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Chase Suite Hotel El Paso

3.0 star property

Photo gallery for Chase Suite Hotel El Paso

Sports facility
Lobby sitting area
Golf
Signature Room, 1 Queen Bed | Living area
2 outdoor pools, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
6791 Montana Ave, El Paso, TX, 79925
  • Place, Gene Roddenberry Planetarium
    ‪9 min walk‬
  • Place, Bassett Place
    ‪2 min drive‬
  • Place, Cielo Vista Mall
    ‪3 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪14 min walk‬

Room options

View all photos for Signature Room, 2 Bedrooms (King)

Signature Room, 2 Bedrooms (King) | Living area

Signature Room, 2 Bedrooms (King)

9.2 out of 10
Wonderful
(9 reviews)
  • 79 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Signature Room, 1 Queen Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Signature Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed

Signature Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Accessible

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, Accessible

9.4 out of 10
Exceptional
(16 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

Signature Room, 1 King Bed

  • Sleeps 4

Signature Room, 1 Queen Bed

  • Sleeps 4

Signature Room, 2 Bedrooms (King)

  • Sleeps 6

Studio Suite, Accessible

  • Sleeps 3

View all photos for Renovated 2 Bedroom, 1 King 2 Twin Beds Suite

Premium bedding, pillow-top beds, desk, laptop workspace

Renovated 2 Bedroom, 1 King 2 Twin Beds Suite

  • Sleeps 6

Deluxe King Studio

  • Sleeps 4

Deluxe Queen Studio

  • Sleeps 2

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About the area

El Paso

With a stay at Chase Suite Hotel El Paso in El Paso (East El Paso), you'll be within a 15-minute drive of Fort Bliss and Paso del Norte International Bridge. .This hotel is 12.2 mi (19.6 km) from American Consulate and 8.3 mi (13.3 km) from Sun Bowl Stadium.

What's nearby

  • Gene Roddenberry Planetarium - 9 min walk - 0.8 km
  • Bassett Place - 2 min drive - 2.3 km
  • Lone Star Golf Course - 2 min drive - 2.7 km
  • Cielo Vista Mall - 3 min drive - 4.2 km
  • Cinemark Cielo Vista Mall 14 - 4 min drive - 3.8 km

Getting around

  • El Paso Union Depot - 15 min drive
  • El Paso International Airport (ELP) - 2 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Peter Piper Pizza - ‬6 min walk
  • ‪Track One - ‬12 min walk
  • ‪District - ‬17 min walk

About this property

Chase Suite Hotel El Paso

Hotel in El Paso with 2 outdoor pools and free breakfast
Chase Suite Hotel El Paso offers 200 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a fitness center.
Make yourself at home in one of the 200 guestrooms, featuring kitchens with refrigerators and stovetops. Your pillowtop bed comes with premium bedding. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Guests can get around on the complimentary shuttle, which operates within 3 mi.
Grab a bite from the grocery/convenience store serving guests of Chase Suite Hotel El Paso. Mingle with other guests at the complimentary reception, held on select days. A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in El Paso? This hotel has 1841 square feet (171 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 2 outdoor pools
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free area shuttle
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,841 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 25 buildings
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 45 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Property is also known as

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Chase Suite Hotel El Paso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1006 reviews
Rating 8 - Good. 216 out of 1006 reviews
Rating 6 - Okay. 84 out of 1006 reviews
Rating 4 - Poor. 32 out of 1006 reviews
Rating 2 - Terrible. 45 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean inside and out . Nice soft bed Great staff
Stayed 2 nights in Sep 2025

4/10 Poor

Misty

Stayed 8 nights in Aug 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Rafael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good stay, breakfast was very good
Stayed 1 night in Sep 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the breakfast buffet was wonderful.
Stayed 1 night in Sep 2025

10/10 Excellent

Araina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

anthony

Stayed 2 nights in Jun 2025

8/10 Good

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I would stay here again however I was disappointed that my key card kept erasing and I would have to go to the front desk to have them redone. Also my room had a clogged drain whenever the second floor guest would run their water and it would overflow our sink and onto floor. Toilet ghost flushed every 15-20min. I was told that maintenance would be there the next morning, when I returned at 10 PM it had not been done. I had them switched me to a different room. Toilet didn’t flush correctly, the toilet paper holder fell off wall. It would be nice to see some signs that point to the office, the way that we entered the parking lot was very confusing and I had to call the hotel to help me find the office. Property was very clean and staff was extremely nice. The rooms I were in really need updating if you’re going to call them suites.
Stayed 2 nights in Sep 2025

10/10 Excellent

KAREN BEATRIZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

monique

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our stay was very nice . we would stay again when travel through town. It gave us plenty of room for our children and us to be comfortable. Its always a plus to have a kitchen . Breakfast was great with options to pick from. front desk was very polite and helpful at check in.
Stayed 3 nights in Aug 2025

10/10 Excellent

Miguel

Stayed 3 nights in Jun 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Aug 2025

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was amazing
Stayed 1 night in Aug 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lo que no me gusto es algunos pasillos en el exterior sucios y poco desayuno a las 8:45
Stayed 1 night in Aug 2025

6/10 Okay

Ruby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was good and spacious, the pool was nice too. Didn't like some staff and services
Stayed 1 night in Aug 2025

10/10 Excellent

Raphael

Stayed 1 night in Aug 2025

10/10 Excellent

Brenda, El Paso

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff needs to work on their customer service.
Stayed 4 nights in Aug 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Jose

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Rozetta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation stay.

Was a very pleasant stay. Nice set up and service great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Frances M.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk threw out a few sandwiches and chips after being asked for the “free social hour”. When asked about the two free beverages, he pointed to the fridge where we had to purchase drinks. He never refilled the sandwiches even though others came in to eat. I had to also ask for my complimentary bottle of wine that was included with my reservation. Dirty sheets and blanket in bag in closet for pull-out couch. Had to ask for enough towels for four and clean sheets. Very disappointed in this stay! Had just left a wonderful hotel where we stayed for over two weeks in Juárez. Very, very disappointed.
Stayed 1 night in Aug 2025

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenience between Fort Bliss and other areas. Affordable and perfect for long term stays. Kitchens were a bit dated, but it worked perfectly in meal preparations.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025