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Burlington Hotel, Best Western Premier Collection

4.0 star property

Photo gallery for Burlington Hotel, Best Western Premier Collection

Exterior
2 bars/lounges, cocktail bar
British cuisine
View from property
Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View map
3-5 Earls Avenue, Folkestone, England, CT20 2HR
  • Leas Cliff Hall
    ‪7 min walk‬
  • Folkestone Beach
    ‪3 min drive‬
  • Folkestone Harbour
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

9.0 out of 10
Wonderful
(18 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

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Exterior

voco The Clifton Folkestone by IHG

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includes taxes & fees
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About the area

Folkestone

When you stay at Burlington Hotel, Best Western Premier Collection in Folkestone, you'll be in the business district, within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. .This hotel is 11 mi (17.7 km) from Dover Castle and 11.2 mi (18 km) from White Cliffs of Dover.

What's nearby

  • Lower Leas Coastal Park - 2 min walk - 0.2 km
  • Sandgate Beach - 3 min walk - 0.3 km
  • Leas Cliff Hall - 7 min walk - 0.7 km
  • Folkestone Beach - 3 min drive - 2.0 km
  • Folkestone Harbour - 3 min drive - 2.0 km

Getting around

  • Folkestone Central Station - 15 min walk

Restaurants

  • ‪The Bouverie Tap - ‬9 min walk
  • ‪Conchita's Mexican Restaurant - ‬10 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬11 min walk
  • ‪Rosemont - ‬9 min walk
  • ‪Keppels Bar - ‬2 min walk

About this property

Burlington Hotel, Best Western Premier Collection

Victorian hotel with bars and a 24-hour front desk
Burlington Hotel, Best Western Premier Collection offers 58 accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 58 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Victorian hotel include wedding services and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Bay Tree Bar and Grill - This cocktail bar specializes in British cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10 AM for a fee: GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bay Tree Bar and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone

Reviews

Burlington Hotel, Best Western Premier Collection Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 557 out of 1006 reviews
Rating 8 - Good. 321 out of 1006 reviews
Rating 6 - Okay. 87 out of 1006 reviews
Rating 4 - Poor. 26 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

Reviews

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique
Stayed 1 night in Jun 2025

10/10 Excellent

Katrina

Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Caron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel because it has parking out the front of the building, but it is on a first come first Parking. However, I was disappointed to see someone had parked in the disabled bay without a disabled badge on display therefore I was unable to use the bay with my badge. I was most upset. The hotel had no plans in place or initiative to find out who had parked their car in that bay whether it was a hotel guest or as they said, it could be someone off the street. I was disappointed a hotel would allow this to happen they said this often happens on a regular basis. But everything elsewas superb.
Stayed 1 night in Jun 2025

10/10 Excellent

BARRY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location for exploring Folkestone. We upgraded to a superior double room which was very spacious as was the en-suite. Very tastefully decorated, comfortable king sized bed. Partial sea view. The staff were all very helpful and friendly and we look forward to a return visit.
Stayed 1 night in Jun 2025

10/10 Excellent

Kishori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a perfect lovely waterfront view, from my room, birds and flowers. And the bartender Oleski was courteous and friendly. Could not want for more pleasant stay. Would definitely recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony Hannington

Stayed 1 night in Jun 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok, room small and very warm, pigeons kept sitting on ledge outside as the deterrents (spikes) were incomplete and were noisy which meant opening window wasn’t at all great. Decent location and staff friendly though
Stayed 1 night in Jun 2025

8/10 Good

stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a great location, lovely bar area as well
Stayed 1 night in May 2025

8/10 Good

Seref Ugur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kwongfat

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location within easy reach to town centre and the beach front
Stayed 1 night in Jun 2025

8/10 Good

Judy

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue with this hotel is the parking is very restrictive staff are lovely and hotel very clean had dinner in the bar which was good and breakfast was nice
Stayed 1 night in May 2025

10/10 Excellent

siobhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always
Stayed 3 nights in May 2025

10/10 Excellent

Sunitha, Slough

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful comfortable stay - we were upgraded too!!! We loved the facility - warm and welcoming, clean and beautiful, did not lack anything We will choose Best Western everywhere we go!!
Stayed 1 night in May 2025

6/10 Okay

Jacqueline

Stayed 1 night in May 2025

2/10 Terrible

Robert

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
NOT DISABLED FRIENDLY. Do not stay if you can't walk up 10 steps. Rude staff when you ask for the locked disabled door to be opened leaving the hotel and returning.
Stayed 2 nights in May 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room was small and tired, the bed was worn out uncomfortable and if this was my first stay it would be my last. Previous stays were much be
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Siobhan

Stayed 1 night in Apr 2025

8/10 Good

Gilmour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025