Vietnam ski resorts

Super helpful and friendly staff. They treat you so well the whole time.

Great staff support and good communication

Excellent

A beautiful historic hotel with over 100 years of charm. Staff were excellent, the location is convenient, and the setting is lovely. Our room was spacious, comfortable, and well designed, though the balcony access was closed and the shower felt a bit dated. Breakfast had plenty of variety, but the cooking quality was only average. Still, overall it was a fantastic stay in a hotel full of character, and we would definitely return.

Very great at hospitality

We had a great time at TMS Hotel. All the staff were extremely professional, friendly, and did an excellent job taking care of the guests. I have stayed at a good number of five-star hotels before, both in Asia and Europe, but I was particularly impressed with how well they run this place. We traveled with a baby and initially struggled with bathing him. When I mentioned this to the hotel staff, they went out of their way to provide us with a small plastic bathtub for the baby, which was a thoughtful gesture. I'm also grateful for how well they took care of us during breakfast. We were traveling in a large group and with a baby. The staff, especially Mr. Phuoc, paid close attention to our needs and made arrangements so we could sit together. He even provided us with a table with a sofa seat so our little one had space to roll around comfortably. We stayed there for nearly two weeks and had a wonderful experience.