Compare Family Hotels in Durand

Clean room nice space very comfortable

BEWARE! Read in full. I booked through Expedia and paid in full ahead of time. The money was withdrawn from my account. When I got there to check in, I was told that the virtual card Expedia provides was not working and that I needed to call Expedia to get it resolved. He did not offer to help with the situation at all. It was after 9pm. had paid in full and expected an easy check in. The person I spoke to with Expedia could not seem to get the situation handled. After quite some time, I finally told the Expedia representative that I needed to just cancel and get a refund. It was a Sunday night and I didn’t have time for this. I was told I’d get an update about me refund in a couple days and the I hung up and went somewhere else. I never heard anything so I reached back out a couple days later. Expedia then told me the hotel was refusing to give me a refund. So wait. The hotel told me they couldn’t check me In because Expedias virtual card wasn’t working but the hotel got the money? So if they had the money they couldn’t just check me in? Or they couldn’t have at least helped me with the problem when I was trying to check in? And now they won’t refund me? I am besides myself. I will obviously have to dispute this but the fact that I even have to go through this is insane. I booked a room. I paid ahead of time. I came to check in. AND I COULDN'T. Yet I get no refund? Don’t book with this hotel. They were paid the money and won’t do the right thing

Staff was excellent. We had to leave early morning to head to the airport and they made us up to go snack bags because the continental breakfast was not open yet

Staff was very professional and friendly

The stay was nice

Bathroom was super small. Breakfast was 100 % better last time we stayed there. The guy poured hot water over the eggs to keep them warm. No sausage out or milk.