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ACHAT Hotel Monschau

4.0 star property

Photo gallery for ACHAT Hotel Monschau

Front of property
Reception
Daily buffet breakfast for a fee
Indoor pool
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Laufenstraße 82, Monschau, NW, 52156
  • Place, North Eifel Nature Park
    ‪1 min walk‬
  • Place, Rotes Haus Museum
    ‪8 min walk‬
  • Place, Monschau Castle
    ‪10 min walk‬

Room options

Similar properties

Exterior
besttime Hotel Monschau
Monschau
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Housekeeping
4.2 out of 5, Very good, 221 reviews
The price is NZ$125
includes taxes & fees
12 May - 13 May
besttime Hotel Monschau

About the area

Monschau

With a stay at ACHAT Hotel Monschau in Monschau, you'll be within a 10-minute walk of Rotes Haus Museum and Monschau Castle. .This spa hotel is 0.1 mi (0.1 km) from North Eifel Nature Park and 3.1 mi (4.9 km) from High Fens – Eifel Nature Park.

What's nearby

  • North Eifel Nature Park - 1 min walk - 0.0 km
  • Rotes Haus Museum - 8 min walk - 0.6 km
  • Monschau Castle - 10 min walk - 0.9 km
  • High Fens – Eifel Nature Park - 10 min drive - 5.6 km
  • Circuit de Spa-Francorchamps - 52 min drive - 43.3 km

Getting around

  • Nideggen-Brück Station - 27 min drive
  • Cologne - Bonn Airport (CGN) - 69 min drive

Restaurants

  • ‪Café Thelen - ‬13 min walk
  • ‪Weekend - ‬8 min walk
  • ‪Cafe Kaulard - ‬9 min walk
  • ‪Hüftgold - ‬9 min walk
  • ‪Alter Markt - ‬7 min walk

About this property

ACHAT Hotel Monschau

ACHAT Hotel Monschau offers 99 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Monschau hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Stay in one of 99 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided on request.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a hair salon.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 9 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per day
Cribs (infant beds) are available for EUR 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.5 for children
  • Self parking fee: EUR 9 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 9:00 PM

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

ACHAT Hotel Monschau Hotel
ACHAT Hotel Monschau Monschau
Michel Friends Hotel Monschau
ACHAT Hotel Monschau Hotel Monschau
ACHAT Hotel Monschau (ehemals Michel Hotel)

ACHAT Hotel Monschau Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 91 out of 308 reviews
Rating 8 - Good. 134 out of 308 reviews
Rating 6 - Okay. 62 out of 308 reviews
Rating 4 - Poor. 19 out of 308 reviews
Rating 2 - Terrible. 2 out of 308 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Good breakfast. Clean pool & sauna. Lift had some problems though.
Stayed 2 nights in Nov 2025

8/10 Good

Gill

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel well placed for access to the town. I managed to make use of the pool and had it to myself. Room was clean and comfortable. Breakfast had a good choice of food but like many German hotels, no options for those with dietary requirements. We made the mistake of eating our evening meal here and it's fair to say it was basic. A set menu with no option for dietary needs.
Stayed 1 night in Sep 2025

8/10 Good

Adriano, Schildow

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motorbike trip

Great place to stay. Friendly helpful staff. Motorbike parked safely right by hotel entrance. Short walk into the beautiful town. Lovely breakfast, after a swim.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jul 2025

8/10 Good

gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we only faced one inconvenient with the elevator because it was out of service and we were in the 5th floor, but other than that, everything was great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Loved hotel
Stayed 1 night in Jul 2025

6/10 Okay

Gilbert, Montverde

Travelled with family
Liked: Cleanliness
Excellent location. You can walk to town. Need upgrade.
Stayed 1 night in May 2025

10/10 Excellent

Dirk, Ratingen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and competent staff, taking good care of us during check-in. Monschau center is only 5 minutes walking away. Easy and fast internet. Modern rooms, big enough to accommodate 2 persons.
Stayed 1 night in May 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will return!

Excellent welcome and outstanding service from Ayaub at Reception, who went beyond the call of duty after his shift had ended, by walking with me to find my car which I had previously abandoned after misdirection by satnav on arrival in Monschau. Good value accommodation in a well-appointed hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Nayeon

Travelled with partner
Liked: Staff & service, amenities
The elevator wasn't working properly.
Stayed 1 night in Oct 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay, however weather was rubbish which was a shame as a beautiful place to visit. Hotel suited us fine and actually had 2 seperate stays here in 1 week whilst travelling around on a .motorcycle
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and beautiful surroundings
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel nice staff good pool. No fridge and thin walls were only draw backs. Would stay again.
Stayed 1 night in Jul 2024

6/10 Okay

Sarah

Travelled with group
Disliked: Cleanliness
A very no frills room in need of a good cleaning and some updating. The elevator wasnt working, which seems to be a common occurance according to reviews. We stayed on the 5th floor, which was a bit of a trek with luggage. The location was convenient if taking transit, just a couple mins from the stop, and a short walk to the town centre. The bed was comfortable. Breakfast was pretty good.
Stayed 1 night in Apr 2024

8/10 Good

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Monschau

Simple hotel, very pleasant and clean, but the lift was broken for the duration of my stay
Stayed 3 nights in Mar 2024

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Little old and tired, needs a refurb, good staff

I have stayed here many times in the past, but it hasnt updated for about 14 years, so old furniture, bathrooms etc. The staff try hard, buts the hotel needs updating. Bar is open limited hours (opens at 8pm), after restaurant closes, and thr restaurant is buffet only, with a very limited choice.
Stayed 1 night in Mar 2024

6/10 Okay

Radulescu

Stayed 1 night in Dec 2023

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a large standard hotel in a fabulous position to explore Monschau and the surrounding area. Car park is a huge bonus. Our room was on the 5th floor. A reasonable size, clean, quiet and comfortable. Breakfast was good. Staff were helpful and friendly. Would return if in the area.
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and good value.

Friendly, helpful staff. Good sized, comfortable room, really good value for money. Only one complaint - could have done with coffee/tea making facilities in the room
Stayed 2 nights in Jul 2023

6/10 Okay

Stuart

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Not enough staff

Queued 30 minutes for check in and expect a long wait for any typ of bar service, due to them only having 1 staff member that covers reception and the bar! Breakfast wasnt much better as again only 2 staff members running the whole of the breakfast for the entire hotel! The breakfast selection though was very good and a lot to choose from. The little staff members they did have were friendly and helpful though. The rooms were tiny and cramped and very hot due to no aircon We were on the 6th floor and the only lift they had was broken and unable to use, so humping a heavy suitcase up 6 flights of stairs was fun. A few other guests said that the staff memebers were seen still using the lift.
Stayed 1 night in Aug 2022

8/10 Good

Jos

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
a nice and good hotel in a nice environment
Stayed 1 night in May 2022

8/10 Good

Mun Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very pleasant stay

Stayed 1 night in Nov 2021