During our stay, we were disappointed to find that both the steam room and sauna were out of service, and the outdoor hot tub/sauna area was not yet open. The hotel restaurant also fell short of expectations, as dining options were limited to a small section due to traveling with minors. Additionally, the advertised s’mores snack boxes were unavailable, which was another letdown. Overall, these factors made the experience less enjoyable than anticipated.
On a positive note, the front desk staff member who checked us in was outstanding—patient, kind, and engaging with our children, who had countless questions. The kids also thoroughly enjoyed the unique experience of “babysitting” fish during our stay. We booked a pontoon boat ride as well, which turned out to be a highlight. The captain was personable, professional, and truly made the experience memorable.