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Capri by Fraser Frankfurt

4.5 star property

Photo gallery for Capri by Fraser Frankfurt

Lobby sitting area
Exterior
Exterior
Lobby lounge
Gym

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Europa-Allee 42, Frankfurt, 60327
  • Place, Frankfurt Trade Fair
    ‪1 min walk‬
  • Place, Skyline Plaza
    ‪3 min walk‬
  • Place, Congress Center Messe Frankfurt
    ‪4 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout curtains

Executive Studio

  • Sleeps 2

View all photos for One Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Executive Apartment

  • Sleeps 3

View all photos for Deluxe King Studio

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King Studio

  • Sleeps 2

View all photos for Deluxe Twin Studio

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Studio

  • Sleeps 2

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Bedroom

8.6 out of 10
Excellent
(8 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio, 2 Single Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Studio

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio

9.6 out of 10
Exceptional
(26 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout curtains

Executive Studio

9.8 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Apartment

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Deluxe Apartment

  • Sleeps 2

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About the area

Frankfurt

With a stay at Capri by Fraser Frankfurt, you'll be centrally located in Frankfurt, within a 5-minute drive of Frankfurt Trade Fair and Alte Oper. .This luxury hotel is 2.4 mi (3.9 km) from Frankfurt Christmas Market and 2.4 mi (3.9 km) from Römerberg.

What's nearby

  • Frankfurt Trade Fair - 1 min walk - 0.1 km
  • Skyline Plaza - 3 min walk - 0.3 km
  • Congress Center Messe Frankfurt - 4 min walk - 0.4 km
  • Festhalle Frankfurt - 6 min walk - 0.5 km
  • Goethe University Frankfurt Campus Bockenheim - 9 min walk - 0.8 km

Getting around

  • Dubliner Straße Bus Stop - 6 min walk
  • Güterplatz Tram Stop - 8 min walk
  • Frankfurt Airport (FRA) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Caf’e Lemon - ‬8 min walk
  • ‪NFT Skybar - ‬6 min walk
  • ‪Restaurant Trilogie - ‬5 min walk
  • ‪Restaurant Metropol - ‬9 min walk

About this property

Capri by Fraser Frankfurt

Capri by Fraser Frankfurt offers 153 air-conditioned accommodations with laptop-compatible safes and bathrobes. Flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. This Frankfurt hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 153 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include laptop-compatible safes and desks, and housekeeping is provided weekly.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Stop by the hotel's restaurant, Caprilicious, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Caprilicious - This restaurant serves breakfast, lunch, and dinner.
Drinx - Onsite bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caprilicious
  • Drinx

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • Lift

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2015
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Capri Fraser Frankfurt Aparthotel
Capri Fraser Frankfurt
Capri by Fraser Frankfurt Hotel
Capri by Fraser Frankfurt Frankfurt
Capri by Fraser Frankfurt Hotel Frankfurt

Capri by Fraser Frankfurt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

William

Stayed 2 nights in Dec 2025

10/10 Excellent

Chetan

Stayed 3 nights in Dec 2025

8/10 Good

Alberto

Business traveller
Liked: Property conditions & facilities
Overall good positive experience
Stayed 1 night in Nov 2025

10/10 Excellent

Abdou-Baste

Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Stayed 2 nights in Nov 2025

10/10 Excellent

Walid

Stayed 2 nights in Nov 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Nov 2025

10/10 Excellent

Edna

Stayed 1 night in Nov 2025

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities
Amazing hotel, really.friendy.staff and absolutely.would recommend
Stayed 2 nights in Nov 2025

2/10 Terrible

HASAN

Travelled with family, Business traveller
Disliked: Cleanliness
Subject: Formal Complaint Regarding Room Cleaning, Service Quality, and Unreturned Security Deposit Dear Sir/Madam, I would like to file a formal complaint regarding my recent stay at your hotel. During the booking process, two rooms were reserved—one for two nights and another for one night. However, after checking in, we were surprised to find that there was no housekeeping service provided for the rooms. This is the first time we experience such an issue in any hotel worldwide. In addition, we paid for the rooms in cash and requested a partial deduction from the total amount in compensation for the lack of room cleaning, but our request was denied. Furthermore, we were informed that if we needed towels, toiletries, shampoo, or other basic amenities, we would have to personally go to the reception to request and collect them. This practice is highly unusual and not acceptable in any reputable hotel. Moreover, an amount of €50 was held on my credit card as a security deposit. Upon checking out, we asked for the refund to be processed immediately. Unfortunately, we were informed that the amount would be returned within two days to the credit card account. It has now been five days, and the amount has still not been refunded. This overall experience was very disappointing and far below the standards expected from a hotel. I kindly request that you take the necessary action to resolve these issues and ensure the immediate refund of the security deposit. Thank you .HASAN SHALABI
Stayed 1 night in Nov 2025

8/10 Good

Colin

Stayed 2 nights in Nov 2025

6/10 Okay

HASAN

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Room evaluation: The rooms are spacious and fully equipped with all necessary amenities, but the lack of room-cleaning service for two days is very disappointing. The hotel’s location is very good, close to the city center. Breakfast: Very good and varied. Staff: Average — not cooperative and not proactive. Overall, the hotel is overpriced, especially considering that room-cleaning services are not available.
Stayed 2 nights in Nov 2025

10/10 Excellent

Syed

Stayed 4 nights in Oct 2025

6/10 Okay

TUAN

Liked: Cleanliness, property conditions & facilities
I have stayed at Capri many times in the past and this time was disappointing. The hotel was experiencing a hot water issue in the day of my check in. After a long 13 hour travel day, all I wanted was a hot shower and bed. No one informed me that the hotel was having an issue with hot water and when it would be fixed. I get to my room and jump in the shower. To my surprise no hot water. I have to get out and run downstairs and ask reception about the issues. They bring out a piece of paper stating there would be no hot water for a period from 11:00-1:00. I quickly point out it’s now 2:00. They didn’t know how to respond. If I had been told in the beginning, it would not have been a problem and I would have waited to shower. The 2 night my key didn’t work. They had to program it again. During my whole stay a different persons name was on my TV , and I wasn’t sure if the person would suddenly show up to my room in the middle of the night. The parking ticket also didn’t work the second day even though I had prepaid for parking for my whole stay. Just a comedy of errors!
Stayed 2 nights in Oct 2025

10/10 Excellent

Abbas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 10 nights in Sep 2025

10/10 Excellent

AMY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the size of the room and the amenities in the room. The staff was very helpful and friendly. We will stay at Capri again when we are in Frankfurt Germany.
Stayed 1 night in Sep 2025

10/10 Excellent

Amar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

AMY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and very clean room.
Stayed 4 nights in Sep 2025

8/10 Good

Bren

Liked: Cleanliness, staff & service, property conditions & facilities
Not sure if $22 euro breakfast worth it. I’d skip it. I wish AC could be adjusted to make the room a bit colder. Also, they should allow for room service not every 3 days but a bit more frequently or depending on individual situation. Other than that, it’s great.
Stayed 7 nights in Aug 2025

2/10 Terrible

Loren Jonathan, Bronx

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is in a remote area of the city. It’s at good walk to access public transportation. We arrived on a Sunday and there were two young people at the Front Desk who were professionals - they seemed like interns. We asked for help using the A/C in our room, and the young man said it was complicated and he had no idea how to use it. The feeling in the hotel was empty and spooky. We checked out immediately and found a better place close to the center of town.
Stayed 4 nights in Aug 2025

8/10 Good

Harry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a lovely stay at the Capri!
Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Stayed 1 night in Aug 2025

10/10 Excellent

Lindsay, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here and the next time we visit Frankfurt, we will definitely stay here again. The staff were all incredibly friendly, especially Ivan. He answered all my questions and kindly gave recommendations of where to eat. Parking was underground and there were always spaces available. The room was huge, clean, and had a great kitchenette. I really appreciated the water pressure with the shower and how spacious the bathroom was. We liked having the large water carafe to fill with the filtered water from the laundry room. The TV was a bit finicky and would randomly shut off, but that was our only issue. There's a huge mall with a large food court 300m away so that was convenient. They only offer house keeping after night 3 which was fine with us. They gave us drink vouchers for being OK with that, which was not necessary, but so kind. I hghly recommend this hotel!
Stayed 3 nights in Jul 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

I was only in Frankfurt for one night so this hotel was a good option for something clean, fairly priced, and near local transport and shopping. There were a decent amount of restaurants nearby as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Leon

Stayed 3 nights in Jun 2025