See all properties
Save

Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property

Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Lobby
Lobby
View from room
Bar (on property)
42-inch LCD TV with satellite channels, TV, pay films

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
1109 White Ave, Knoxville, TN, 37916
  • Place, University of Tennessee
    ‪1 min walk‬
  • Place, World's Fair Park
    ‪5 min walk‬
  • Place, Knoxville Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

Deluxe Room

  • Sleeps 2

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.6 out of 10
Exceptional
(45 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

42-inch LCD TV with satellite channels, TV, pay films

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

42-inch LCD TV with satellite channels, TV, pay films

Studio Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

View from room

Suite, 1 Bedroom, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

View from room

Suite, 1 Bedroom, Balcony

9.8 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

View from room

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Peloton)

Room, 1 King Bed (Peloton)

Room, 1 King Bed (Peloton)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite With 1 King Bed, Balcony, Bathtub-Mobility Accessible

  • Sleeps 4

One-Bedroom Suite With 1 King Bed And Balcony-Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite With Balcony

  • Sleeps 4

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Studio Suite

  • Sleeps 3

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Studio Suite-Hearing Accessible

  • Sleeps 3

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Beds Mobility Accessible With Bathtub

  • Sleeps 4

Similar properties

Suite, 1 King Bed (Governor) | Living area
THE TENNESSEAN Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.8 out of 5, Exceptional, 1,001 reviews
The price is NZ$422
includes taxes & fees
29 Jan - 30 Jan
THE TENNESSEAN Hotel

About the area

Knoxville

With a stay at Cumberland House Knoxville, Tapestry Collection by Hilton, you'll be centrally located in Knoxville, steps from University of Tennessee and 7 minutes by foot from Knoxville Convention Center. .This hotel is 0.6 mi (0.9 km) from Neyland Stadium and 1.1 mi (1.8 km) from Thompson–Boling Arena.

What's nearby

  • University of Tennessee - 1 min walk - 0.1 km
  • Sunsphere Tower - 4 min walk - 0.4 km
  • World's Fair Park - 5 min walk - 0.4 km
  • Knoxville Convention Center - 6 min walk - 0.5 km
  • Market Square - 9 min walk - 0.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 17 min drive

Restaurants

  • ‪Chaiyo Thai & Sushi Bar - ‬4 min walk
  • ‪The Hill - ‬6 min walk
  • ‪Field of Greens - ‬7 min walk
  • ‪Starbucks at Student Union - ‬10 min walk
  • ‪J.C. Holdway - ‬10 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

Hotel with a restaurant, steps from University of Tennessee
Cumberland House Knoxville, Tapestry Collection by Hilton offers 130 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy American cuisine at Tussie Mussie, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Knoxville? This hotel has 3471 square feet (322 square meters) of space consisting of conference space and 4 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Tussie Mussie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 4 to 18 for adults and USD 4 to 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tussie Mussie

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,471 square feet of conference space
  • 4 meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4 to 18 for adults, and USD 4 to 18 for children
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1000 reviews
Rating 8 - Good. 157 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

audrey

Stayed 2 nights in Oct 2025

10/10 Excellent

Ron

Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Yy
Stayed 2 nights in Oct 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Caralyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean with modern design. The only downside was having a see through door for the bathroom. Aside from that, we had a wonderful experience and will definitely stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onlyComplaint was no parking had to pay $50 plus a day and we never moved the car. Otherwise bar, food and room were great.
Stayed 2 nights in Aug 2025

10/10 Excellent

cathy

Travelled with family
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Santino

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Robert, Las Vegas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to UT, short walk to Gay Street and Market Square. Location is very good. The staff suggested that the hotel was in the midst of a management change. The food and beverage options were subpar, yet the staff was friendly. The paper menu had a very limited variety, and the food quality was average at best.
Stayed 2 nights in Oct 2025

4/10 Poor

Melanie

Travelled with family
Disliked: Staff & service, room comfort
The breakfast was NOT free and was limited in options. The bar did not have a liquor license. The staff was very limited and the cost of valet was very expensive. The rooms were small and there were dogs allowed on all floors of the hotel. There was construction on the side of the hotel with work beginning at 6 am so it was not a pleasant stay. The construction should have been disclosed before I made a reservaction.
Stayed 3 nights in Oct 2025

6/10 Okay

shelly

Liked: Cleanliness, staff & service
when you pay extra for location you should not have to pay extra for parking.
Stayed 1 night in Oct 2025

8/10 Good

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Potatoes were cold
Stayed 1 night in Oct 2025

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat customer. Great location for our purposes. Room was clean, bed comfortable. Bathroom shower could use a deep clean. Did not have breakfast this stay as menu was very limited compared to the great options prior. Parking is at a premium all over Knoxville but the price to pay on property is way too excessive!
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stsy
Stayed 1 night in Oct 2025

4/10 Poor

Courtney

Liked: Staff & service
Disliked: Room comfort
The hotel itself is gorgeous and in a great location close to Neyland Stadium/UT campus. The reason for my poor review is due to the fact that the scent that is being used in the lobby is so overpowering, I had a migraine both nights we stayed at The Cumberland House. The scent was legit on everything. My husband purchased a Powerade in the convenience area in the lobby and the bottle smelled like the lobby. As someone who suffers with asthma, the scent also caused wheezing issues. We had hoped the scent would not be in our room, but unfortunately, it was. We paid an OUTRAGEOUS amount of money to stay here for two nights as my husband had tickets to the Vols/Arkansas game. It’s a beautiful hotel, but the scent theming is overboard to the point it causes health issues.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only place I’ll stay in Knoxville!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tanner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Beautiful hotel, friendly staff, and very clean. The only thing I’d complain about was the construction right outside my window at 6am.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Close walk to places i was wanting to go
Stayed 1 night in Oct 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. But walls are paper thin and construction outside starts EARLY. Not recommended if you want a good nights rest. Convenient and clean otherwise!
Stayed 2 nights in Oct 2025

8/10 Good

S

Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel atmosphere and ambiance. The rooms were updated and clean. Everything smelled good! The only negative is that you have to pay for parking but it was easy. I wish I had stayed more than 1 night.
Stayed 1 night in Oct 2025

8/10 Good

Kathleen

Stayed 1 night in Oct 2025