy was pretty rude and seemed very irritated that I was asking. It definitely seemed as though I was an inconvenience to him and whatever he was doing. He was very dismissive and started to get irritated with his coworker that was behind the front desk with him. Not the greatest customer service.
Stayed 3 nights in May 2025

8/10 Good

Paul, KEMAH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to spend the night.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nonyelum

Stayed 1 night in Mar 2025