St. Croix Island luxury accommodation

I genuinely don’t understand how this hotel manages to stay in business. From the moment I checked in, it was clear that this place is long overdue for a complete overhaul—starting with the room bathrooms, which were an absolute disaster. Poor water pressure, inconsistent drainage, flushing that looked like they hadn’t been updated (or properly maintained) in decades made even the simplest routines frustrating. The rooms themselves felt stuck in another era—and not in a charming, vintage way. Everything was dated, worn, and tired, giving off the impression that upkeep is the last thing on management’s priority list. It’s one thing to have an older property, but it’s another to neglect it entirely. What truly made the experience worse, though, was the staff. Most of the cleaning and maintenance crew were not only unprofessional but outright rude and intrusive. It felt like there was zero respect for privacy, and interactions were consistently uncomfortable. We had a flooded bathroom with a poorly draining shower and the maintenance crew asked us what we did to it vs. acknowledging that the bathroom was broken from the get go. The only exception was one older, white-haired staff member who was kind, respectful, and seemed to actually care—unfortunately, they were the lone bright spot in an otherwise unpleasant stay. Overall, this was a disappointing and frustrating experience from start to finish. I would strongly advise anyone to just go to another island!

My trip was wonderful. The food and drinks are amazing. The view is beautiful, I couldn’t stop looking at it. I’ll be back for sure.

They actually moved us to King Christian, which was very nice

Property is quiet for a relaxing getaway. Staff were friendly. . Room had an odor need renovation

ok so this my experience with this whole trip. Getting to the island and getting off the place on the tarmac was kind of different but followed up by the fact that it gave me 3rd world country vibes. Now to this All-Inclusive deal that was not cheap it's a like a trap to get you to come. These are the thing that they say are included that were not, Tuscany Ristorante Italiano, Entertainment, Concierge Service, Island Tours, it says 2 hot tubs and 2 pools there was only 1 of each, and the beach was pretty dirty. The staff didn't seem very helpful, and it was like I was bothering them anytime I had a question. The food really wasn't good also they said snacks and drinks are included I never seen them. I literally had to get a taxi to the store for drinks and snacks that costed $30 per person for one way than another $30 to get back. Not to mention the resort is the farthest thing away from anything 30-35mins anyway from everything. The casino was a sad place with maybe 100 slots and 2 tables plus they close at 1am. So, if you like to stay in your room and do nothing but drinking liquor these is the place for you. But if you like doing things and exploring this is not a good spot. overall, this was a disappointing trip

Clean room, nice property, best beach on the island IMO. Drinks and food were WAY over priced! $24 for 1 Painkiller in a plastic cup, $36 for a 12” pizza!