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Grand Burstin Hotel Folkestone

3.0 star property

Photo gallery for Grand Burstin Hotel Folkestone

View from property
Standard Double Room
Indoor pool
Reception
Coffee shop

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Bar

Explore the area

View map
The Harbour, Folkestone, England, CT20 1TX
  • Folkestone Harbour
    ‪2 min walk‬
  • Folkestone Beach
    ‪6 min walk‬
  • Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Twin Room With Sea View

Premier Twin Room With Sea View

Premier Twin Room With Sea View

7.0 out of 10
Good
(4 reviews)
  • 2 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Premier Double Room with Sea View

Premier Double Room with Sea View

Premier Double Room with Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(24 reviews)
  • 2 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(78 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Folkestone

When you stay at Grand Burstin Hotel Folkestone in Folkestone, you'll be near the beach, within a 15-minute drive of Dover Western Docks Cruise Terminal and Port Lympne Wild Animal Park and Gardens. .This hotel is 9 mi (14.5 km) from Dover Castle and 9.2 mi (14.8 km) from White Cliffs of Dover.

What's nearby

  • Folkestone Harbour - 2 min walk - 0.2 km
  • Folkestone Beach - 6 min walk - 0.5 km
  • Lower Leas Coastal Park - 7 min walk - 0.7 km
  • Leas Cliff Hall - 13 min walk - 1.1 km
  • Sandgate Beach - 19 min walk - 1.6 km

Getting around

  • Folkestone Harbour Station - 7 min walk
  • Gatwick Airport (LGW) - 90 min drive

Restaurants

  • ‪Harbour Fish Bar - ‬2 min walk
  • ‪The British Lion - ‬6 min walk
  • ‪The Harbour Inn - ‬1 min walk
  • ‪Marleys - ‬4 min walk
  • ‪Steep Street Coffee House - ‬4 min walk

About this property

Grand Burstin Hotel Folkestone

Hotel in Folkestone with 2 restaurants and a nightclub
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 550 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a nightclub, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at Harbour Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Reviews

Grand Burstin Hotel Folkestone Reviews

7.0

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 305 out of 1016 reviews
Rating 8 - Good. 276 out of 1016 reviews
Rating 6 - Okay. 183 out of 1016 reviews
Rating 4 - Poor. 109 out of 1016 reviews
Rating 2 - Terrible. 143 out of 1016 reviews

Reviews

10/10 Excellent

Johanna

Business traveller
Liked: Cleanliness, staff & service, room comfort

Clean and comfortable

Have stayed here a few times. The clientele here can be a bit mixed and have seen some interesting characters but the rooms are clean and comfortable and more often or not with a lovely view of the harbour. For the price I can't fault it. If you want something a bit more upmarket you have to pay for it. But for a bed for the night and the location to the port - this place is excellent.
Stayed 1 night in May 2025

2/10 Terrible

michael peter

Travelled with pets, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting place staff are useless and not efficient the whole hotel is a shambles it was that bad I even had to apologize to my dog for making him stay in this dirty outdated hotel the clientele that this place attracts speaks volumes and anyone giving good reviews are fake reviews there is nothing good about this place the only good thing is when you check out .!
Stayed 1 night in Jun 2025

6/10 Okay

Tracy

Liked: Cleanliness

Iconic old hotel with some bumps

The view was spectacular and the location was amazing. Iconic Hotel. But fire alarm went off first thing in the morning two days in a row, so while I paid for late checkout, I left early because I couldn’t sleep in. Shower was broken and tv didn’t work.
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen

Stayed 4 nights in Jun 2025

6/10 Okay

Karon

Disliked: Amenities
Stayed 1 night in Jun 2025

8/10 Good

Dave

Stayed 1 night in Jun 2025

4/10 Poor

David

Disliked: Property conditions & facilities
The staff were excellent. The food was acceptable. However, the hotel is terrible. Very run down and tired. Extremely uncomfortable bed. Not even enough hot water to run a shallow bath. Room was very noisy. Had to get up at Midnight, go to reception, and complain about the noise from the room next door. It might be cheap, but I cannot recommend this hotel to anyone. Unless it is just to pop in for the carvery.
Stayed 1 night in Jun 2025

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, amenities
The location of this hotel is just great and we had a gorgeous sea view. Rooms are spacious and clean, just needs a bit of an upgrade
Stayed 1 night in Jun 2025

8/10 Good

Kai

Disliked: Amenities
The bathroom water system no good and not convenient. Whole room need a big , big improvements.
Stayed 1 night in Jun 2025

8/10 Good

Alfie

Stayed 1 night in Jun 2025

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities

Not great

Arrived and rokm wasnt ready, waited twenty minutes to get the key card fkr the room for it to be in a mess and bed not made very dirty indeed....
Stayed 1 night in Jun 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly

Always use this hotel , clean , comfortable and central . Friendly staff
Stayed 5 nights in Jun 2025

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
Clearly in a recent renovated room, was clean and fresh. Balcony and view fantastic. Breakfast offerings were good. Mattress was very hard and quite worn out, but bedding was good and clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room,seaview .
Stayed 3 nights in May 2025

4/10 Poor

ollie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Gavin

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not again

No lift working place a mess no food machine working
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

When I arrived the reception staff was rude, couldn’t answer my questions. Wasn’t given any informations about the breakfast or anything else taking place in or on the weekend. Kids running everywhere, lots of people complaining. Booked the hotel as I had a wedding to attend just down the road. No phone in the room to contact receptionist if there was an emergency. Dirty bed sheets and towels! Good job I packed my own! Bathroom was horrible. Iron all burnt out on metal plate.
Stayed 2 nights in May 2025

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The bed was awful, so very squeaky and hard, and the room was stifling even with using the fan
Stayed 1 night in May 2025

8/10 Good

Asta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location. We were able to park our car in hotel's car park for a £5 a day.
Stayed 1 night in May 2025

8/10 Good

KEVIN

Travelled with group
Liked: Cleanliness, staff & service, room comfort

France

Hotel is looking a little tired but rooms were clean and everything worked.
Stayed 1 night in May 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely spot with great views. Room was fine for the one night. Breakfast was good enough and the price was pleasing. We travelled as a family of 6. We couldn’t get into the car park so used a nearby one which was more expensive but that was the only choice.
Stayed 1 night in May 2025

6/10 Okay

Brianl

Liked: Amenities, property conditions & facilities
Stayed 3 nights in May 2025