See all properties
Save

Excelsior Palace Portofino Coast

Photo gallery for Excelsior Palace Portofino Coast

Seasonal outdoor pool, pool umbrellas, pool loungers
Creator video - submitted by Ovizu Travel Agency
Classic Suite, Balcony, Sea View | View from room
Exclusive Double Room, Sea View
Junior Suite
Luxury
5.0 star property
9.4

Exceptional

Opulent escape with Ligurian sea views

Old world charm meets opulence with antique furniture and elegant design, offering stunning views of the Ligurian sea and Bay of Rapallo. Delight in the infinity pool, savour a tasty buffet breakfast, and enjoy exceptional service in this picturesque and serene setting.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Via San Michele Di Pagana 8, Rapallo, GE, 16035
  • Place, Marina di Rapallo
    ‪3 min walk‬
  • Place, San Michele di Pagana Beach
    ‪6 min walk‬
  • Place, Rapallo Castle
    ‪14 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪56 min drive‬

Room options

View all photos for Classic Double Room

Down duvets, minibar, in-room safe, individually furnished

Classic Double Room

9.4 out of 10
Exceptional
(26 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, individually furnished

Superior Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • Partial sea view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Exclusive Double Room, Sea View

Exclusive Double Room, Sea View

Exclusive Double Room, Sea View

9.6 out of 10
Exceptional
(30 reviews)
  • Bay view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Suite, Balcony, Sea View

Classic Suite, Balcony, Sea View | Room amenity

Classic Suite, Balcony, Sea View

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Double Room

Down duvets, minibar, in-room safe, individually furnished

Exclusive Double Room

  • Sleeps 2

View all photos for Classic Queen

Down duvets, minibar, in-room safe, individually furnished

Classic Queen

10.0 out of 10
Exceptional
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen

Down duvets, minibar, in-room safe, individually furnished

Superior Queen

9.4 out of 10
Exceptional
(6 reviews)
  • Harbor view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, individually furnished

Superior Double Room

  • Sleeps 3

View all photos for Classic Suite

Down duvets, minibar, in-room safe, individually furnished

Classic Suite

  • Sleeps 3

View all photos for Junior Suite

Dining

Junior Suite

  • Sleeps 3

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite

Down duvets, minibar, in-room safe, individually furnished

Deluxe Suite

  • Sleeps 2

View all photos for Deluxe Suite

Living area

Deluxe Suite

  • Sleeps 2

View all photos for Classic Double Room (2 Single Beds)

Down duvets, minibar, in-room safe, individually furnished

Classic Double Room (2 Single Beds)

  • Sleeps 2

Classic Queen Room (1 Queen Bed)

  • Sleeps 2

Similar properties

Sun deck
Hotel Laurin
Santa Margherita Ligure
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 805 reviews
The price is NZ$508
includes taxes & fees
19 May - 20 May
Hotel Laurin

About the area

Rapallo

With a stay at Excelsior Palace Portofino Coast in Rapallo, you'll be next to a golf course, within a 10-minute drive of Portofino Marina and San Michele di Pagana Beach. .This beach hotel is 3.5 mi (5.6 km) from Paraggi Beach and 7.5 mi (12.1 km) from Camogli Beach.

What's nearby

  • Marina di Rapallo - 3 min walk - 0.3 km
  • San Michele di Pagana Beach - 6 min walk - 0.6 km
  • Spiaggia pubblica Travello - 10 min walk - 0.8 km
  • Basilica of Sts. Gervasius and Protasius - 11 min walk - 1.0 km
  • Rapallo Castle - 14 min walk - 1.2 km

Getting around

  • Rapallo Station - 15 min walk
  • Cristoforo Colombo Airport (GOA) - 41 min drive

Restaurants

  • ‪Ristorante Vesuvio - ‬11 min walk
  • ‪Ristorante Pizzeria Nettuno - ‬12 min walk
  • ‪Bar Enoteca Il Castello - ‬15 min walk
  • ‪Sapore di Mare - ‬13 min walk
  • ‪Caffè Mazzini - ‬12 min walk

About this property

Excelsior Palace Portofino Coast

Excelsior Palace Portofino Coast offers 130 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. This Rapallo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Recreational amenities at the hotel include a private beach, a fitness center, and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, EDEN SPA – Fitness & Wellness. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 130 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and a turndown service.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Lord Byron, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rapallo? This hotel has 6458 square feet (600 square meters) of space consisting of a conference center and 9 meeting rooms.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Lord Byron - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Yachting Bar - This lobby lounge serves breakfast and light fare. Happy hour is offered. Open daily.
Sporting Bar - This poolside bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Uncovered valet parking on site (EUR 20 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Lord Byron
  • Sporting Bar
  • Yachting Bar

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Pilates classes
  • Pro golf lessons
  • Scooter/moped rentals
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Conference centre (6,458 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Built in 1901
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • One of the dining venues
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered valet parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).
Property Registration Number IT010046A17PKKRS3I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Palace
Excelsior Palace Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Rapallo
Hotel Excelsior Palace
Excelsior Palace Hotel
Excelsior Portofino Coast
Excelsior Palace Portofino Coast Hotel
Excelsior Palace Portofino Coast Rapallo
Excelsior Palace Portofino Coast Hotel Rapallo

Excelsior Palace Portofino Coast Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 761 out of 1001 reviews
Rating 8 - Good. 169 out of 1001 reviews
Rating 6 - Okay. 37 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Alessandra, Brampton

Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful views and very calm. Love the room decoration and facility. Specially outdoor pool and jacuzzi, have fantastic views upfront of beaches. Love it! I will come back definitely!!!
Stayed 2 nights in Jan 2026

10/10 Excellent

C J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Beautiful hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy. Bellman very helpful in bringing bags and explaining how to get around.
Almost the cocktail hour
Nice pool. Not so nice weather.
Stayed 1 night in Dec 2025

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities
Exceptional experience, as always! We have been to this hotel 5 times because every time they prove their 5* rating is not just about their amazing hotel, but their staff is outstanding. From arriva to departure, we feel wecomed, and cared for. Have never been in a hotel that does everything so well. AND every year they seem to make the hotel better! This year they opened an expanded spa: 4 types of saunas, indoor pool, hydrotherapy pool, pool-side bar/restaurant, beautiful indoor & outoor lounging areas. This on top of the infinity pool that first seduced us to book here: hanging out over the med looking down the Portofino Peninsula in a warm pool in winter? OMG! Paradise. Breakfast is the best. Smoked salmon, fresh fruit, great assortment of cheeses, wonderful baked goods, eggs cooked to order (as well as chafing dishes of fried eggs, scrambled eggs, bacon, sausage) prosecco, juices, coffee made to order. All overlooking the Med and the harbor of Rapallo. The desk staff, bell hops, house keeping, dining staff, spa staff - every single person seems happy in their work and makes you feel welcomed, pampered. We have raved about this hotel for years: and we are already thinking about when we will go back. We spend 50-75 nights a year in hotels of many types in many parts of the world: this is our favorite. Don't hesitate!
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
magnificent property
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Great staff. Incredible views. Beware that the the main entrance for the hotel is located up a very long and very steep driveway from the main road. It would've been helpful if the side entrance near bus stop was open to guests.
Stayed 3 nights in Oct 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a true five star experience… staff exceptionally service oriented, amazing breakfast, fabulous amenities and a great location
Stayed 7 nights in Nov 2025

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in terms of property, staff, and service is truly 5 star. A very special place to enjoy a holiday!
Stayed 2 nights in Oct 2025

8/10 Good

Gennaro

Business traveller, Travelled with partner
Liked: Amenities
Beautiful property walking distance to the town. Lack of a usb outlet in the room. Staff was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

louis, newtown

Stayed 3 nights in Oct 2025

10/10 Excellent

Douglas, Temecula

Stayed 2 nights in Oct 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, own covered safe parking, good size room, convenient and elegant lobby bar, friendly staff at restaurant, good selection at all-inclusive breakfast. They do get fully booked, so book in advance.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff and well appointed rooms with many amenities on site for relaxation. Views are incredible. Best gym, sauna and pool we saw while in Italy. Go into town for food though; it very very pricey at the hotel compared to local restaurants. Ride up the coast to Recco for uncrowded beaches and the best street food and gelato. Be prepared to walk as in any place in Italy, but especially at the coast it is not flat!
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish our stay at the Excelsior Palace was incredible. The property is beautiful. The staff is friendly, helpful and welcoming, and all the amenities are incredible. The breakfast was wonderful and every detail of our stay was perfect. Would absolutely recommend this to anyone I know and hope that we are lucky enough to come back one day.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nader

Stayed 3 nights in Sep 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So rarely do you actually get a 5 start hotel that actually lives up to that accolade, but this one does. Room and property was beautiful, breakfast and bar lovely but the staff throughout excelled and actually made the 5 star service you would expect. From check in, to bar staff, restaurant and room maids everyone made you feel welcomed with so many little extras to spoil you and make your stay that little bit more special. Truly an excellent stay. Thank you so much.
Stayed 2 nights in Oct 2025

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite facilities and service. Thank you
Stayed 5 nights in Sep 2025

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind staff, beautiful property and location
Stayed 1 night in Oct 2025

10/10 Excellent

Kavos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for such a great acumidation. Staff at front desk "Tazanna" was amazing and perfect
Stayed 1 night in Oct 2025

10/10 Excellent

SHUANGBO

Stayed 4 nights in Sep 2025

10/10 Excellent

Chris

Stayed 2 nights in Sep 2025

8/10 Good

Pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and service was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and beautiful view and access to Mediterranean
Stayed 3 nights in Sep 2025