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Hotel Casazul

2.5 star property

Photo gallery for Hotel Casazul

Terrace/patio
Front of property
Reception
Basic Twin Room
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle La Union, Flores, Peten, 01010
  • Place, Las Guacamayas Biological Station
    ‪2 min walk‬
  • Place, Church of Our Lady of the Remedies
    ‪3 min walk‬
  • Place, Flores Dock
    ‪5 min walk‬
  • Airport, Flores (FRS-Mundo Maya Intl.)
    ‪13 min drive‬

Room options

View all photos for Basic Twin Room

In-room safe, desk, blackout curtains, free WiFi

Basic Twin Room

7.2 out of 10
Good
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed and 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 16 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Lake view
  • 16 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Single Room

Premium Single Room

Premium Single Room

  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • Sleeps 2
  • 1 Large Single Bed and 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Double Room

  • Lake view
  • Sleeps 2
  • 1 Double Bed and 1 Large Single Bed

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About the area

Flores

When you stay at Hotel Casazul in Flores, you'll be near the airport, just steps from Church of Our Lady of the Remedies and Las Guacamayas Biological Station. .This hotel is 0.3 mi (0.5 km) from Flores Dock and 0.9 mi (1.4 km) from Central Park.

What's nearby

  • Las Guacamayas Biological Station - 2 min walk - 0.2 km
  • Church of Our Lady of the Remedies - 3 min walk - 0.3 km
  • Flores Dock - 5 min walk - 0.5 km
  • Lake Petén Itzá - 10 min walk - 0.9 km
  • Maya Mall - 11 min walk - 1.0 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 11 min drive

Restaurants

  • ‪Maracuyá - ‬3 min walk
  • ‪Ristoranto Terrazzo - ‬2 min walk
  • ‪El Sótano - ‬6 min walk
  • ‪El Tropico bar & Grill - ‬6 min walk
  • ‪Cool Beans - ‬2 min walk

About this property

Hotel Casazul

Hotel in Flores, steps from Church of Our Lady of the Remedies
Hotel Casazul offers 9 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 9 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Casazul
Casazul Flores
Hotel Casazul
Hotel Casazul Flores
Hotel Casazul Hotel
Hotel Casazul Flores
Hotel Casazul Hotel Flores

Hotel Casazul Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 99 out of 216 reviews
Rating 8 - Good. 94 out of 216 reviews
Rating 6 - Okay. 18 out of 216 reviews
Rating 4 - Poor. 1 out of 216 reviews
Rating 2 - Terrible. 4 out of 216 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Arlo

Liked: Staff & service
Good room. Thank you. Good view and fresh breezes. No warm water. WiFi did not work. Adults working in hotel were good. Younger boy doing check in was inexperienced and said little.
Stayed 1 night in Nov 2025

10/10 Excellent

Sisay, Mukilteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service with good English speaking front desk manager.
Stayed 2 nights in Oct 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rudy was super helpful and kind. Made the check in experience a breeze! He also stepped out to show me parking! Would definitely stay here again
Stayed 2 nights in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Nestor

Liked: Cleanliness
Bien
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Maria

Stayed 2 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. The view from the balcony. Free instant coffee and tea and drinking water dispenser. The staff was amazing, so helpful and caring.
View from our balcony.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Gran hotel
Stayed 2 nights in May 2025

6/10 Okay

JOSE

Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Lindsey

Liked: Cleanliness, staff & service
The location is good (on the island) and the staff were friendly. The free coffee and bread rolls was nice, in the absence of breakfast being available. The room was a bit dark, as the advertised balcony isn't really a balcony but a small enclosed room attached to the room. The terrace is nice but there is no bar service (although the minibar is well priced). The staff were friendly but not very forthcoming with information unless asked. For example, I only found out about the swimming pool (at a nearby hotel), wifi, terrace and coffee because I either asked or looked for it. The hotel is clean and the bed was comfortable. The shower was hot and had good water pressure.
Stayed 3 nights in Mar 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great value on the water! Clean, safe, AC, great views to the water, bed was nice. It’s a little dated, but clean and everything is close. But be prepared, like all hotels in Flores you have to search for parking. There must have been 20 restaurants within 200 yards walk.
Stayed 1 night in Mar 2025

10/10 Excellent

Olivia

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy spot in Flores. Great views of the lake. Receptionists very friendly and allowed me to store my luggage after checkout. WiFi did not work very well so relied on my phone’s data.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fabio A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the staff very helpful and corteus.
Stayed 1 night in Feb 2025

10/10 Excellent

Jola

Stayed 2 nights in Feb 2025

10/10 Excellent

Henry De La

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Showers are really powerful and the room was really clean. Part of the terrace was being repainted but nonetheless the outlook was beautiful. We didn’t eat here so can’t comment on the food.
Stayed 4 nights in Nov 2024

10/10 Excellent

Me

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor. Friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Casazul was fantastic. Great views of the lake and sunset, lots of great dining options extremely close and great staff.
Stayed 3 nights in Jun 2024