Compare Ski Hotels in Erwin

The staff at the front were very welcoming. I think it was Julia and Alice, great assets to the establishment.

Friendly and helpful staff

One of the finest hotels I've ever had the pleasure of staying in. Thomas wasn't great.

It was a comfortable place to stay.

The breakfast was great, the staff was very nice and accommodating. Will stay here again.

I don't know if I can say Ive had that type of service at a hotel in a long time. Star is genuinely pleasant and genuinely wants to ensure guests have a pleasant relaxing stress free stay. I only spent a tiny amount of time with Michelle but she was super helpful too. I dont really expect much from hospitality these days as customer service has declined drastically. If Star and Michelle could travel the country to train others how to provide a pleasant experience for guests it would be beneficial and give people reasons to seek out your brand. Thank you