With a stay at Porta Faenza Hotel, you'll be centrally located in Florence, just a 4-minute walk from Fortezza da Basso and 6 minutes by foot from Piazza di Santa Maria Novella. .This family-friendly hotel is 0.4 mi (0.6 km) from Basilica of Santa Maria Novella and 0.5 mi (0.8 km) from Cathedral of Santa Maria del Fiore.
What's nearby
Via Faenza - 1 min walk - 0.0 km
Fortezza da Basso - 3 min walk - 0.3 km
Central Market - 3 min walk - 0.3 km
Piazza di Santa Maria Novella - 6 min walk - 0.6 km
Basilica of Santa Maria Novella - 6 min walk - 0.6 km
Getting around
Fortezza Tram Stop - 4 min walk
Florence Santa Maria Novella Station - 5 min walk
Florence Airport, Peretola (FLR) - 10 min drive
Restaurants
Bar Tonarelli - 4 min walk
Burger King - 3 min walk
Mò Si Caffetteria alla Vecchia Maniera - 3 min walk
Matto Matto - 4 min walk
Bondi Focacceria - 4 min walk
About this property
Porta Faenza Hotel
Family-friendly hotel with a bar, 7-minute walk to Basilica of Santa Maria Novella
Porta Faenza Hotel offers 25 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with digital channels and Netflix.
Bathrooms include complimentary toiletries and hair dryers. This Florence hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 25 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Parking on site (EUR 30 per day)
Limited on-site self parking
Food and drink
Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 8 for adults and EUR 8 for children
A bar/lounge
Family friendly
High chair
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift
Low-height electrical sockets in bathroom
Stair-free path to entrance
More
3 floors
Smoke-free property
Room amenities
Bedroom
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
40-inch smart TV with digital channels
Netflix
Streaming services
Food and drink
Electric kettle
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
Self parking fee: EUR 30 per day
Rollaway bed fee: EUR 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT048017A1HE2XS57V
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Hotel Porta Faenza
Porta Faenza
Porta Faenza Florence
Porta Faenza Hotel
Porta Faenza Hotel Florence
Porta Faenza Hotel Hotel
Porta Faenza Hotel Florence
Porta Faenza Hotel Hotel Florence
Porta Faenza Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 648 out of 1001 reviews
10 - Excellent
648
Rating 8 - Good. 286 out of 1001 reviews
8 - Good
286
Rating 6 - Okay. 50 out of 1001 reviews
6 - Okay
50
Rating 4 - Poor. 14 out of 1001 reviews
4 - Poor
14
Rating 2 - Terrible. 3 out of 1001 reviews
2 - Terrible
3
9.2/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
Reviews
8/10 Good
Cristin
1 Nov 2025
Liked: Cleanliness, staff & service, amenities
The room was clean (showing its age a little, but totally fine) bathroom modern and good water pressure in the shower. Great location a little out of the fray but still easy to walk to major sites. Only a 5-7 minute walk from the SMN train station. Several nice restaurants close by. There was only soap and hair/body shampoo provided, so bring some conditioner and body lotion if you need it! Breakfast was excellent. I would stay here again.
This is a very nice hotel very conveniently located to both train station and the historical center of Florence. The staff was very friendly. The room was beautiful. We enjoyed the breakfast.
Beautiful well kept Boutique style hotel located in a perfect spot in Florence, the staff offers great service and very friendly, our room was large and beautiful,
located 300 yards away from the Santa Maria Novella train station and a walkable distance from all the nice attractions in Florence including a 15 minutes walk to the Academia Museum, Wife and I stayed there and have a great time we will get back to this hotel soon
The hotel was so convenient, breakfast was excellent and the cleaning staff was wonderful. I would highly recommend this hotel especially if traveling solo.
Teresa
Stayed 4 nights in Sep 2025
8/10 Good
Dov
Travelled with family
14 Oct 2025
Liked: Cleanliness, staff & service
The room was very small.
Staff and location were great, really good b'fast.
This was a very nice hotel in an area close enough to be an easy walk to the city center. The only negative was the room size (double) was quite small without enough shelf space to fully open our carry-on sized suitecases. On the other hand, the breakfast was exceptional with the only Starebucks quality americano coffee that we had in Italy.
We had a pleasant experience right from the start. Allegra checked us in and gave us a map with insights on the most important areas to visit as we walked through Florence. The hotel is perfectly located, which was most important to us. The rooms included a good sized bathroom and shower and were comfortable and clean. If you are looking for a comfortable and clean place to stay that is in the heart of the city then this should be high on your list. We would stay here again.
We loved our stay here! The hotel was very clean, perfectly located in the middle of Florence, and the staff were always friendly and helpful. Breakfasts were excellent, and there are plenty of amazing restaurants just steps away. Highly recommend!
Everything was great. The room was spacious and very clean. Nice staff. Great breakfast and the air conditioning was amazing as the weather was hot. I highly recommend.