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Hotel Soleil Pacifico

3.5 star property

Photo gallery for Hotel Soleil Pacifico

Terrace/patio
2 restaurants, dinner, brunch served; Caribbean cuisine
Aerial view
Daily buffet breakfast (USD 12 per person)
2 restaurants, dinner, brunch served; Caribbean cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Spa
  • Air conditioning
  • Pool

Explore the area

View map
105 KM Road Chulamar, Puerto San Jose, Escuintla
  • Monterrico Beach
  • Puerto San Jose Beach
    ‪14 min drive‬
  • Aquamagic
    ‪15 min drive‬

Room options

View all photos for Double Room

1 bedroom, in-room safe, iron/ironing board, cots/infant beds

Double Room

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Bungalow, Garden View

Deluxe Bungalow, Garden View | Lobby

Deluxe Bungalow, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the area

Puerto San Jose

When you stay at Hotel Soleil Pacifico in Puerto San Jose, you'll be on the beach and 12 minutes by car from Aquamagic. .This beach resort is 5.6 mi (9 km) from Puerto San Jose Beach and 14.2 mi (22.8 km) from Chiquimulilla Canal.
View more Resorts in Puerto San JoseOpens in a new window

What's nearby

  • Puerto San Jose Beach - 14 min drive - 8.8 km
  • Aquamagic - 15 min drive - 9.9 km
  • Chiquimulilla Canal - 36 min drive - 26.0 km
  • Sea Museum - 57 min drive - 44.4 km

Getting around

  • La Aurora Intl. Airport (GUA) - 137 min drive

Restaurants

  • ‪Papillon - ‬12 min drive
  • ‪Nautilus - ‬13 min drive
  • ‪Cevicheria Victorino's - ‬13 min drive
  • ‪Pasteleria Holandesa Puerto de San Jose - ‬12 min drive
  • ‪Hotel Y Restaurante Papillon - ‬13 min drive

About this property

Hotel Soleil Pacifico

Family-friendly fun on the beach, with 3 outdoor pools
Hotel Soleil Pacifico offers 128 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include rainfall showerheads and complimentary toiletries. This Puerto San Jose resort provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials and manicures and pedicures.
Make yourself at home in one of the 128 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 hot tubs, and a nightclub. Additional amenities at this resort include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Caribbean cuisine at Los Caracoles, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto San Jose? This resort has 1374100 square feet (127657 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Los Caracoles - This restaurant specializes in Caribbean cuisine and serves brunch and dinner.
El Mirador - This restaurant overlooks the ocean.
Onsite venue #3 - sports bar.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Soleil Pacifico are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per 24-hour period)
  • Available in some public areas: WiFi (USD 5 per 24-hour period)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 for adults and USD 9.20 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • Los Caracoles

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Nightclub
  • Tennis

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,374,100 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 37.5 per day
Cribs (infant beds) are available for USD 10.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 9.20 for children
  • Fee for in-room wireless internet: USD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 45 per person (one way)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 37.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Soleil Pacifico
Hotel Soleil Pacifico Puerto San Jose
Soleil Pacifico
Soleil Pacifico Puerto San Jose
Hotel Soleil Pacifico Resort
Hotel Soleil Pacifico Puerto San Jose
Hotel Soleil Pacifico Resort Puerto San Jose

Hotel Soleil Pacifico Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 103 out of 353 reviews
Rating 8 - Good. 103 out of 353 reviews
Rating 6 - Okay. 59 out of 353 reviews
Rating 4 - Poor. 38 out of 353 reviews
Rating 2 - Terrible. 50 out of 353 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

carlos

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Lucy, Los Angeles

Stayed 2 nights in Jun 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Love the food, the facilities. We had a great time!
Stayed 1 night in May 2025

10/10 Excellent

Juan

Stayed 2 nights in Apr 2025

2/10 Terrible

Mirna

Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great nothing to complain about
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to relax - Several good pools - Decent breakfast - On the beach - Not many beach chairs - Decent restaurant - Nice big rooms
Stayed 2 nights in Mar 2025

10/10 Excellent

Heidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is huge , very nice palm trees
Stayed 1 night in Feb 2025

8/10 Good

veronica

Travelled with group
Liked: Cleanliness
The resort was really nice the swimming pool really nice too the food excellent . But l had some inconveniences with my booking. The customer service awful they give. Really hard time with the booking and breakfast included. They didn’t had the information in the computer and they refused to give me my breakfast included. Bad customer service the sheets in the bed were clean but the skirt look nasty . Ho edtly l will come back to that resort.
Stayed 1 night in Feb 2025

10/10 Excellent

Hilce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall experience was great! We absolutely enjoyed the natural beauty of the property. We did not feel safe outside of the hotel area.
Stayed 1 night in Oct 2024

6/10 Okay

Hyun

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Bessie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated rooms, rude servers, poor food options

I was here 10 years ago and nothing has changed, so it all feels and looks so outdated. The rooms have outdated fans that sound like it's about to fall off, old beds, poor bathroom lighting, broken door handles, hard to open sliding door to patio, etc. The restaurant menu also outdated, food was just OKAY, they should add new dishes and desserts. Poolside bars were mostly closed, when opened they lacked water and ice. The servers were unfriendly, had to ask several times for drinks and always got an attitude or just ignored all together. I booked a massage, but the masseuse was a no show after waiting 15 minutes, 30mins to get a refund for that. I was then approached by one of their "club med" like sales person, said I would get a "free" room for a night in one of their hotels if I listened to their sales pitch for 20mins, which I did and they had me running around to get the "free" room voucher, which ended up not being "free". You actually have to pay $54 and it comes with several rules and regulations on how and when you get to use it making difficult for you to actually use. Needless to say, this was not a great visit to this resort, won't be coming back. I would recommend Oceana resort near the same area, much more modern, cleaner, friendly staff and great food and atmosphere.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Amenities
I likes everything in here.
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nace Resort
Stayed 2 nights in Oct 2024

6/10 Okay

Vilma, Cary

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Facilities are old and need to be updated. Beach was dirty, food choices are poor and need more mariscos in the menu. Resort is overpriced.
Stayed 2 nights in Oct 2024

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
All activities are convenient
Stayed 2 nights in Oct 2024

6/10 Okay

Yehudi

Stayed 1 night in Sep 2024

2/10 Terrible

Jackeline, Orlando

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort looked like at one time it might have been great. It's run down, the food was terrible, pool dirty and jacuzzi had cold water. The beach was dirty and limited seating. The restaurant meal package was not explaines. However, would not have been worth it. The patio had no furniture to enjoy it. Would not recommend or return.
Stayed 1 night in Sep 2024

8/10 Good

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Personal was so kind
Stayed 3 nights in Aug 2024

2/10 Terrible

Byron

Stayed 2 nights in Jun 2024

10/10 Excellent

Ileana

Travelled with family
Disliked: Amenities
A little bit old, pool with a lot of chemicals… my son’s pool shirt got yellow! For the rest, good according to price
Stayed 1 night in Apr 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Staff & service, property conditions & facilities
We had a great experience! The property was very clean and extremely well kept. The staff was amazing! I recommend it.
Stayed 1 night in Apr 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Not what we expected - loose tile pool dirty etc.
Stayed 1 night in Feb 2024

2/10 Terrible

Claudia

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Didn’t like the service, food was not good and overpriced.
Stayed 1 night in Mar 2024

2/10 Terrible

John, Port Washington

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOT
Stayed 2 nights in Mar 2024