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The Southcliff Hotel

2.5 star property

Photo gallery for The Southcliff Hotel

Front of property
Bar (on property)
Bar (on property)
Reception
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View map
22-26 The Leas, Folkestone, England, CT20 2DY
  • Place, Leas Cliff Hall
    ‪1 min walk‬
  • Place, Folkestone Harbour
    ‪12 min walk‬
  • Place, Folkestone Beach
    ‪16 min walk‬

Room options

View all photos for Standard Double Room, 1 Double Bed, City View

Standard Double Room, 1 Double Bed, City View

Standard Double Room, 1 Double Bed, City View

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Sea View

Standard Double Room, 1 Double Bed, Sea View

Standard Double Room, 1 Double Bed, Sea View

  • 12 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Balcony, Sea View

Standard Double Room, Balcony, Sea View

Standard Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, City View

Standard Twin Room, 2 Single Beds, City View

Standard Twin Room, 2 Single Beds, City View

  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 6 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Quadruple Room, Multiple Beds, City View

Family Quadruple Room, Multiple Beds, City View

Family Quadruple Room, Multiple Beds, City View

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room, Multiple Beds, Sea View

Family Quadruple Room, Multiple Beds, Sea View

Family Quadruple Room, Multiple Beds, Sea View

  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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includes taxes & fees
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About the area

Folkestone

With a stay at The Southcliff Hotel, you'll be centrally located in Folkestone, within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. .This beach hotel is 9.5 mi (15.2 km) from Dover Castle and 9.7 mi (15.6 km) from White Cliffs of Dover.

What's nearby

  • Leas Cliff Hall - 1 min walk - 0.2 km
  • Lower Leas Coastal Park - 2 min walk - 0.2 km
  • Sandgate Beach - 7 min walk - 0.6 km
  • Folkestone Harbour - 12 min walk - 1.0 km
  • Folkestone Beach - 16 min walk - 1.4 km

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪The Bouverie Tap - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪The Chambers - ‬4 min walk
  • ‪KFC - ‬4 min walk
  • ‪Rosemont - ‬3 min walk

About this property

The Southcliff Hotel

Beach hotel in Folkestone
The Southcliff Hotel offers 68 accommodations with coffee/tea makers and complimentary toiletries. 22-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 68 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Featured amenities include express check-out, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Onsite parking includes off-street options

Things to do

  • 9-hole adjacent golf course

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Banquet hall
  • Built in 1865
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children 1 and younger are not allowed at this property; All guests older than 1 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 7 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Southcliff Folkestone
Southcliff Hotel
Southcliff Hotel Folkestone
The Southcliff Folkestone, Kent, UK
The Southcliff Hotel Folkestone
Southcliff Hotel Folkestone
The Southcliff
The Southcliff Hotel

Reviews

The Southcliff Hotel Reviews

7.2

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 253 out of 1001 reviews
Rating 8 - Good. 338 out of 1001 reviews
Rating 6 - Okay. 225 out of 1001 reviews
Rating 4 - Poor. 119 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

Reviews

8/10 Good

Kris

Travelled with group
Liked: Cleanliness, staff & service
Lovely staff. An older hotel but clean and a lovely location.
Stayed 1 night in Jul 2025

6/10 Okay

steve

Travelled with group
Liked: Staff & service
Ok for a stop off before channel crossing
Stayed 1 night in Jul 2025

4/10 Poor

Sydney H

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Tara

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Leya

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Steven

Travelled with group
The hotel was ok for what we needed, 12 blokes on a golfing trip don't have sophisticated tastes. My biggest complaint was parking, on the first night we couldn't find anywhere to legally park within half a mile, but after about 7pm, we moved our cars right outside the hotel for free parking till 8.00 the next morning
Stayed 2 nights in Jul 2025

4/10 Poor

Jolanta

Stayed 2 nights in Jul 2025

8/10 Good

Samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Southcliffe

Great Staff- great hotel- Great area- will go again- very economical
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities

Good location

Good location with parking out front. Have still not returned my £30 “deposit” which I am not sure what was for.
Stayed 1 night in Jun 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Perfect stopover before heading to Dover.
Stayed 1 night in Jul 2025

6/10 Okay

Jon

Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Helene, Upminster

Stayed 1 night in Jul 2025

8/10 Good

Pushkar

Liked: Cleanliness, staff & service, property conditions & facilities
A Convenient place as a stop over for the shuttle.
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

At the start there was an unexpected deposit to pay of £60! We were initially given rooms that hadn’t been cleaned. Had to wait for new room key while the manager dealt with another complaint. Manager and receptionist had an argument in the lobby. Building was very dated, not seemingly in good condition. The rooms themselves were clean enough though tired & dated. Windows don’t stay open. There was a puddle on the bathroom floor. Would not recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Sudipta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, room comfort

This hotel is slowly being refurbished.

Hotel is under renovation (and probably has been for some time) so we didn't expect much. Parking can be a problem, but we managed to find a spot 100 yds away. Parking is free (but scarce) between 6pm and 8am. We arrived at 5.25pm so only had to pay until 6pm. Receptionist was a delight but seemed to be the only staff on duty - she doubled up as bartender. Lift ancient and cramped. Found our room on top floor but it hadn't yet had it's card key lock fitted, had to return to reception for physical key - receptionist full of apologies. Room was spotless and larger than we expected for a "compact double". Spacious bathroom and tea and coffee making. Bar was reasonably priced. We sat outside on the front terrace. View was great and it was surprisingly quiet apart from some aggresive Herring Gulls. A few building bits and pieces here and there. It would be churlish to criticise this hotel at the price they are charging. We stayed just one night before catching an early ferry. Stay again? Absolutely!
Stayed 1 night in Jun 2025

6/10 Okay

Robert E DAVIES

Travelled with group
Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room had been refurbished to a high standard. The staff were very helpful & nothing was too much trouble.
Stayed 4 nights in Jun 2025

6/10 Okay

Michael

Travelled with partner
Disliked: Property conditions & facilities
Convenient location close to town centre and beach. Room was basic but sufficient if it's just somewhere to sleep,as it was for us. Only problem was the shower which took a while to get up speed. Had to lay shower head in the tray to get full flow!
Stayed 3 nights in Jun 2025

8/10 Good

Darren

Liked: Cleanliness, amenities
Stayed 1 night in Jun 2025

8/10 Good

jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Southcliff has a great location high above the beach. I got a great view of a massive thunderstorm over France. It also has a smallish lift (elevator) to all floors. My ensuite bathroom room was small but adequate. The window was difficult to open (and keep open). Two electrical outlets are not enough in the 21st century.
Stayed 2 nights in Jun 2025

2/10 Terrible

Shelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place needs work. Not clean. The water is very hot and cannot be adjusted
Stayed 1 night in Jun 2025

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful - This is why it is so cheap

Really sorry to say this but this place is a dump! Windows don't open, no AC, dirty bed sheets, shower was awful and leaked, bed was rock hard, pillows tiny and gave me a really sore neck, awful smell, dodgy lift, huge piles of dirt and rubbish out the front, really noisy at night (hearing "call to prayer" multiple times through the night from residents upstairs"). I would never stay here again.
Stayed 1 night in Jun 2025

4/10 Poor

Nicholas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I don’t like to give negative reviews but this place was very run down and could do with a big renovation. The bathroom was grubby and dated, the furniture was dated. If felt like I was in the 80’s again. We were meant to stay 2 nights but only ended up staying for one because it wasn’t a pleasant place to stay. The only positive thing I could say is that the location was good and the staff were friendly.
Stayed 2 nights in Jun 2025