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The Sefton

4.0 star property

Photo gallery for The Sefton

Exterior
Lobby sitting area
Reception
Double Room, Sea View
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym

Explore the area

View map
Harris Promenade, Douglas, England, IM1 2RW
  • Place, Douglas Beach
    ‪1 min walk‬
  • Place, Tynwald
    ‪6 min walk‬
  • Place, Palace Casino
    ‪12 min walk‬
  • Airport, Isle of Man (IOM)
    ‪14 min drive‬

Room options

View all photos for Double Room (Atrium)

Lobby

Double Room (Atrium)

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Atrium)

Lobby

Twin Room, 2 Single Beds (Atrium)

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Claremont
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
4.4 out of 5, Excellent, 392 reviews
The price is NZ$236
includes taxes & fees
8 Nov - 9 Nov
The Claremont

About the area

Douglas

A stay at The Sefton places you in the heart of Douglas, steps from Gaiety Theatre and Douglas Beach. .This beach hotel is 0.4 mi (0.7 km) from Manx Museum and 0.5 mi (0.8 km) from Tynwald.

What's nearby

  • Douglas Beach - 1 min walk - 0.0 km
  • Gaiety Theatre - 1 min walk - 0.0 km
  • Tynwald - 6 min walk - 0.5 km
  • Manx Museum - 6 min walk - 0.5 km
  • Palace Casino - 12 min walk - 1.0 km

Getting around

  • Douglas Ferry Station - 10 min walk
  • Snaefell Mountain Railway Laxey Station - 20 min drive
  • Isle of Man (IOM) - 19 min drive

Restaurants

  • ‪Jaks Bar & Steakhouse - ‬3 min walk
  • ‪Frank Matcham’s - ‬1 min walk
  • ‪Sam Webbs - ‬1 min walk
  • ‪Cafe Villa - ‬1 min walk
  • ‪Marmaris - ‬4 min walk

About this property

The Sefton

Beach hotel with a health club and a 24-hour front desk
The Sefton offers 102 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
Stay in one of 102 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages and facials. You're sure to appreciate the recreational amenities, including a health club and an indoor pool. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Asian cuisine at Bonzai, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Bonzai - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
Sir Normans - Overlooking the ocean, this bar serves dinner only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 4 per night)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonzai
  • Sir Normans

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

Reviews

The Sefton Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 251 out of 564 reviews
Rating 8 - Good. 196 out of 564 reviews
Rating 6 - Okay. 80 out of 564 reviews
Rating 4 - Poor. 20 out of 564 reviews
Rating 2 - Terrible. 17 out of 564 reviews

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Margaret was great

Margaret on reception - great customer service. A real asset to the hotel
Stayed 1 night in Aug 2025

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2025

6/10 Okay

G

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Royce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very good hotel breakfast excellent easy access for ferry and town centre ..just found a bit strange that there was no bed making by a maid at all of fresh towels till day 4 or bedding .. A 4 star hotel i would expect this
Stayed 4 nights in Jul 2025

8/10 Good

Nicola, Halifax

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely few nights and it is a lovely hotel. A couple of points though: Parking is limited and the car park very tight. Had a DJ playing music on the Saturday night..was far too loud and he seemed to be playing for himself not the guests..never heard anything like it. Went to sit in the lobby and still deafened so asked if we could shut the door into the bar. Compromised by shutting half the door as the manager wanted to entice restaurant customers into the bar..well guess what..they all took one look and hastily left! In complete contrast there was a fantastic singer on the night before..was pitched just right for guests in the bar.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Love the rooms staff friendly
Stayed 5 nights in Jul 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel in a good location breakfast was epic.
Stayed 4 nights in Jul 2025

8/10 Good

Lindsay, Peel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style ‘proper’ hotel. Room was spacious if a little dated. Breakfast wasn’t great unfortunately. Hard over cooked eggs that would have bounced, and sausages needed a sharper knife to cut! Then again I have never had a hotel buffet style breakfast that was any different. Apart from that, lovely stylish old school’proper’ Hotel. Lovely staff and ambience, and good price for one night on Expedia, and £30 cheaper than booking directly with hotel which is a shame. Would stay again tho. Very convenient for Douglas.
Stayed 1 night in Jul 2025

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2025

10/10 Excellent

philip, leeds

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position was brilliant, some public areas could do with a coat of paint
Stayed 3 nights in Jul 2025

8/10 Good

jacqueline

Stayed 3 nights in Jul 2025

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location airport bus stopped right outside , quirky rooms overlooking atrium. Reception staff very friendly good breakfast selection .
Stayed 3 nights in Jul 2025

8/10 Good

Mal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in an atrium room, which was too warm at night , had to close the patio doors due to noise from below, was ok after about midnight. Room was OK but bathroom needed a refresh. Room was supposed to be serviced on third day, this consisted of tea/coffee/biscuit refresh, a new toilet roll and bin emptied, no bed make or new towels until fourth day, the day before leaving! Otherwise excellent, great location on Douglas Prom, brilliant staff and good food options at reasonable prices.
Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent seafront hotel

Excellent hotel. Clean and comfortable. Great seafront location. Good breakfast choice. Small swimming pool. Only small downside...my room was noisy when windows open due to extractor fans working 24 hours below.
Stayed 4 nights in Jul 2025

6/10 Okay

Charles

Liked: Staff & service

Sufficient for our needs

Conveniently located with a friendly staff. We stayed in the front (older) section of the hotel with a courtyard facing room, which was adequate. It was particularly warm during our stay and the hotel lacks air conditioning but, we did OK with a fan that was in the room. The breakfast was very plentiful with a traditional Irish Breakfast and continental breakfast offerings.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic property in a great location on the promenade. We stayed in one of the atrium rooms overlooking the gardens . Rooms are very clean ,modern and very spacious. We were with a group of eight and we would all return
Stayed 2 nights in Jul 2025

8/10 Good

Celia

Liked: Cleanliness, staff & service
Spent four nights at the Sefton. Location is good with a bus stop right outside. Walkable in Douglas shopping area. Had room facing the internal atrium, so no outside view. Room very warm and although a fan was provided it didn't cool the room down. Staff were friendly and helpful. Room was spacious as was the bathroom but was rather dated.
Stayed 4 nights in Jul 2025

6/10 Okay

Alex

Disliked: Room comfort

Not great

Room was boiling hot, bath had mould. Oh and even though it looked out into the courtyard I had no window.
Stayed 4 nights in Jul 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort

Stay in Douglas

Nice, but dated hotel, friendly staff and a very good breakfast. Shame the booking site doesn’t point out the pool is being refurbished. Good central location, the hotel parking is a tight squeeze, but there is a multi storey close by.
Stayed 1 night in Jul 2025

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spacious room and the bed was much appreciated. It was also very quiet.
Stayed 4 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great. Only problem we had, it was too warm. Our room faced the central part and there was no flow of air. It wouldnt stop us going back but we would chose a room with a window that opened to the outside
Stayed 4 nights in Jul 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Sefton was a lovely hotel and we had a great stay.
Stayed 7 nights in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Atruim rooms are very special. Very relaxing
Stayed 3 nights in Jun 2025