South Korea ski resorts

Check in/out was smooth and quick. Clean room. Shuttle service to Incheon airport was great.

Huge room nice views excellent staff service

Fresh breakfast food hotel has the best look view inside the hotel

It was a mom and son trip to visit universities, see some family and reconnect with Seoul and Korea after experiencing loss. I had asked for a view of Namsam tower months earlier with no response and then asked again right before we arrived... I spent quite a bit on a twin suite so thought it could be considered, or at least communicated that it wasn't available - but nothing. I thought the hotel was amazing - good location, clean and we really liked our room but the communication was lacking so it hindered the experience. Also, I think as a Korean Canadian who is fluent in Korean, it's somewhat insulting to speak Korean to front desk staff and then be spoken to in English, as if my accent or level is not good enough - it's actually a bit insulting so that was another point that didn't make the experience very positive. I would consider coming back as the hotel itself is nice and well located, but I hope these items, however small they seem, can be improved.

Ckean rooms, family friendly and good breakfast buffet.

The airport shuttle was terrific! It was also very handy to have a little convenience store right onsite. We've always been happy with ibis.