Hyatt Place West Des Moines Jordan Creek

3.0 star property

Photo gallery for Hyatt Place West Des Moines Jordan Creek

Premium bedding, desk, iron/ironing board, free WiFi
Exterior
Bar (on property)
Lobby sitting area
Concierge desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
295 South 64th st, West Des Moines, IA, 50266
  • Place, Jordan Creek Town Center
    ‪3 min walk‬
  • Place, West Glen Town Center
    ‪16 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪14 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(127 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, Multiple Beds (2 Queen, 1 Sofa Bed)

9.4 out of 10
Exceptional
(63 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 64 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

9.8 out of 10
Exceptional
(25 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

9.8 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Accessible (2 Queen Beds & 1 SofaBed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Accessible, Bathtub (2 Queen Beds & 1 SofaBed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

West Des Moines

When you stay at Hyatt Place West Des Moines Jordan Creek in West Des Moines, you'll be in a shopping district, within a 15-minute drive of Jordan Creek Town Center and Drake University. .This hotel is 11.9 mi (19.2 km) from Casey's Center and 0.9 mi (1.5 km) from West Glen Town Center.

What's nearby

  • Jordan Creek Town Center - 3 min walk - 0.3 km
  • Cinemark Century Jordan Creek 20 - 11 min walk - 1.0 km
  • West Glen Town Center - 16 min walk - 1.4 km
  • Topgolf - 2 min drive - 2.1 km
  • Bridgewood Plaza - 3 min drive - 1.4 km

Getting around

  • Des Moines International Airport (DSM) - 27 min drive

Restaurants

  • ‪Subway - ‬12 min walk
  • ‪Casey's - ‬9 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪Chick-fil-A - ‬11 min walk

About this property

Hyatt Place West Des Moines Jordan Creek

Hyatt Place West Des Moines Jordan Creek offers 123 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers and complimentary toiletries. This West Des Moines hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 123 air-conditioned rooms featuring iPod docking stations and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.
Hyatt Place West Des Moines Jordan Creek has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place West Moines Jordan Creek Hotel
Hyatt Place Jordan Creek Hotel
Hyatt Place West Moines Jordan Creek
Hyatt Place Jordan Creek
Hyatt Place West Des Moines Jordan Creek Hotel
Hyatt Place West Des Moines Jordan Creek West Des Moines
Hyatt Place West Des Moines Jordan Creek Hotel West Des Moines

Hyatt Place West Des Moines Jordan Creek Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1003 reviews
Rating 8 - Good. 185 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Magnus

Stayed 2 nights in Jan 2026

8/10 Good

Diann

Stayed 1 night in Jan 2026

10/10 Excellent

Tyler

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Jacob

Stayed 1 night in Jan 2026

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Rafael

Liked: Staff & service, property conditions & facilities
Nice facility. Nice staff
Stayed 2 nights in Jan 2026

8/10 Good

duane

Business traveller
Liked: Cleanliness, property conditions & facilities
Staff was very professional and quick. Wry clean breakfest good. But shower was verry cold had it run for 5 min never warmed up
Stayed 1 night in Jan 2026

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great bed clean room
Stayed 1 night in Jan 2026

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities
Clean room, good bed, nice pillow. Breakfast was not good with the same powdered eggs and sausage every day.
Stayed 3 nights in Jan 2026

10/10 Excellent

Matt, Coralville

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and condition
Stayed 1 night in Jan 2026

10/10 Excellent

Kelli

Stayed 2 nights in Jan 2026

10/10 Excellent

Janine

Stayed 1 night in Jan 2026

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was super clean. Breakfast was delicious with good options. Everything was amazing. I will be staying here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Kenneth, Holyoke

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff helpful and friendly. A smile goes a long ways! Thanks!
Stayed 3 nights in Jan 2026

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Good breakfast. Clean room.
Stayed 1 night in Jan 2026

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room wonderful breakfast and comfy bed !! Staff was very friendly- enjoyable stay !
Stayed 3 nights in Jan 2026

10/10 Excellent

Matt

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Jared

Liked: Cleanliness, property conditions & facilities
Very nice hotel and attentive staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Keith

Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
I booked 7 rooms for my family to stay overnight for a wedding luncheon the following morning in early January. Check-in was easy, even though the rooms were all booked in my name and we all arrived at different times. The staff was very helpful and courteous. Our rooms were very clean, modern and roomy. Parking was convenient and the free continental breakfast was more than adequate. The location was also great.
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 3 nights in Dec 2025

10/10 Excellent

Maggie

Stayed 1 night in Dec 2025