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Hey Lou Hotel Frankfurt Airport

Photo gallery for Hey Lou Hotel Frankfurt Airport

Daily buffet breakfast for a fee
Family Room
Electric vehicle-charging station
Reception
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Isarstrasse 2, Kelsterbach, HE, 65451
  • Place, Taunus Nature Park
    ‪5 min walk‬
  • Place, Monchhofkapelle
    ‪6 min walk‬
  • Place, Macao Casin
    ‪12 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(25 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Double Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Single Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Single Room

  • Sleeps 1

View all photos for Business King Room - Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business King Room - Non-Smoking

  • Sleeps 2

View all photos for Standard King Room - Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard King Room - Non-Smoking

  • Sleeps 2

View all photos for Business Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business Room, 2 Twin Beds, Non Smoking

  • Sleeps 2

View all photos for Standard Room with Two Single Beds-Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room with Two Single Beds-Non-Smoking

  • Sleeps 2

View all photos for Family Room-Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Family Room-Non-Smoking

  • Sleeps 4

View all photos for Business Single Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business Single Room

  • Sleeps 1

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About the area

Kelsterbach

Located in Kelsterbach, Hey Lou Hotel Frankfurt Airport is on a river, within a 15-minute drive of The Squaire and Deutsche Bank Park. .This hotel is 11.4 mi (18.4 km) from Jahrhunderthalle and 12.5 mi (20.1 km) from Financial District.

What's nearby

  • Taunus Nature Park - 5 min walk - 0.4 km
  • Monchhofkapelle - 6 min walk - 0.5 km
  • Macao Casin - 12 min walk - 1.1 km
  • Wasserwerk Hattersheim - 21 min drive - 10.8 km
  • Frankfurt Trade Fair - 22 min drive - 25.6 km

Getting around

  • Kelsterbach S-Bahn - 6 min drive
  • Frankfurt am Main Flughafen Regional Station - 8 min drive
  • Frankfurt Airport (FRA) - 14 min drive

Restaurants

  • ‪Trinkhalle Ronneburgstraße - ‬14 min drive
  • ‪Hotel NH Frankfurt Airport West - ‬5 min drive
  • ‪Mönchhof - ‬9 min walk
  • ‪Pane & Vino - ‬15 min drive
  • ‪Altes Rathaus Restaurant - ‬6 min drive

About this property

Hey Lou Hotel Frankfurt Airport

Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 234 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on request.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features a vending machine, bicycle tour information, and bike storage.
At Hey Lou Hotel Frankfurt Airport, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Kelsterbach? This hotel has 1421 square feet (132 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
Hey Lou Hotel Frankfurt Airport has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times and on request
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 19.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,421 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19.95 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 9.95 for children
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 439 out of 979 reviews
Rating 8 - Good. 314 out of 979 reviews
Rating 6 - Okay. 134 out of 979 reviews
Rating 4 - Poor. 51 out of 979 reviews
Rating 2 - Terrible. 41 out of 979 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Samer

Stayed 1 night in Jan 2026

2/10 Terrible

Tina

Disliked: Cleanliness
Schlimmer gehts nicht. Die Fotos sprechen für sich. So etwas ekelhaftes hab ich noch nie erlebt. Benutzte Betten, Handtücher, Insekten, dreckiger Teppich. Wirklich widerlich.
Stayed 1 night in Jan 2026

10/10 Excellent

Dennis, Grande Prairie

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great size
Stayed 1 night in Feb 2026

4/10 Poor

Silke

Disliked: Cleanliness, amenities
Room had an horrible odor. Shuttle was not available at the time I needed it early in the morning. Had to pay 38 Euros for a cab and could have stayed at the Hilton. Very disappointing.
Stayed 1 night in Jan 2026

10/10 Excellent

Abdal kareem

Stayed 1 night in Jan 2026

2/10 Terrible

Edith Gabriela, Northridge

Stayed 1 night in Jan 2026

10/10 Excellent

Tacy

Stayed 2 nights in Jan 2026

8/10 Good

Karim

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is 30 minutes From airport not as described. also airport shuttle runs in the morning and afternoon with a 5 hour break- none of that is explained on the site
Stayed 1 night in Jan 2026

10/10 Excellent

Yamile

Stayed 1 night in Jan 2026

10/10 Excellent

Nur Beyhan, Beirut

Liked: Cleanliness, amenities, property conditions & facilities
Nice & clean room. Self check-in is very convenient & cool. I would certainly go again
Stayed 1 night in Jan 2026

10/10 Excellent

Gabor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick stay for a night to sleep in the hotel, was quite and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Tacy

Stayed 1 night in Dec 2025

10/10 Excellent

Abdelkader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice night very helpful staff and very quite hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Nadja, Perry

Stayed 1 night in Dec 2025

6/10 Okay

Owen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was quite hot with no air conditioning and very little ventilation from the open window.
Stayed 1 night in Dec 2025

8/10 Good

Brandy, Tomball

Stayed 1 night in Nov 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great. Really nice bathroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2025

8/10 Good

Marisela

Liked: Amenities, property conditions & facilities
All the stuff including the bartender and servers for very polite and accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Quincy

Liked: Cleanliness, amenities, property conditions & facilities
Convenient. Nice facility
Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle was n I ce to gave but the driver didn't bother to store our luggage was very difficult to keep it from moving all around the bus. It made everyone uncomfortable.
Stayed 2 nights in Oct 2025

8/10 Good

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Very good small room. Great price. Very clean and new. Excellent breakfast. Kiosk for check-in was glitchy. Thermostat adjustment was not intuitive (no direct temperature setting) and air was very dry.
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Great room
Stayed 1 night in Nov 2025