Novotel New Delhi Aerocity Hotel

4.0 star property

Photo gallery for Novotel New Delhi Aerocity Hotel

Front of property - evening/night
Minibar, in-room safe, desk, laptop workspace
Couples treatment room(s), body treatments, aromatherapy
Shower, eco-friendly toiletries, hair dryer, bidet
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Spa
  • Pool

Explore the area

Map
Asset 2, Aerocity Hospitality District, IGI Airport New Delhi, New Delhi, Delhi N.C.R, 110037
  • Worldmark
    ‪2 min walk‬
  • DLF Cyber City
    ‪7 min drive‬
  • Ambience Mall
    ‪8 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪5 min drive‬

Room options

STANDARD KING ROOM - FREE WIFI

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

STANDARD TWIN ROOM - FREE WIFI

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

PREMIER KING ROOM - FREE WIFI

  • City view
  • Sleeps 3
  • 1 King Bed

SUPERIOR TWIN ROOM - Lounge access with Cocktail Hours.15% discount on F&B and Laundry

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

SUPERIOR KING ROOM - Lounge access with Cocktail Hours.15% discount on F&B and Laundry

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

PREMIER TWIN ROOM - FREE WIFI

  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite (Lounge Access, 2 way airport transfer)

  • Sleeps 3
  • 1 King Bed

SUPERIOR SUITE - 2 way airport transfers, Loung e access.15% discount on F&B and Laundry

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

New Delhi

A stay at Novotel New Delhi Aerocity Hotel places you in the heart of New Delhi, a 3-minute drive from Worldmark and 8 minutes from DLF Promenade Vasant Kunj. .This family-friendly hotel is 4.2 mi (6.7 km) from DLF Emporio Vasant Kunj and 4.6 mi (7.4 km) from Ambience Mall.

What's nearby

  • Worldmark - 2 min walk - 0.2 km
  • DLF Promenade Vasant Kunj - 7 min drive - 6.4 km
  • DLF Cyber City - 7 min drive - 8.2 km
  • Ambience Mall - 8 min drive - 7.9 km
  • India Gate - 22 min drive - 17.5 km

Getting around

  • Moulsari Avenue Station - 9 min drive
  • Delhi Aero City Station - 10 min walk
  • Indira Gandhi International Airport (DEL) - 10 min drive

Restaurants

  • ‪Executive Lounge - ‬3 min walk
  • ‪Daryaganj - ‬6 min walk
  • ‪Starbucks Coffee - ‬6 min walk
  • ‪One8 Commune - ‬7 min walk
  • ‪Hotel Pride Plaza - ‬1 min walk

About this property

Novotel New Delhi Aerocity Hotel

Family-friendly New Delhi hotel connected to the airport, steps from Worldmark
Novotel New Delhi Aerocity Hotel offers 400 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.
Pullman Spa & Salon has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 400 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Food Exchange or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and express check-out. Planning an event in New Delhi? This hotel has 12712 square feet (1181 square meters) of space consisting of a conference center and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Food Exchange - This buffet restaurant specializes in Regional cuisine.
Quoin - Onsite bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: INR 1,000 to 1,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Quoin

Things to do

  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Full-service spa
  • Health club
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 13 meeting rooms
  • Computer station
  • Conference centre (12,712 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift (122 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 1500 per pet, per night

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately INR 1000 to 1200 for adults, and INR 0 to 0 for children
  • Airport shuttle fee: INR 1900 per vehicle (one-way, maximum occupancy 03)
  • Pet fee: INR 1500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel New Delhi Aerocity Hotel
Novotel Aerocity Hotel
Novotel Aerocity
Novotel New Delhi Aerocity
Novotel New Delhi Aerocity Hotel Hotel
Novotel New Delhi Aerocity Hotel New Delhi
Novotel New Delhi Aerocity An AccorHotels Brand
Novotel New Delhi Aerocity Hotel Hotel New Delhi

Novotel New Delhi Aerocity Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 523 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 74 out of 1001 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle to airport was overpriced! It wasnt a shuttle but a taxi.
Stayed 1 night in Mar 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good
Stayed 3 nights in Mar 2025

10/10 Excellent

Nidhi

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms, good location, nice gym expensive dining
Stayed 2 nights in Mar 2025

2/10 Terrible

Christoph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

TANVEER, Surrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was not efficient. I booked 2 rooms and I got only 1 room at 3 pm for check in and second room I got around 4:30 pm. I was continually contacting front desk but they never called me back with any update. I have to get hold of one of room service guy who got me this information that you can move in your room. Rooms were booked 5 days prior to check in date.
Stayed 2 nights in Mar 2025

8/10 Good

Sahil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Amit

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good Property
Stayed 1 night in Dec 2024

6/10 Okay

Manish

Travelled with family
Arranged pick up, but never came.
Stayed 1 night in Feb 2025

8/10 Good

Santanu

Business traveller
Liked: Cleanliness, property conditions & facilities
Good Hotel.
Stayed 1 night in Feb 2025

8/10 Good

Santanu

Liked: Cleanliness
Good
Stayed 1 night in Feb 2025

6/10 Okay

Siewlin

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 2 nights in Feb 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived after 2 am and the check in was simple. My bags were carried to my room, facilities explained on the way. Great service, staff was super helpful and kind the entire time. I had a wifi issue that was managed very quickly. Great amenities! The breakfast was great as well! Safe and comfortable!
Stayed 1 night in Feb 2025

4/10 Poor

JU SUN

Stayed 5 nights in Feb 2025

8/10 Good

RAJJNISH

Business traveller
Stayed 1 night in Feb 2025

10/10 Excellent

Vishal

Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were staying in New Delhi for only one nights with a full day on either side. The hotel was perfect for it's location, safe to walk, not crowded, kids of food and doing options.
Stayed 1 night in Jan 2025

6/10 Okay

Sushant

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Bell staff was very nice & friendly but management needs more front desk staff busy property short of front desk staff for check in / c out and other stuff.
Stayed 1 night in Feb 2025

6/10 Okay

ANKITKUMAR

Liked: Cleanliness
Stayed 1 night in Feb 2025

4/10 Poor

Sudhir

Stayed 1 night in Feb 2025

8/10 Good

james

Stayed 2 nights in Feb 2025

8/10 Good

Makito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Tarica, CHARLOTTE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
While this hotel has some great amenities and general convenience to the airport and separation from the “chaos” of Delhi the staff was absolutely inhospitable. After a 14 hour flight the check in process was atrocious and chaotic. It was literally as if we were inconveniencing the staff. After having the clear expectations of the room type (lounge access) I was told that was not the room I booked. Of course I had to “prove” this was certainly the room I booked. Which of course solidified the ineptitude of not confirming reservation details. Further as is standard with most hotel check ins we weren’t provided a option for a second key, directed to what amenities or how to access and not even directed to where to access the elevator for the room. So to be blunt they lack hospitality here but if your looking for an area that provides you with some options this is great however, you can probably find better options from the other hotels with better reputation for treating guests as if they are the inconvenience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aleksandr, edison

Stayed 1 night in Feb 2025