Chase Suite Hotel El Paso

3.0 star property

Photo gallery for Chase Suite Hotel El Paso

Sports facility
Golf
Signature Room, 1 Queen Bed | Living area
Lobby sitting area
2 outdoor pools, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Kitchen
  • Pet-friendly

Explore the area

View map
6791 Montana Ave, El Paso, TX, 79925
  • Place, Bassett Place
    ‪2 min drive‬
  • Place, Cielo Vista Mall
    ‪4 min drive‬
  • Place, Fort Bliss
    ‪8 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪14 min walk‬

Room options

Signature Room, 2 Bedrooms (King)

9.2 out of 10
Wonderful
(9 reviews)
  • 79 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Signature Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

Signature Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, Accessible

9.4 out of 10
Exceptional
(16 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the area

El Paso

With a stay at Chase Suite Hotel El Paso in El Paso (East El Paso), you'll be within a 15-minute drive of Fort Bliss and Paso del Norte International Bridge. .This hotel is 12.2 mi (19.6 km) from American Consulate and 13.3 mi (21.5 km) from Sunland Park Mall.

What's nearby

  • Bassett Place - 2 min drive - 2.3 km
  • The Fountains at Farah - 4 min drive - 5.7 km
  • Cielo Vista Mall - 4 min drive - 2.3 km
  • El Paso County Coliseum - 6 min drive - 8.0 km
  • Fort Bliss - 8 min drive - 12.9 km

Getting around

  • El Paso Union Depot - 15 min drive
  • El Paso International Airport (ELP) - 2 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Peter Piper Pizza - ‬6 min walk
  • ‪Track One - ‬12 min walk
  • ‪District - ‬17 min walk

About this property

Chase Suite Hotel El Paso

Hotel in El Paso with 2 outdoor pools and free breakfast
Chase Suite Hotel El Paso offers 200 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a fitness center.
Make yourself at home in one of the 200 guestrooms, featuring kitchens with refrigerators and stovetops. Your pillowtop bed comes with premium bedding. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Guests can get around on the complimentary shuttle, which operates within 3 mi.
Grab a bite from the grocery/convenience store serving guests of Chase Suite Hotel El Paso. Mingle with other guests at the complimentary reception, held on select days. A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in El Paso? This hotel has 1841 square feet (171 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 2 outdoor pools
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free area shuttle
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,841 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 25 buildings
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 45 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Property is also known as

Chase Suite El Paso
Chase Suite Hotel El Paso
Chase Suite
Chase Suite El Paso
Hotel Chase Suite Hotel El Paso El Paso
El Paso Chase Suite Hotel El Paso Hotel
Hotel Chase Suite Hotel El Paso
Chase Suite Hotel El Paso El Paso
Chase Suite Hotel
Chase Suite
Chase Suite El Paso El Paso
Chase Suite Hotel El Paso Hotel
Chase Suite Hotel El Paso El Paso
Chase Suite Hotel El Paso Hotel El Paso

Chase Suite Hotel El Paso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1000 reviews
Rating 8 - Good. 218 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is always my go to when traveling through El Paso. Everyone is very friendly and the rooms are always nice
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, room smelled really nice
Stayed 1 night in Jul 2025

6/10 Okay

Luis

Stayed 1 night in Aug 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

This is a great place to stay. We had plenty of room and it was clean and comfortable. Nice kitchen to prepare meals in and had room to sit and visit with family. A few cover plates need to be adjusted and outlets need to be flush with the wall for use. The breakfast is just okay.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family

Family Stay

We booked a suite with 2 rooms 2 bathrooms. The down stairs bathroom had no cold water. Maintenance was unable to fix at the time because they did not have the part needed to repair it until the next following working day (and it was Saturday). Front desk did not asked if we wanted to move rooms, neither did they offer a discount after learning about the situation. When I asked for a discount at check out for the inconvenience of not having cold water in one of the showers, the lady at the front desk said it was out of her hands and she could not give us a discount because we booked thru a third party. I asked to speak to the manager, apparently he wasn't in that morning. 🙄 I tried calling Hotels.com and couldn't find a number on the app to call customer service. 😒 I personally do not recomend booking thru the app instead call directly to the hotel to avoid this type of situation.
Stayed 3 nights in Jul 2025

8/10 Good

Ramona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall value for the money. Welcoming and professional service, well maintained property, good morning breakfast, free parking, at a convenient location. Our only complaint is we Luddites would rather tap a debit card than download yet another app to do our laundry. It was frustrating enough that we finally gave up.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and spacious

Comfortable and spacious. Breakfast could use some improvement.
Stayed 2 nights in Jul 2025

8/10 Good

Beatriz, Colorado Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities
The air conditioner in our room was not functioning in very hot weather.
Stayed 2 nights in May 2025

10/10 Excellent

Tj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway and experience
Stayed 1 night in Jul 2025

6/10 Okay

Quintin

Business traveller
Disliked: Cleanliness

Great place and room configuration need work

The ac vents need cleaning, the couch was stained and the mattress were worn-out lumpy
Stayed 8 nights in Jul 2025

8/10 Good

Jeff

Liked: Staff & service
It has great potential, but is a decent place to sleep vs being a nice place to stay. Very acceptable but not above 3/5 stars. Room above had kids running and it was very audible. The tv remote did not work. Would I stay again, yes, knowing what to expect, but it is not the 8.8 as rated.
Stayed 1 night in Jul 2025

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with easy access to food, the base and the airport. Also great to have to have room to move after a long drive
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alicia, Fort Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. Services were great. Only complaints is breakfast hours although they ended at 9 AM. They removed the food at 8:30 AM.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 3 nights in Jul 2025

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice pleasant stay . Got a room with a few friends and had a blast thankyou chase suites . We will come again soon
Stayed 2 nights in Jul 2025

4/10 Poor

Chris

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It wasn’t great but wasn’t bad ! They are definitely old school hotels still has a strong smell of cigarettes
Stayed 3 nights in Jul 2025

10/10 Excellent

Nelbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here at Chase Suite Hotel. I was happy I did. Receptionist Thomas was very pleasant, nice and helpful. The room was spacious and clean. Highly recommend this place.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christal

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Clean and close to airport
Stayed 1 night in Jul 2025

10/10 Excellent

george

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Irma, Orlando

Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Melissa

Liked: Property conditions & facilities
Disliked: Staff & service
Not a good customer service
Stayed 1 night in Jul 2025

10/10 Excellent

Tabatha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were just as advertised. We loved it and highly recommend it!
Stayed 1 night in Jul 2025