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Hilton Surfers Paradise Hotel & Residences

5.0 star property

Photo gallery for Hilton Surfers Paradise Hotel & Residences

Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
4 Bedroom Penthouse | Living area
4 Bedroom Penthouse | View from room
4 Bedroom Penthouse | Living area
King Deluxe Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Parking available

Explore the area

View map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    ‪2 min walk‬
  • Surfers Paradise Beach
    ‪2 min walk‬
  • SkyPoint Observation Deck
    ‪9 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

View all photos for Ocean View Suite with Lounge Access

Ocean View Suite with Lounge Access | View from room

Ocean View Suite with Lounge Access

7.4 out of 10
Good
(8 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 4 Bedroom Penthouse

4 Bedroom Penthouse | View from room

4 Bedroom Penthouse

  • 125 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 3 Double Beds

View all photos for 2 Bedrooms Residence Ocean View

2 Bedrooms Residence Ocean View | Living area

2 Bedrooms Residence Ocean View

9.2 out of 10
Wonderful
(47 reviews)
  • 100 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedrooms Residence

2 Bedrooms Residence | Living area

2 Bedrooms Residence

8.2 out of 10
Very good
(20 reviews)
  • 85 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 4 Bedrooms Residence Ocean View

4 Bedrooms Residence Ocean View | Living area

4 Bedrooms Residence Ocean View

  • 115 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 3 Bedrooms, 2 Bathrooms Residence Ocean View

3 Bedrooms, 2 Bathrooms Residence Ocean View | Living area

3 Bedrooms, 2 Bathrooms Residence Ocean View

9.4 out of 10
Exceptional
(15 reviews)
  • 100 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for 2 Bedroom 2 Bathroom Sky High Residence

2 Bedroom 2 Bathroom Sky High Residence | Living area

2 Bedroom 2 Bathroom Sky High Residence

8.8 out of 10
Excellent
(12 reviews)
  • 100 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Executive Room with Lounge Access

Executive Room with Lounge Access

Executive Room with Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

King Deluxe Room

King Deluxe Room

8.4 out of 10
Very good
(40 reviews)
  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

King Guest Room

King Guest Room

9.2 out of 10
Wonderful
(54 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Panorama Room with Lounge Access

Ocean Panorama Room with Lounge Access

Ocean Panorama Room with Lounge Access

8.4 out of 10
Very good
(28 reviews)
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Residence

1 Bedroom Residence | Living area

1 Bedroom Residence

9.2 out of 10
Wonderful
(10 reviews)
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property

QT Gold Coast

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 1,011 reviews
The price is NZ$348
includes taxes & fees
25 Sept - 26 Sept
QT Gold Coast

About the area

Gold Coast

With a stay at Hilton Surfers Paradise Hotel & Residences, you'll be centrally located in Gold Coast, steps from Cavill Avenue and within a 5-minute walk of Surfers Paradise Beach. .This family-friendly resort is 0.9 mi (1.4 km) from SkyPoint Observation Deck and 2.6 mi (4.2 km) from Gold Coast Convention and Exhibition Centre.
View more Resorts in Gold CoastOpens in a new window

What's nearby

  • Cavill Avenue - 2 min walk - 0.2 km
  • Surfers Paradise Beach - 2 min walk - 0.2 km
  • SkyPoint Observation Deck - 9 min walk - 0.8 km
  • Gold Coast Convention and Exhibition Centre - 5 min drive - 3.5 km
  • The Star Gold Coast - 5 min drive - 3.8 km

Getting around

  • Cypress Avenue Station - 7 min walk
  • Helensvale Station - 24 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • Surfers Paradise Beer Garden
  • ‪House of Brews - ‬3 min walk
  • ‪Gong Cha - ‬2 min walk
  • ‪Brazilian Flame Bar & Grill - ‬3 min walk
  • ‪Ramen Danbo - ‬1 min walk

About this property

Hilton Surfers Paradise Hotel & Residences

Luxury Gold Coast resort connected to a shopping center, steps from Cavill Avenue
Hilton Surfers Paradise Hotel & Residences offers 308 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eforea Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Make yourself at home in one of the 308 individually furnished guestrooms, featuring espresso makers and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a waterslide, and a sauna. Additional features at this resort include complimentary wireless internet access, concierge services, and wedding services. Spending a day of fun is easy with the theme park shuttle (surcharge).
Satisfy your appetite for dinner at Catch Restaurant, a restaurant which specializes in seafood, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-out. Planning an event in Gold Coast? This resort has 10764 square feet (1000 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Catch Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. A children's menu is available.
Ms Margot's Bar & Eats - This cocktail bar serves breakfast and light fare. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (AUD 27 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 22.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 93 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property hosts Schoolies celebrations from November 22-December 6, 2025. During this time, guests should expect a high level of noise at the property and traffic restrictions in the area surrounding the property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.

Optional extras

  • Fee for buffet breakfast: approximately AUD 45 for adults and AUD 22.5 for children
  • Self parking fee: AUD 27 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Resort
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Hilton Surfers Paradise Hotel & Residences Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 575 out of 1019 reviews
Rating 8 - Good. 218 out of 1019 reviews
Rating 6 - Okay. 111 out of 1019 reviews
Rating 4 - Poor. 65 out of 1019 reviews
Rating 2 - Terrible. 50 out of 1019 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Erin

Travelled with family and small children
Liked: Cleanliness, staff & service
Our apartment was 10/10 as well as costumer service. Pools were absolutely freezing and not swimable. We have a 10 month and 26 month old and there wasn’t any facilities safe for them eg playground, locked area around the pools. No park space or playground either walking distance from the hotel.
Stayed 9 nights in Jul 2025

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Daniel

Liked: Cleanliness
The first two nights I could not sleep. There was a problem with some door supposably that the engineer said it was howling and whistling for literally two days two nights it’s not until I spoke to 3 managers and said I was going to leave that it got sorted out
Stayed 5 nights in Jun 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convienience cleanliness and very good hospitality
Stayed 5 nights in May 2025

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

JON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff superb and very helpful Nothing was a problem Will definitely stay next year
Stayed 1 night in May 2025

6/10 Okay

rebecca

Travelled with family
Stayed 2 nights on level 4 facing caville ave. The staff are amazing but the room was like it’s used for last resort as the fridge was leaking. The bathroom was like it hadn’t been touched for a while and the noise from the clubs around felt like I was sleeping outside it was that loud
Stayed 2 nights in May 2025

6/10 Okay

Benjamin

Travelled with family
Liked: Staff & service

Staycation

The name Hilton has a reputation and this hotel didn’t delivery. Underwhelming appearance, maintenance not done, chips in furniture. It needs a restyling immediately. Staff accomodating, friendly and available to assist which made the stay better. Shame a new building lets in so much street noise.
Stayed 1 night in May 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, from the spacious three bedroom apartment, to the helpful staff. The view was magnificent and the location was perfect. Great for a family stay.
Stayed 4 nights in May 2025

4/10 Poor

Emma

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Standard room, no extra pillows smelt musty.
Stayed 1 night in May 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in surfers for our wedding and the staff were fantastic
Stayed 1 night in May 2025

10/10 Excellent

Kandice

Location was great
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location if you want to be close to everything, Mitch & Zac were amazing and really appreciated their help.
Stayed 2 nights in May 2025

10/10 Excellent

Xun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with everything.
Stayed 2 nights in May 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An Unforgettable Stay at Hilton Surfers Paradise! From the moment I arrived at Hilton Surfers Paradise Hotel & Residences, I knew I was in for an exceptional experience. The hotel’s prime location, just steps from the golden sands of Surfers Paradise Beach, made it the perfect choice for my getaway. The accommodations were nothing short of spectacular—spacious, stylish, and equipped with everything needed for a comfortable stay. The breathtaking ocean views from my room created an instant sense of relaxation, and the luxurious bedding ensured a restful night’s sleep. The service at Hilton Surfers Paradise was impeccable. Every staff member I encountered was friendly, professional, and genuinely dedicated to making my stay special. Whether it was a helpful concierge recommendation or a warm greeting from the housekeeping team, the hospitality was top-notch. And let’s not forget the fantastic amenities! The pool area was a tropical oasis, perfect for unwinding. The fitness centre was well-equipped, and the spa experience left me feeling refreshed and rejuvenated.
Stayed 4 nights in May 2025

10/10 Excellent

Min

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed in a 3-bedroom and 3-bathroom residence. The view is amazing and it's very clean . No noise can be heard overnight. The stay totally exceeded our expectation.
Stayed 2 nights in May 2025

8/10 Good

SHENG-BING

Stayed 2 nights in May 2025

6/10 Okay

Amir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel for 3 days and 2 nights. The breakfast was excellent and the rooms were relatively clean. However, we had a very unpleasant experience that affected our entire trip. While using the dry sauna, we encountered several cockroaches, and unfortunately, a few even crawled onto my wife’s legs. She has a strong phobia of cockroaches, and this incident caused her significant stress and discomfort. From that moment on, we were constantly worried about the cleanliness and the possibility of encountering more insects throughout our stay. Although some aspects of the hotel were good, this experience made it hard for us to relax and enjoy our time there. We hope the hotel management takes this seriously and improves pest control in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in May 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in great location, close to everything.
Stayed 1 night in May 2025

10/10 Excellent

Aaron

Stayed 1 night in May 2025

8/10 Good

Skye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025