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Garner Hotel Frankfurt Palmengarten by IHG

Photo gallery for Garner Hotel Frankfurt Palmengarten by IHG

Exterior
Lobby
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Spa
Daily buffet breakfast (EUR 17 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

View map
Sophienstrasse 40, Frankfurt, HE, 60487
  • Palmengarten
    ‪3 min walk‬
  • Frankfurt Trade Fair
    ‪15 min walk‬
  • Congress Center Messe Frankfurt
    ‪15 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About the area

Frankfurt

With a stay at Garner Hotel Frankfurt Palmengarten by IHG, you'll be centrally located in Frankfurt, within a 5-minute drive of Frankfurt Trade Fair and Alte Oper. .This hotel is 5 mi (8 km) from Deutsche Bank Park and 1.3 mi (2 km) from Congress Center Messe Frankfurt.

What's nearby

  • Palmengarten - 3 min walk - 0.3 km
  • Frankfurt Trade Fair - 15 min walk - 1.3 km
  • Congress Center Messe Frankfurt - 15 min walk - 1.3 km
  • Festhalle Frankfurt - 18 min walk - 1.5 km
  • Alte Oper - 4 min drive - 2.7 km

Getting around

  • Bockenheimer Warte Tram Station - 4 min walk
  • Frankfurt am Main West Station - 12 min walk
  • Frankfurt Airport (FRA) - 22 min drive

Restaurants

  • ‪Kish Restaurant - ‬4 min walk
  • Villa Leonhardi
  • ‪Vietpho Cuisine - ‬4 min walk
  • ‪Palu Grill Haus - ‬3 min walk
  • ‪Ban Thai - ‬4 min walk

About this property

Garner Hotel Frankfurt Palmengarten by IHG

Hotel with a 24-hour front desk, near Alte Oper
Garner Hotel Frankfurt Palmengarten by IHG offers 68 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Stay in one of 68 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 17.50 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 17 for adults and EUR 8.50 for children

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (130 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.5 for children
  • Self parking fee: EUR 17.50 per day
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 15 per night
  • Facilities fee: EUR 9.90 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novum Business Hotel Imperial Frankfurt Messe
Novum Business Imperial Frankfurt Messe
Novum Hotel Imperial Messe
Novum Imperial Messe
Novum Hotel Imperial Frankfurt Messe
Novum Imperial Frankfurt Messe
Hotel Imperial Hotel
Hotel Imperial Frankfurt
Hotel Imperial Hotel Frankfurt
Novum Hotel Imperial Frankfurt Messe

Garner Hotel Frankfurt Palmengarten by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 229 out of 1000 reviews
Rating 8 - Good. 445 out of 1000 reviews
Rating 6 - Okay. 205 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

David, Taylorsville

Business traveller
Liked: Property conditions & facilities
Renovations in progress, but nice staff and good location.
Stayed 8 nights in May 2025

8/10 Good

David, Taylorsville

Business traveller
Disliked: Cleanliness
Great staff. Good breakfast. Renovations in progress.
Stayed 1 night in May 2025

8/10 Good

David, Taylorsville

Business traveller
Disliked: Cleanliness
Great location. Nice staff. Could be cleaner.
Stayed 1 night in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was very positive. Suggestion: Add microwave to rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

James, Katy

Stayed 1 night in May 2025

8/10 Good

David, Taylorsville

Business traveller
Liked: Staff & service, amenities
I stay here often on business. Rooms have not been as clean as they used to be over the past couple of months. Lobby is newly renovated - a great improvement!
Stayed 1 night in Apr 2025

10/10 Excellent

mario

Stayed 2 nights in Apr 2025

6/10 Okay

David, Taylorsville

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
I have stayed here many times on business. The staff is very supportive the breakfast is great. This time, the room I was given had not been cleaned. The front desk attendant very quickly got me a new room so there was no problem.
Stayed 1 night in Apr 2025

6/10 Okay

HAMID

Stayed 2 nights in Apr 2025

6/10 Okay

Arnold

Stayed 1 night in Mar 2025

8/10 Good

David, Taylorsville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here frequently for work trips. The hotel is a bit dated, but nice. Good breakfast. Good if you are on a budget.
Stayed 1 night in Mar 2025

8/10 Good

David, Taylorsville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here frequently for work trips. Dated, but nice. Good breakfast. Good if you are on a budget.
Stayed 1 night in Mar 2025

10/10 Excellent

Chaim

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

christian prince

Liked: Amenities
Good
Stayed 3 nights in Jan 2025

8/10 Good

Nazir Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice and clean and very professional staff
Stayed 1 night in Feb 2025

8/10 Good

David, Taylorsville

Business traveller
Liked: Cleanliness, staff & service
I have stayed here many times on business. It is a once very nice and now decent place to stay in a wonderful location, at a good price and with a good breakfast. This time, unlike all the other times, I noticed that the room (especially the bathroom) were not as clean as usual.
Stayed 1 night in Feb 2025

8/10 Good

David, Taylorsville

Business traveller
Liked: Cleanliness, staff & service, amenities
I have stayed here twice. The hotel is aged, but nice. Bathrooms have been updated in most rooms and some other updates have been completed in recent years. Continental breakfast is good. Good if you have business in Frankfurt Bockenheim or Westend and are on a limited budget.
Stayed 1 night in Jan 2025

10/10 Excellent

Jelena, Beirut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this for my son for one night. He said the room was great.

6/10 Okay

David, Taylorsville

Business traveller
Liked: Staff & service, amenities
Great location if you have business in Bockenheim or Westend of Frankfurt. Walkable to the Univeristy of Frankfurt. One of the two affordable hotels in that area and the only one I have found that still offers breakfast. The breakfast is good. Continental. Staff is professional: the front desk manager spoke at least German and English, perhaps other languages as well. So, international guests would feel welcomed. Rooms are a bit dated but bathrooms and some other aspects of the rooms have been updated. Rooms are also spacious by European standards. The hotel certainly has some “faded glory” vibes, but it is a good place to stay if you need a place to rest, have breakfast and get to work the following morning.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Justo, Weston

Stayed 3 nights in Sep 2024

6/10 Okay

Edgars

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Not good staff
Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

4/10 Poor

Elise

Travelled with family
Disliked: Staff & service
Good central location for exploring and meals. Front desk staff not overly friendly. Smoked and chatted all night outside rooms on the back, making it hard to sleep or keep window open.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Aug 2024