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The Wellem

Photo gallery for The Wellem

Property entrance
Interior detail
Garden
4 restaurants, Italian cuisine
Business Suite, Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Muehlenstrasse 34, Düsseldorf, North Rhine-Westphalia, 40213
  • Place, Konigsallee
    ‪1 min walk‬
  • Place, Düsseldorf Christmas Market
    ‪4 min walk‬
  • Place, Rhine Promenade
    ‪5 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪11 min drive‬

Room options

View all photos for Terrace Art Suite

Premium bedding, minibar, in-room safe, desk

Terrace Art Suite

  • Sleeps 3

View all photos for Business Suite With Balcony

Premium bedding, minibar, in-room safe, desk

Business Suite With Balcony

  • Sleeps 2

View all photos for Studio

Premium bedding, minibar, in-room safe, desk

Studio

  • Sleeps 2

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2

View all photos for Studio Suite

Living area

Studio Suite

  • Sleeps 2

View all photos for Family 2-Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Family 2-Bedroom Suite

  • Sleeps 4

View all photos for Twin Executive Suite

Premium bedding, minibar, in-room safe, desk

Twin Executive Suite

  • Sleeps 2

View all photos for Twin Studio Suite

Premium bedding, minibar, in-room safe, desk

Twin Studio Suite

  • Sleeps 2

View all photos for Balcony Executive Suite

Premium bedding, minibar, in-room safe, desk

Balcony Executive Suite

  • Sleeps 2

View all photos for Business Suite

Premium bedding, minibar, in-room safe, desk

Business Suite

  • Sleeps 2

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About the area

Düsseldorf

The Wellem is in the heart of Düsseldorf, within a 5-minute walk of Rhine Promenade and Konigsallee. .This hotel is 0.1 mi (0.2 km) from Düsseldorf Christmas Market and 2 mi (3.3 km) from Marina Düsseldorf.

What's nearby

  • Konigsallee - 1 min walk - 0.2 km
  • Düsseldorf Christmas Market - 4 min walk - 0.4 km
  • Marktplatz - 4 min walk - 0.4 km
  • Rhine Promenade - 5 min walk - 0.4 km
  • Duesseldorf City Hall - 5 min walk - 0.4 km

Getting around

  • Düsseldorf Volksgarten Station - 4 min drive
  • Heinrich-Heine-Allee U-Bahn - 5 min walk
  • Düsseldorf Intl. Airport (DUS) - 18 min drive

Restaurants

  • Brauerei Kürzer
  • O' Reilly
  • Salon des Amateurs
  • Casita Mexicana
  • HOLY CRAFT Beer Bar

About this property

The Wellem

Riverfront hotel with 4 restaurants and a 24-hour fitness center
The Wellem offers 102 accommodations with washers/dryers and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Smart televisions come with pay movies. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 102 guestrooms, featuring kitchens with refrigerators and ovens. Smart televisions with pay movies are provided, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Grab a bite to eat at one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 10:30 AM and on weekends from 8:00 AM to 11:30 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10:30 AM and on weekends between 8:00 AM and 11:30 AM.
Children aged 3 and younger eat free breakfast.
The Wellem has 4 restaurants on site.
Pitti - This restaurant specializes in Italian cuisine. Open select days.
Mbassy by Franks - Onsite restaurant. Open select days.
Mutter Ey - Onsite café. Open daily.
The Wellem Bar - Onsite bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 50 per day)
  • Secured valet parking on site (EUR 50 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 46 for adults and EUR 17 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Mbassy by Franks
  • Mutter Ey
  • Pitti
  • The Wellem Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 6 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 46 for adults and EUR 17 for children
  • Secured self parking fee: EUR 50 per day
  • Secured valet parking fee: EUR 50 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 4-11 years old for breakfast.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

The Wellem Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 283 out of 379 reviews
Rating 8 - Good. 67 out of 379 reviews
Rating 6 - Okay. 19 out of 379 reviews
Rating 4 - Poor. 5 out of 379 reviews
Rating 2 - Terrible. 5 out of 379 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Stayed 2 nights in Sep 2025

6/10 Okay

antonia

Stayed 3 nights in Sep 2025

6/10 Okay

antonia

Travelled with group
Liked: Cleanliness
Modern apartment style rooms. Concierge at check in was great as were the cleaning staff Great location with easy access to bars and restaurants However - the gym is small and dingy with no aircon and limited equipment - odd for a hotel this size - reception staff were rude and disinterested at every encounter - no room service available Definitely not worth the money
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took my family of four with 4 young kids to this hotel and loved it. The location is in the heart of the city but the hotel offers a great place to get away from the busy streets. If you are looking to stay in the Altstadt this is the place to be.
Stayed 1 night in Aug 2025

10/10 Excellent

rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Jazz band was spectacular
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous building perfect location super staff. Room very nice.
Stayed 2 nights in Aug 2025

8/10 Good

Ahmed

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Stayed 1 night in Jul 2025

10/10 Excellent

Bert

Stayed 2 nights in Jul 2025

8/10 Good

H

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great Location, Very nice room! Average service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ibtesam

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness
Meine Tochter ihre beste Freundin und ich waren in Düsseldorf um das Wochenende auf die Anime ind Manga Messe Dokomi zu gehen. Wir waren bereits voriges Jahr in dem The Wellem Hotel. Es hat sich viel verändert seitdem. Der Check In war eher kühl auch war inser zimmer noch nicht fertig was nicht schlimm war. Der Reptionist wollte das ich gleich die Rechnung begleiche und dachte ich zahle per Karte und hat auch noch 100 € Desposit draufgelegt. Ich habe gesagt das ich die Übernachtung bar zahle und warum sich das Disposit von 50€ auf 100€ erhöht hat konnte er mir nicht erklären. Beim Aus checken hat die Rückgabe des disposit auf meine Karte funktioniert sodas es mir in bar zurückgegeben wurde auch hab ich keine Rechnung über meine Zahlung erhalten. Zum Glück war das Frühstück schon inkludiert denn 46€ für erw. Und 17€ für kinder fürs Frühstück ist total überteuert für das was geboten wird es war eine sehr kleine Auswahl auch musste man Kaffee bestellen es war kein Automat vorhanden. Wie werden uns beim nächsten mal ein anderes Hotel suchen.
Stayed 1 night in Jun 2025

10/10 Excellent

Abdulrahman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its so quiet .the hotel is amazing.luxury at its best.
Stayed 3 nights in May 2025

10/10 Excellent

Markus

Liked: Cleanliness, property conditions & facilities
Room with 4m height is amazing.
Stayed 1 night in May 2025

2/10 Terrible

Daniel

Business traveller
Disliked: Staff & service

Shocking hotel Service don’t waste your money.

Complete waste of money. I ordered breakfast to my room at 6:30am. I go downstairs and my room card is on the desk I said where is my breakfast and I am told the breakfast staff didn’t come in today. Then I go down to the breakfast room which starts at 7am I am now potentially running late for my meetings but decided to eat as my room service never came. 7:20 there is still no bread, I ask I am told it’s in the oven. When the bread finally comes I cut it open and it’s frozen in the middle. I get up to tell staff and the are at the bar stuffing their faces with food. The worst hotel experience I have had. Save your money, better service sleeping at a b&b for 40 euros.
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gute hotel, gute lage, grosse zimmer, sauber, modern aber nicht erschlagend pompös. so wie für mich ein modernes 4 sterne haus sein sollte, super frühstück und freundliche mitarbeiter
Stayed 2 nights in Apr 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful atmosphere and great breakfast
Stayed 2 nights in Nov 2024

8/10 Good

Eduard Dubbers

Liked: Cleanliness, staff & service, property conditions & facilities

Visit to Düsseldorf

The room was not the type we had chosen. It was a studio for people who stay longer and have other requirements. It did not meet our expections. But everything was clean and ok. Hand towels were missing.
Stayed 1 night in Jan 2025

6/10 Okay

ABDULLAH

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Lack of room service

The room service almost doesn’t exist…
Stayed 10 nights in Jan 2025

10/10 Excellent

Virginia

Liked: Cleanliness
Stayed 1 night in Jan 2025